Job Roles at Paystack

About the Role

• Every engineering team at Paystack builds on a shared cloud platform. If that platform is not secure, nothing built on top of it is secure.
  This role owns that foundation - not as an oversight function or as a policy team but as the engineering layer that makes the platform trustworthy by design.
• The decisions made here are not team-level decisions. You will own Paystack's AWS organisation end-to-end: its architecture, its account structure, and the organisation-wide controls that govern how every team operates within it.
• The guardrails you set, the permission model you design, and the security primitives you build are what all engineering teams depend on to do their own work effectively. You are upstream of all of them, and what you build has direct consequences for Paystack's customers, merchants, and regulatory standing across multiple markets.
• You will inherit a functioning platform and take full ownership of it - improving what exists, completing what was started, and defining what comes next.
• This is not a role where someone hands you a roadmap.
• You will identify what needs to be solved before it is articulated, set the technical direction for how platform security works at Paystack, and make architectural decisions with company-wide reach. You will also build the Platform Security function - shaping what it looks like, how it operates, and who it eventually comprises.

We’ll trust you to

• Own and evolve the security architecture and organisation-wide controls across Paystack’s multi-account AWS environment.
• Design scalable identity and access-management systems, including secure, self-service ways for engineering teams to request and manage access.
• Establish secure-by-default cloud standards and build automated controls that help engineering teams meet them.
• Partner closely with DevOps and engineering teams, bringing security into infrastructure decisions from the outset.
• Strengthen security across secrets management, network controls, containers and the infrastructure supply chain.
• Ensure security logs and signals are reliably generated, structured and delivered to the Security Operations team.
• Translate regulatory and compliance requirements into practical infrastructure controls and automated audit evidence.
• Build production-quality tooling and automation that solve recurring cloud security problems.
• Anticipate emerging platform risks and evolve Paystack’s controls as its products, markets and infrastructure grow.
• Set the technical direction and standards for Platform Security, making secure practices straightforward for engineering teams to adopt.nditions, not just the ones you can see today.

You’ll thrive in this role if you

• Have deep, hands-on experience securing AWS environments at scale, including multi-account architecture, organisation-wide policies and access governance.
• Can design access-control systems that remain secure and manageable as a company grows.
• Write high-quality, defensive code and build security infrastructure, automation and tooling yourself.
• Bring breadth across Platform Security, including IAM, secrets, networks, containers, infrastructure and software supply chains.
• Understand web security end to end and can connect application-level risks with cloud infrastructure failure modes.
• Have improved complex, live systems without unnecessarily disrupting what already works.
• Have operated in regulated environments and automated security controls and audit evidence across multiple compliance frameworks.
• Are a credible, practical partner to engineers: you identify risks early, communicate clearly, challenge decisions constructively and drive issues through to resolution.
• Work with high agency, remain calm under pressure and build scalable systems that outlast your direct involvement.

Bonus points if you:

• Have helped establish or shape a Platform Security function.
• Understand the regulatory and data-protection landscape across Paystack’s markets.
• Have worked within a parent-company security programme while independently owning a regional or subsidiary environment.
• Have owned the infrastructure during security incidents.
• Have built security standards and reference architectures that engineering teams genuinely adopted.

Benefits

• Competitive compensation package and benefits
• 13th month bonus
• TSG Equity compensation
• Full medical coverage
• Wellbeing stipend
• Hybrid working environment
• Smart, kind colleagues who are invested in your growth.

go to method of application »

About the role

• Paystack is looking for an Accounting Manager to help build a world-class financial reporting and control function across Nigeria and our expansion markets. In this role, you will be responsible for ensuring the accuracy, integrity, and timeliness of financial reporting, while building scalable processes that support the company's rapid growth.
• You will work closely with Finance, Treasury, Risk, Product, and Operations teams to deliver high-quality financial insights, maintain strong internal controls, and ensure seamless month-end close processes across multiple entities.
• You will own the end-to-end financial reporting lifecycle from transaction recording to management reporting, ensuring alignment with group reporting standards and compliance with applicable accounting frameworks. This includes managing complex reconciliations, resolving banking and treasury-related issues, and driving audit readiness across all entities.
• This is a full-time role based in Nigeria, reporting directly to the Finance Leadership team.

We’ll trust you to
Financial Reporting & Month-End Close:

• Own the preparation of monthly management accounts across Nigeria and expansion entities, including full P&L and Balance Sheet review.
• Drive the month-end close process (BD timelines), ensuring timely and accurate reporting while continuously improving close efficiency and reducing turnaround time.

Balance Sheet Integrity:

• Lead all balance sheet reconciliations, ensuring accounts are fully supported and variances are identified, investigated, and resolved promptly.
• Manage complex reconciliations across bank accounts, intercompany balances, and operational accounts.

Banking & Treasury Operations:

• Oversee bank statement validation, reconciliation, and issue resolution across multiple banking partners.
• Identify and resolve issues such as missing transactions, delayed statements, and reconciliation breaks.
• Provide clear visibility into cash positions through monthly cash reporting.

Intercompany & Group Reporting:

• Prepare and maintain intercompany schedules, ensuring accurate reconciliation and elimination across entities
• Align all financial reporting with group requirements and ensure consistency with global accounting standards.

General Ledger Accuracy:

• Ensure all financial transactions are accurately recorded in Oracle ERP Cloud and other accounting systems
• Review and approve journal entries, maintain proper documentation, and enforce strong internal controls over financial data.

Audit & Compliance:

• Lead audit preparation by developing schedules and supporting documentation for internal and external audits
• Act as the primary point of contact for auditors, ensuring timely resolution of audit queries and maintaining audit readiness at all times.

Financial Insights & Analysis:

• Provide detailed analysis on revenue, cost drivers, and overall business performance
• Prepare reports such as P&L flux, net revenue analysis, and variance analysis to support strategic decision-making by leadership.

Process Optimisation & Collaboration:

• Identify inefficiencies in financial reporting and reconciliation workflows, and implement process improvements to enhance accuracy, scalability, and speed
• Drive automation and standardisation across entities
• Partner with Treasury, Product, Operations, and cross-functional teams to resolve financial issues, support new initiatives, and improve overall financial processes
• Improve financial reporting timelines, strengthen internal controls, and proactively identify risks and implement controls to mitigate them

You’ll thrive in this role if you have

• 10+ years of experience in accounting, finance, or commercial finance, along with senior management and team leading experience.
• Strong understanding of financial reporting, including P&L, Balance Sheet, and cash flow analysis
• Proven experience managing month-end close processes in a fast-paced environment
• Experience with ERP systems, particularly Oracle ERP Cloud
• Advanced proficiency in Excel for data analysis and reconciliations
• Strong analytical and problem-solving skills with high attention to detail
• Ability to manage multiple entities and deliver under tight deadlines
• Excellent communication and stakeholder management skills.

Bonus points if you have:

• Experience in fintech, payments, or financial services environments
• Exposure to multi-country or expansion market reporting
• Familiarity with US GAAP and/or IFRS reporting standards
• Experience working with large-scale reconciliations and banking operations
• Exposure to tools such as Metabase, Tableau, or SQL for financial analysis
• Proven track record of improving financial processes and reducing reporting timelines.

go to method of application »

About the Role

• The Quality Engineering team is the standard-bearer and expert on how end-to-end tests are run across the Paystack platform.
• We design and maintain the infrastructure and tooling for repeatable, reliable testing; ensure essential use cases across all channels API, Dashboard, mobile, POS) are covered; and act as consultants and enablers who help every engineering team test effectively.
• As QA Lead, you will be the driving force behind our overall quality and automation strategy. You will lead a small, high-calibre team of QA and automation engineers, set the direction for how we test across the platform, and make sure the right tests, tooling, and environments are in place and running reliably.
• You will balance hands-on technical leadership with people leadership, and work closely with engineering leaders to align quality goals with the broader engineering roadmap. This is a full-time position.

We’ll trust you to

• Own and drive the overall quality and test automation strategy across the platform
• Ensure the appropriate tests, tooling, infrastructure, and environments are in place and running reliably
• Set standards for test architecture, frameworks, and test data management, and review them across products
• Lead, mentor, and coach a team of QA and automation engineers, including regular 11s, hiring, and onboarding
• Align the team's goals with overall engineering goals and prioritise work accordingly
• Increase the visibility of quality by reporting on coverage, pipeline health, blockers, and impact to stakeholders
• Partner with product and engineering leadership to embed testing earlier in the development lifecycle
• Act as a consultant and enabler, giving teams the guidance they need to implement effective end-to-end testing
• Represent Quality Engineering in cross-functional planning and technical design reviews

You’ll thrive in this role if you have

• Extensive experience using modern test automation tools across web, mobile, and APIs
• A track record of driving a QA and automation strategy at scale
• Experience leading, mentoring, and growing QA and automation engineering teams
• Strong interpersonal, project management, and organizational skills
• Excellent written and verbal communication skills
• The ability to articulate and drive sustainable processes
• Sound judgement on where to invest testing effort for the greatest reliability and business impact
• Experience in payments, fintech, or other high-reliability, high-scale domains
• Familiarity with CI/CD gating, performance testing, and observability
• Experience using AI to automate workflows and complete tasks more efficiently, and a habit of encouraging the team to apply AI wherever it can add value to how we work.

go to method of application »

About the Role

• Our IT Operations team is a small, high-impact platform engineering unit. We manage the identity, endpoint, network, and access infrastructure for over 300 employees and 100+ outsourced agents across six offices (Lagos, Nairobi, Accra, Cape Town, and Dubai).
• We manage a fully automated macOS fleet, every physical office network, and roughly thirty core applications secured behind SSO. We do all of this inside a highly regulated fintech environment that holds PCI-DSS and ISO 27001 certifications and operates under the CBN.
• Our environment is heavily integrated and highly automated. We’ve built an identity lifecycle that flows automatically from our HR systems into our identity provider. Macs deploy zero-touch, and access requests provision themselves.
• As our scale and complexity increase, we are bringing on a Senior IT Infrastructure Engineer to expand our engineering capacity and provide critical redundancy across our Tier-1 systems. Reporting directly to the Head of IT, you will help drive, manage, and maintain this integrated ecosystem while executing on our long-term infrastructure roadmap.

We’ll trust you to

• Drive Identity Management: Manage our identity lifecycle. You will configure SAML and OIDC across our application estate, maintain SCIM provisioning, manage attribute-driven RBAC, and enforce phishing-resistant authentication.
• Maintain Lifecycle Automation: Support and improve the joiner/mover/leaver pipeline. Build automated processes for accessmenent from approval to access provisioning
• Manage the Fleet & Device Trust: Oversee our macOS environment. This includes automated enrollment, configuration profiles, EDR, and enforcing DLP on outsourced devices. You will help maintain device trust as a real, certificate-backed control that rejects unmanaged or unpatched devices.
• Maintain Global Networks: Manage the physical network across six locations. You’ll handle multi-WAN failover, VLAN segmentation, centrally managed wireless/switching, server rooms, and the carrier connectivity linking our on-premise infrastructure to the cloud.
• Drive the Zero Trust Migration: Help us execute the transition away from legacy VPNs. You will drive our move to Zero Trust Network Access (ZTNA), enforcing per-application authorization based on real-time device posture.
• Build as Code: Treat the IT environment as code. You’ll use Terraform, Git-based staging-to-production pipelines, and Python/Bash where no provider exists. Your first instinct should always be to reach for an API before logging into an admin console.
• Enforce Automated Compliance: Turn regulatory requirements into automated controls that generate their own evidence. We balance ISO 27001, ISO 20000, PCI-DSS, NDPR, and the CBN IT Blueprint simultaneously.
• Resolve Complex Tickets: We all work tickets leadership included. You will handle complex escalations and diagnose faults that span a firewall, a carrier, and a cloud provider all at once.
• Document for the Future: Write documentation to a standard that survives your absence.

You’ll thrive in this role if you

• 5+ years in infrastructure or systems engineering, ideally including time on a small, high-leverage team.
• Real depth in at least two of the four areas below, and enough baseline competence in the rest to handle an escalation (we are not looking for a unicorn who is a master of all four):
• Identity & Access Management: SAML 2.0, OIDC, OAuth 2.0, SCIM 2.0, LDAP, WebAuthn/FIDO2. You have actually built lifecycle automation, not just clicked through SSO setup wizards.
• Endpoint Management at Scale: Apple MDM protocols, zero-touch enrollment, declarative configurations, and compliance enforcement across hundreds of devices.
• Network Engineering: Multi-site and multi-carrier setups, VLANs, complex routing, firewall policies, multi-WAN failover, 802.1X, and RADIUS.
• Infrastructure as Code: Terraform, Git workflows (with peer review), and enough Python, Go, or Bash to confidently build against a REST API.

You should also have:

• Experience operating under external assessors with multiple active compliance frameworks.
• A track record of inheriting live, critical systems and improving them without breaking what already works.
• The engineering judgment to know when not to automate. (Not everything needs to be code).
• Strong technical writing skills. You write specs, procedures, and audit responses that other teams can actually understand and act on.

go to method of application »

About the Senior Web Designer role

• We're looking for a Senior Web Designer to help make Paystack the most delightful payments platform for businesses and their customers across Africa. You're a strong designer who can build what you design; someone who thinks of the web itself as a design surface, not just a delivery mechanism for someone else's file.
• You'll own paystack.com and our public-facing web presence: designing and building microsites, product pages, and campaign landing pages that help sell our products and services. You care as much about keeping people on a page as you do about how it looks.
• You'll report to the Design Studio Lead, and work closely with frontend engineers who are deeply focused on performance and systems.
• You don't need to own that depth yourself. You should be able to design and build a page to production quality on your own, and partner with an engineer to fine-tune performance, edge cases, and systems integration.

We'll trust you to:

• Own our public web presence end to end. From paystack.com to microsites and campaign-specific landing pages, you'll take a brief from concept through to a shipped, production-ready experience.
• Design and build, not just one or the other. You'll translate briefs, product narratives, and visual direction into interfaces yourself — pixel-perfect, responsive, accessible, and fast.
• Create strong work even without a full brief. Your taste and design sensibilities mean you don't need everything spelt out. You'll shape interaction patterns, motion, and web experience concepts where the brief isn't fully formed.
• Build for scale. You'll create reusable components, patterns, and interaction systems that speed up future web work and help maintain our design system across web properties.
• Optimise for people, not just pages. You'll build with performance, accessibility, and conversion in mind across devices and connection speeds, so pages are fast, usable by everyone, and keep people engaged.
• Bring engineering judgment to creative decisions. You'll weigh animation approach and maintainability, keep performance in mind without needing to be the one obsessing over it, and partner closely with the engineer who owns deeper performance and systems work.
• Give and receive feedback. You'll join design crits, share work early, and help the team sharpen its taste collectively.

You'll thrive in this role if you
Design & build:

• 5+ years of web design or design engineering experience at a tech-forward, product-driven company.
• You think of the web as a design surface — you have a sharp eye for typography, layout, motion, and detail, and can implement pixel-perfect UIs from a spec or your own concept.
• You have strong HTML and CSS, are comfortable working in React (TypeScript a plus), and can work with modern frontend tooling and Git. You write clean, shippable front-end code without needing to be a full software engineer.
• You have experience with motion and interactivity on the web with tools like GSAP, Framer Motion, CSS animations, scroll-driven animation, or similar.
• You have a portfolio of interactive or motion-heavy web work such as microsites, WebGL experiments, CSS art, Figma plugins, or similar.
• You're fluent in Figma and can bridge design and build yourself, collaborating closely with designers when they're available and holding both sides when they're not.

Judgement & delivery:

• You can take a brief and turn it into a polished, production-ready web experience end to end, with minimal direction.
• You treat accessibility (WCAG) and cross-browser, cross-device support as defaults, not afterthoughts.
• You're familiar with Webflow or similar low-code tools, SEO best practices, and web analytics or conversion tracking.
• You have strong product and storytelling instincts, and make good decisions when requirements are ambiguous.
• You use LLMs or AI development tools to speed up exploration and delivery.

Bonus points if you:

• Understand frontend performance fundamentals (image optimisation, loading strategy, Core Web Vitals) and design with real-world network conditions in mind.
• Have experience with Three.js, WebGL, React Three Fiber, or other immersive web technologies.
• Have built design systems, component libraries, or reusable interaction patterns.
• Have experience with internationalisation or localisation for multilingual sites.

go to method of application »

About the role

• We are hiring a Head of Finance to own the financial health, reporting and regulatory standing of Paystack Microfinance Bank (Paystack MFB).
• You will run the bank's finance function end to end: accounting, treasury, prudential reporting, tax, budgeting and financial control.

What you’ll be doing
Financial reporting and control:

• Own the monthly, quarterly and annual close, and produce IFRS financial statements on time.
• Lead the statutory audit and keep a clean record with external auditors.
• Design and run internal financial controls, including segregation of duties, reconciliations and approval limits.
• Produce group reporting packs for Paystack and Stripe, and reconcile local IFRS figures to group requirements.

Regulatory and prudential reporting:

• Submit all CBN and NDIC returns accurately and on schedule, and fix the root cause of any late or incorrect filing.
• Monitor capital adequacy, liquidity ratio, cash reserve requirement and other prudential limits daily, and escalate early when headroom narrows.
• Apply CBN prudential guidelines for loan classification and provisioning, alongside IFRS 9 expected credit loss models.
• Represent the bank's finance position in CBN examinations and respond to regulator queries.

Treasury and liquidity:

• Manage daily liquidity, funding and cash positions across settlement, customer deposits and operating accounts.
• Set and run the bank's investment policy for surplus funds, such as treasury bills, within board-approved limits.
• Build liquidity stress tests and a contingency funding plan.

Planning, performance and capital:

• Lead the annual budget and rolling forecasts, and report performance against plan to the MD and Board.
• Model the capital and liquidity impact of new products before launch.
• Plan capital needs ahead of growth and any change in CBN minimum capital rules.
• Track product and unit economics, such as net interest margin, cost of funds and cost-to-income ratio.

Tax and compliance:

• Own corporate income tax, VAT, withholding tax and other filings under the current Nigerian tax laws.
• Manage relationships with tax authorities and advisers, and keep the bank ready for tax audits.

Leadership and governance:

• Present financial and prudential reports to the Board and its Audit and Risk committees.
• Build and lead a small, high-quality finance team, and set clear standards for accuracy and speed.
• Work with Risk, Compliance, Engineering and Product so finance processes scale with automation, not headcount.

What it takes to succeed

• 10+ years in finance, with at least 4 years in a senior finance role at a CBN-licensed bank, microfinance bank or other regulated financial institution.
• A full professional accounting qualification (ICAN, ACCA, CIMA or CPA), and registration with the Financial Reporting Council of Nigeria.
• Hands-on experience preparing CBN and NDIC returns and working through CBN examinations.
• Strong IFRS knowledge, especially IFRS 9 expected credit loss.
• Experience managing treasury and liquidity in a deposit-taking institution.
• A clean regulatory record that meets CBN fit-and-proper criteria for key management roles.
• Clear written communication, including board-level reporting.

go to method of application »

About the Incident Manager role

• You will own how Paystack responds to, communicates about, remediates and learns from every incident, so that merchants, regulators, leadership and our own teams trust us when things go wrong.
• You will own the incident lifecycle across all severities, from intake to closure and retrospective.
• Functional teams fix the underlying cause; you make sure every incident is owned, communicated, quantified, followed through and closed, and that it does not happen twice. Merchant experience is the lens for every decision: how quickly merchants hear from us, how little they are affected, and how quickly their experience is restored.

The scope covers all incidents company-wide, not only engineering:

• Platform and partner incidents: outages, degraded success rates and partner downtime (e.g. NIBSS, card schemes)
• Security and fraud: cyberattacks, card testing and BIN attacks, account compromise
• Operational loss events: financial losses from process gaps (e.g. pricing errors, reconciliation gaps, counterparty exposure)
• Compliance and data protection: regulatory, third-party, privacy and AI-related breaches
• Reputational: negative press or public merchant escalations
• You will work closely with Risk, Engineering, Compliance, Finance, CX and Brand. You will report into Operations.

We’ll trust you to 
Respond:

• Make sure every incident is owned, progresses within SLA and is followed through until affected merchants' experience is restored.
• Incident coordination across all severities: Triage, classify and assign an owner to every incident, with severity driven by merchant impact (e.g. number and tier of merchants affected, payment volume at risk). Lead the response directly for Sev1 and Sev2 (i.e. convene the right people, set the cadence, keep the timeline and decision log); for Sev3 and Sev4, ensure owners progress within SLA.
• SLA enforcement and escalation: Monitor response and resolution times against severity SLAs, enforce escalation triggers (e.g. Sev2 upgrades to Sev1 after 4 hours without response), and escalate unowned or stalled incidents to line managers.
• Own remediation: Drive the follow-through, e.g. merchant and partner follow-ups, working with action owners, coordinating refunds, reversals or fund recovery, and confirming fixes hold and merchant issues are resolved before closure.

Communicate:

• Keep customers and leadership informed with clear, timely and accurate updates, before, during and after an incident.
• Customer communication: Own merchant and customer communication during and after incidents, i.e. tiered merchant comms, status page, CX and GTM briefings, and closure follow-ups. Merchants should hear from us before they have to ask, and no affected merchant is left without an update until the incident is closed. Maintain pre-approved templates and refresh the crisis comms playbooks with Brand.
• Executive communication: Keep the OT and leadership informed at the cadence each severity requires, and prepare incident and loss reporting for the board and its risk committee.
• Regulatory handoff: Flag incidents that may trigger regulatory, scheme or data protection notifications to Risk, who own those notifications, and provide the incident facts and timeline they need.

Learn and improve:

• Turn every incident into fewer, smaller and better-handled incidents over time.
• Retrospectives and root cause resolution: Facilitate blameless retrospectives within 5 business days, classify root causes against the taxonomy, assess merchant impact and how well merchants were kept informed, and track remediation to closure. Spot recurring incidents and trends, and drive fixes to the underlying problem, not only the symptom.
• Loss tracking and risk linkage: Ensure every incident records amount lost, amount recovered and a recovery owner. Work with Risk to quantify losses against risk appetite thresholds and feed control gaps into the risk register.
• Process refinement: Own the incident management playbook and continuously improve it, i.e. severity criteria, SLAs, escalation paths, function-specific report templates and the system of record.
• Detection and reporting: Work with Engineering, Risk and Finance so incidents surface through systems, not self-reporting (e.g. alerts, reconciliation breaks, loss thresholds). Report on incident volume by severity, merchants affected, time to first merchant update, share of incidents raised by merchants before we detected them, time to respond and resolve, losses, repeat incidents and overdue actions, and keep audit-ready records.

Required skills

• 5-7 years of experience in incident management, operations or operational risk.
• A track record running major incidents or crises (e.g. as incident commander, major incident manager or operational risk lead).
• Working knowledge of incident and problem management, blameless retrospectives and operational loss management.
• Strong tooling and data fluency: you work well in Jira or similar and status pages, and pull your own data to track trends and losses.

You’ll thrive in this role if you:

• Put merchants first. You understand how incidents land for a business that depends on getting paid, and you prioritise minimising and resolving merchant impact.
• Stay composed under pressure. You can run a Sev1 response with senior stakeholders and make clear calls on incomplete information.
• Are a clear communicator, verbally and in writing. Your updates to merchants, executives and the board are fast, accurate and calm.
• Influence without authority. You have credibility with Engineering, Risk, Compliance, Finance and CX, and the judgement to push for rigour without blame.
• Are a structured operator who designs processes people follow, uses tooling well and uses data to track losses and trends.
• Close loops. Nothing is closed while an action or a merchant update is outstanding.

Bonus points if you have:

• A background in CX, merchant operations or operational risk
• Experience setting up an incident management function from scratch
• Experience in payments, banking or fintech, or another regulated, always-on business.