Job Opportunities at Quickmove.com.ng Logistics Limited

We are looking for a:

• Responsible logistics intern who will assist with the overall logistics management of quickmove.com.ng.

• You will assist in recruiting, organizing and monitoring the duties of contractors as well as to monitor the process of packing, loading, unloading, dismantling, and installing.

• You are also to ensure fast and safe transportation of client’s properties in the most cost-effective way. The goal is to manage the entire cycle so as to enhance business development and ensure sustainability and customer satisfaction.

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.

• Negotiate with, recruit and organize contractors (Truck hires, Electricians, Plumbers etc) as may be needed by the customer.

• Organize and properly Orientate the team for every job.

• Responsible for managing the execution, direction, and coordination of relocation.

• Planning moves, managing budgets, organizing schedules, ensuring that properties are safe and properly loaded and offloaded.

• Making reports, processing documents, logs and other records that display departmental performance.

• Develop a process to track and record value delivered to the customer, Identify and seize profitable business opportunities, Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.

• Use of IT systems to manage client base;

• Liaising and negotiating with customers and partner;

• Resolve problems concerning transportation, logistics systems, or customer issues.

• Continually try to improve and develop business performance within the constraints of proximity, fuel costs,costs of materials,and rising environmental pressures.

• Ensuring the team (field supervisor, truck driver, packers, loaders) in the supply chain are working effectively and efficiently to ensure smooth operations.

Qualifications

• Minimum of OND, HND or degree in Transport, distribution or logistics, Business management, Economics, Geography or any other social science related courses.

• Related work experience, such as logistics, warehousing, storage, retail or administration, could be an advantage.

• Computer literacy with the ability to use IT packages and electronic communication methods.

Job Requirement

• Logical and systematic approach to work;

• Good time management ability;

• Ability to solve problems and make decisions, as well as think laterally and offer creative solutions;

• Commercial awareness and numeracy skills;

• Ability to work under pressure

• Strong interpersonal skills and the ability to work well as part of a team, as well as manage people;

• Excellent communication skills, both oral and written;

• Negotiation and analytical skills.

• Applicants must be able to drive and possess a valid driver’s license

• Applicants must be based in Lagos. Living within close proximity to Gbagada is a plus.

• Ability to stay calm when customers are stressed or upset.

• Must be available to work occasionally at nights, holidays and weekends

• Familiarity with all of the goods and services offered by the company

Note

• Applicants must be ready for an interview and aptitude test which will be conducted via skype.

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We are looking for a Customer Service Representative Intern with excellent communication and interpersonal skills.

Job Description

• Maintaining a positive, empathetic and professional attitude toward customers at all times.

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Knowing our products inside and out so that you can answer questions.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments and complaints.

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Managing a team of junior customer service representatives.

• Ensure customer satisfaction and provide professional customer support

• Work with customer service managers to ensure proper customer service is being delivered.

Job Requirement

• Strong phone contact handling skills and active listening

• Familiarity with CRM systems and practices

• Customer orientation and ability to adapt/respond to different types of characters

• Excellent verbal and written communication skill

• Ability to multitask, prioritize, and manage time effectively

• Applicants must be comfortable using computers.

• Ability to stay calm when customers are stressed or upset.

• Must be available to work occasionally at nights, holidays and weekends

• Familiarity with all of the goods and services offered by the company

Note

1. Applicants must be based in Lagos. Living within close proximity to Gbagada is a plus.

2. Applicants must be ready for an interview and aptitude test which will be conducted via skype.