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  • Posted: Jun 3, 2022
    Deadline: Jun 10, 2022
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  • Electronic Payplus Limited is a customer focused, smart card and payment solution service provider incorporated in 2004. The company commenced operations in 2005 with POS terminal deployment and changed its line of business to Smart card production and personalization in 2009. Electronic Payplus Limited is known for its world class service delivery, and has ...
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    QA / QC & Application Support Officer

    Responsibilities
    Application Support Functions:

    • Provide effective support that guarantee 100% availability of all our applications in production stage
    • Carry out daily system performance review to ensure optimal system performance
    • Interface between customers/applications users and the technical team to ensure all issues are documented and promptly resolved with appropriate job completion sign off
    • Work closely with Ativo and Digital sales teams to resolve any technical issues
    • To identify and eliminate any bugs and improve the quality of the finished product.
    • Identify and report system issues to Supervisors. Monitor and test resolution of those issues escalated to Supervisor.
    • Perform stress testing, performance testing, functional testing & scalability testing, Run customer scenario testing and benchmark with international best practice
    • Working with senior software developers and project support teams to implement any bug fixing, enhancement, and other developmental activities
    • Perform minor repairs of equipment and arrange for other servicing needs.
    • Monitor antivirus software and updates.
    • Monitor backup systems and procedures.
    • Monitor all live applications daily to ensure all modules are function properly

    QA & QC Functions:

    • To identify and eliminate any bugs and improve the quality of the finished product.
    • Review of application prototype, Flowchart and codes to ensure it meet the demands of the project
    • To provide constructive criticisms, remain tactful and diplomatic to maintain a good working relationship with developers at all times.
    • Interfacing with users to understand the scope of projects
    • Working with software developers and project support teams to identifying business requirements
    • Actively involved in project planning, monitoring applications and software systems
    • Perform stress testing, performance testing, functional testing & scalability testing, Run customer scenario testing and benchmark with international best practice
    • Writing and executing test scripts, running manual and automated tests, testing in different environments including web and mobile and device
    • Writing bug reports, resource planning, reviewing documentation, working towards departmental and project deadlines
    • Quality assurance, providing objective feedback to software development project teams
    • Problem solving, designing tests to mitigate risk, presenting findings to software development and business user teams
    • Communicating findings to technical and non-technical colleagues and follow up to ensure prompt closure.
    • Any other assignments as may be delegated by the Head of IT and product Development.

    Academic Qualifications

    • HND / B.Sc Degree in Computer Science or Engineering course
    • 2 - 3 years relevant work experience.

    Key Skills and Competencies:

    • High attention to detail and quality
    • Execution Effectiveness
    • Analytical skills
    • Technical competence in software issues
    • Excellent oral and written communication skills
    • Excellent mathematical skills
    • Good time management
    • Problem solving skills effectively manage priority of tasks and drive to completion in a timely fashion.
    • Leadership and team development
    • Ability to work independently and/or as part of a team
    • Ability to conceptually explain business and technology processes verbally and visually
    • Understanding of the code, specification and regulations related to the payment card industry
    • A natural curiosity
    • Good judgment skills
    • Good presentation skills
    • The ability to work under pressure and to tight deadliness and competencies.

    go to method of application »

    System and Network Support Officer

    Responsibilities

    • Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, adding and deleting/deactivating users
    • Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties
    • Oversee timely user notification of maintenance programs and implement preventive measures
    • Ensure quarterly preventive of all systems – servers and workstations
    • Gives on-hand technical advice and help to all Epayplus internal staff about how to use various types of network infrastructures efficiently and effectively in fulfilling business objectives.
    • Strategically designs and implements Epayplus in-house information systems and networked software architectures
    • Plans and manages the IT environment, company's WAN, IP telephone changes etc.
    • Researches, selects, implements and maintains IT solutions, integrated with a variety of data sources.
    • Work closely with System Administrator to ensure software integration into company systems meets functional requirements, system compliance and interface specifications.
    • Coordinate all operations activity including integration of systems and roll out, enhance helpdesk.
    • Planning and implementation of additions, deletions and major modifications to the supporting infrastructure.
    • Work in conjunction with System administrator to Implements network security for the organisation
    • Organises the administration and maintenance of computer Systems
    • Directs solutions to functional and technical problems; troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
    • Interacts with internal clients on all levels to resolve IT-related issues and provides answers in a timely manner.
    • Ensures that company assets are maintained responsibly
    • Ensure daily and weekly Antivirus update on all business and corporate machines.
    • Conduct physical verification of IT assets in conjunction with system administrator and maintain a register of all assets.
    • Ensure the network diagram is reviewed as at when due with the System administrator
    • Conduct a configuration review of all the Active Devices with the System administrator
    • Ensure review of critical patch updates for vulnerability before updating the patch on all critical systems is done.
    • Always ensure all user issues are log in the incidence register
    • Ensure weekly, monthly report are generated promptly and submit to appropriate unit for review and action
    • Ensure all issues are close out properly and promptly and get project owner to sign off on any issue before closure. Record must be maintained in Incidence register.
    • Any other function as may be assigned from time to time by /system administrator / CTO or company management.

    Academic Qualifications

    • HND / B.Sc Degree in Computer Science or Engineering course
    • 2 - 3 years relevant work experience.

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@epayplusng.com using the Job Title as the subject of the email.

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