System and Network Support Officer at Electronic PayPlus Limited

Responsibilities

• Plan and implement network security, including building firewalls, applying cryptography to network applications, managing host security, adding and deleting/deactivating users
• Troubleshoot networks, systems and applications to identify and correct malfunctions and other operational difficulties
• Oversee timely user notification of maintenance programs and implement preventive measures
• Ensure quarterly preventive of all systems – servers and workstations
• Gives on-hand technical advice and help to all Epayplus internal staff about how to use various types of network infrastructures efficiently and effectively in fulfilling business objectives.
• Strategically designs and implements Epayplus in-house information systems and networked software architectures
• Plans and manages the IT environment, company's WAN, IP telephone changes etc.
• Researches, selects, implements and maintains IT solutions, integrated with a variety of data sources.
• Work closely with System Administrator to ensure software integration into company systems meets functional requirements, system compliance and interface specifications.
• Coordinate all operations activity including integration of systems and roll out, enhance helpdesk.
• Planning and implementation of additions, deletions and major modifications to the supporting infrastructure.
• Work in conjunction with System administrator to Implements network security for the organisation
• Organises the administration and maintenance of computer Systems
• Directs solutions to functional and technical problems; troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary.
• Interacts with internal clients on all levels to resolve IT-related issues and provides answers in a timely manner.
• Ensures that company assets are maintained responsibly
• Ensure daily and weekly Antivirus update on all business and corporate machines.
• Conduct physical verification of IT assets in conjunction with system administrator and maintain a register of all assets.
• Ensure the network diagram is reviewed as at when due with the System administrator
• Conduct a configuration review of all the Active Devices with the System administrator
• Ensure review of critical patch updates for vulnerability before updating the patch on all critical systems is done.
• Always ensure all user issues are log in the incidence register
• Ensure weekly, monthly report are generated promptly and submit to appropriate unit for review and action
• Ensure all issues are close out properly and promptly and get project owner to sign off on any issue before closure. Record must be maintained in Incidence register.
• Any other function as may be assigned from time to time by /system administrator / CTO or company management.

Academic Qualifications

• HND / B.Sc Degree in Computer Science or Engineering course
• 2 - 3 years relevant work experience.