Job Openings at Upbeat Centre

Job Objective

• Responsible for overseeing, managing, and implementing security protocols aimed at protecting all company assets and customers.
• Ensure the work efficiency of the safety equipment from time-to-time and ability to collect, prepare and analyse reports for the compliance and company audit purpose. Perform the risk assessment and conducting the test drills to ensure the alertness.

Principal Duties and Responsibilities

• Prepare and oversee the implementation of the UPBEAT Centre’s annual Security budget, plans and processes, ensuring alignment with the overall strategic plans and objectives.
• Set up and monitor frameworks and systems to optimize and manage the facility’s security; ensure adherence to company.
• Participate in the development/ update of contingency plans in the event of disaster or damage to the facilities.
• Weekly update and daily review of checklists for all equipment and security infrastructure.
• Interview, hire, and train security guards.
• Oversee the daily workflow, schedules, and assignments of security staff including security guards and desk clerks.
• Prepare and conduct training for new hires and current staff including training on workplace searches, drug and alcohol procedures, and related safety and security topics.
• Provide and/or implement security and security protocols for all assigned facilities and information systems.
• Take proactive steps to provide a safe and secure working environment to staff and Customers.
• Conduct regular walk-throughs and security inspections for assigned facilities.
• Build and maintain relationships with regulatory bodies on statutory requirements.
• Performs other related duties as assigned.
• Lead and effectively manage the performance of direct reports towards the achievement of unit, functional and organizational objectives.
• Prepare periodic activity report for the attention of the Management.

Health Safety Environment:

• Advise and instruct on various safety-related topics (noise levels, use of machinery etc.)
• Conduct risk assessment and enforce preventative measures.
• Review existing policies and measures and update according to legislation.
• Initiate and organize OHS training for employees and executives.
• Inspect premises and the work of personnel to identify issues or non-conformity (e.g., not using protective equipment)
• Oversee installations, maintenance, disposal of substances etc.
• Stop any unsafe acts or processes that seem dangerous or unhealthy.
• Record and investigate incidents to determine causes and handle worker’s compensation claims.
• Prepare reports on occurrences and provide statistical information to upper management.
• Overriding authority in all HSE matters.
• Ensure that Toolbox meetings, HSE meeting and Induction Courses for new employees and visitors are done.
• Conduct Fire training and Fire Drill.
• Ensure all safety equipment are in working conditions.

Requirements

• Candidates should possess an HND / Bachelor's Degree with 3 - 5 years relevant work experience.

Salary
N200,000 - N250,000 Monthly.

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Principal Duties and Responsibilities
Daily Operations:

• Train staff members.
• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.
• Achievement of budgeted food sales, beverage sales and labour costs
• Achieve maximum profitability and overall success by controlling costs and quality of service
• Participation and input towards F & B Marketing activities
• Completion of successful catering for all Events Upbeat caters for in an accurate and timely fashion
• Help in preparation of forecast and actual budget function sheets.

Customer Service:

• Ensure the Restaurant teams is always welcoming and friendly to customers.
• Welcome guests and ensure all customer feedback are tracked on Glitch report. Ensure proper follow up till issue has been resolved.
• Receive and validate cash, cheque, credit card, bank transfers or POS payments made; accurately record payments and issue receipts where necessary.
• Ensure that attendance records for all Restaurant activities are accurate and updated regularly.
• Listen to team members’ feedback and resolve any issues or conflicts; Motivate team members and lead by example.
• Ensure proper flow of orders, to make sure customer orders are received on time.
• Work with the sales team to process guests’ reservations; confirm availability, ensure payment is made and approved and confirm registration to guest and appropriate unit.
• Ensure interdepartmental communication is maintained through the proper channel(s).
• Supervises the functions happening in the event rooms to ensure that food set up is done well, the servers are well groomed and ready to serve, and that clearing is done after the event.

Inventory:

• Reconcile the inventory recorded at the beginning of the shift against end of shift sales made by the Cashier.
• Ensure that the till stock levels for Upbeat bite, drinks, Service tools and consumables does not go below reorder level; raise stock requisition as at when due to ensure consistency.
• Work with the Accountant to evacuate sales envelopes from the drop safe while ensuring accurate reconciliation of all recorded transactions.
• Reconcile breakages the cashier and ensure that this is communicated with Finance for reconciliation.

Requirements

• Candidates should possess an HND / Bachelor's Degree with 3 - 5 years relevant work experience.

Salary
N300,000 - N350,000 Monthly.