Job Openings at Upbeat Centre

Job Objective

• Responsible for revenue assurance from all revenue generating units of Upbeat.

Principal Duties and Responsibilities

• Actively audit any and all mid-month and month end stock takes in both the stores and internal departments.
• Review of the reconciliation of restaurants daily sales vis a vis kitchen dockets
• Ensure that any and all stock takes are conducted within the prescribed time periods.
• Capture any and all finalized, approved stock records upon completion of the stock take on ERP
• Generate accurate stock valuation reports based on the accurate input / processing of the stock records
• Ensure that any and all stock records, both manual and electronic are filed and maintained in compliance with standard operating processes of.
• Actively manage and oversee the daily processing of any and all internal stock movement records, both manual and ERP) and to report any and all variances thereto.
• Generate accurate stock movement reports based on the accurate processing of all internal stock movement processing.
• Ensure that all control systems are operating effectively within agreed parameters.
• Actively audit food and beverage invoices, in order to verify quantities ordered and received against purchase orders.
• Compare quoted prices to invoice prices and to generate credit notes if and when required.
• Ensure that all items requisitioned are properly accounted for by observing the requisitioning process.
• Prepare cost of sales reports for food and beverage as well as consumption reports for any and all Operating Supplies and Operating Equipment.
• Work closely with both the Head Chef and Restaurant Manager in order to develop new menus.
• Manage and authorize the creation of new stock items on ERP and to ensure that all new stock items are linked to the correct product groupings
• Ensure that stock records systems are accurate and up-to-date.
• Publish cost of sales / consumption reports in order for all other departments to be made aware of costs, particularly when there have been deviations from the acceptable norm.
• Ensure goods receiving procedures are strictly adhered to.

Experience and Qualifications

• A First Degree in Accounting, Finance or any other relevant numerate discipline.
• Minimum of four (4) years’ experience in cost accounting role.
• Knowledge and experience of the hospitality sector will be an added advantage.

Competency and Skills Requirements:

• Good analytical and organizational skills.
• Good planning and numeric skills.
• Excellent verbal and written Communication skills
• Strong Microsoft Excel skills.
• Relationship Management Skills.
• Good Communication Skills.
• Good Presentation Skills
• A passion for excellence.

Salary
N180,000 - N250,000 monthly

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Job Objectives

• Oversee the successful running of a restaurant by hiring and supervising qualified staff, monitoring customer satisfaction and ensuring that all produce and beverages are ordered in the correct quantities.

Principal Duties and Responsibilities
Daily Operations:

• Train staff members.
• Ensure that health and safety protocols are adhered to.
• Keep a meticulous record of income and expenses.
• Order ingredients in the correct quantities for the kitchen staff.
• Communicate with customers to receive feedback and manage complaints.
• Open and close the restaurant on time.
• Achievement of budgeted food sales, beverage sales and labour costs
• Achieve maximum profitability and overall success by controlling costs and quality of service
• Participation and input towards F & B Marketing activities
• Completion of successful catering for all Events Upbeat caters for in an accurate and timely fashion
• Help in preparation of forecast and actual budget function sheets

Customer Service:

• Ensure the Restaurant teams is always welcoming and friendly to customers.
• Welcome guests and ensure all customer feedback are tracked on Glitch report. Ensure proper follow up till issue has been resolved.
• Receive and validate cash, cheque, credit card, bank transfers or POS payments made; accurately record payments and issue receipts where necessary.
• Ensure that attendance records for all Restaurant activities are accurate and updated regularly.
• Listen to team members’ feedback and resolve any issues or conflicts; Motivate team members and lead by example.
• Ensure proper flow of orders, to make sure customer orders are received on time.
• Work with the sales team to process guests’ reservations; confirm availability, ensure payment is made and approved and confirm registration to guest and appropriate unit.
• Ensure interdepartmental communication is maintained through the proper channel(s).
• Supervises the functions happening in the event rooms to ensure that food set up is done well, the servers are well groomed and ready to serve, and that clearing is done after the event.

Inventory:

• Reconcile the inventory recorded at the beginning of the shift against end of shift sales made by the Cashier.
• Ensure that the till stock levels for Upbeat bite, drinks, Service tools and consumables does not go below reorder level; raise stock requisition as at when due to ensure consistency.
• Work with the Accountant to evacuate sales envelopes from the drop safe while ensuring accurate reconciliation of all recorded transactions.
• Reconcile breakages the cashier and ensure that this is communicated with Finance for reconciliation.

Experience and Qualifications

• A Diploma in Hotel Management, Business Administration or equivalent.
• Minimum of 4 years experience in the hospitality industry as a Banquet or Restaurant Supervisor.
• Excellent interpersonal skills.
• Knowledge of book keeping.
• Ability to professionally address customer complaints.
• Proficient in English
• Experience in Hotel management software and Point of Sale software
• Ability to stand on your feet for several hours

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Job Objective

• Support the Finance team in the management of UPBEAT’s financial accounts.

Principal Duties and Responsibilities

• Preparation & administration of Operation Float and Petty Cash payment Voucher
• Preparation of imports for Operation Cash and Petty Cash
• Collection and inputting data into various financial spreadsheets
• Weekly evacuation of sales
• Daily filing and safekeeping of source documents
• Preparation of Daily Sales Summary and Overage/Shortage report for Front Desk and Restaurant Sales
• Reconciliation of sales receipt with payment evidence
• Preparation and submission of variance reports or irregularities observed during sales and payment confirmation
• Perform routine calculations to produce analyses and reports as requested by the team lead
• Check financial documents and journal entries for accuracy
• Weekly preparation of Vendor’s payment schedule and import batch to be uploaded to sage
• Preparation and submission of Daily schedule of Meeting & Event invoices
• Prepare daily schedule of vendors invoices and submit to finance
• Check and confirm accuracy of invoices and receipts with the approved Memo
• Check and confirm accuracy of Items received from Vendor with the receiving department

Requirements

• Candidates should possess a Bachelor's Degree / HND with 0 - 2 years experience.