Job Openings at Plan International

Role Purpose

The ASPIRE project is a 5-year project funded with support from Global Affairs Canada and focused on improving sexual rights and reproductive health of adolescent girls and boys in Sokoto state. The purpose of this role is to provide transportation services to Plan staff in a safe, courteous and timely manner on the Aspire project and as assigned.

Dimensions of the Role

Communicates within Plan International Nigeria. The post holder will contribute towards the operational aspects of the office and programmes, interfacing with both operational and programme team members.

Duties and Responsibilities:

Vehicle maintenance and management

• Cleans vehicle and perform routine checks to ensure it has proper working tools on a daily basis.
• Refuels vehicle using an approved fuel voucher and records this on the vehicle log sheet timeously.
• Parks vehicle safely at designated place at the end of each working day not later than 6 pm.
• Ensures that after hours travels have prior formal approval by the admin department.
• Ensure vehicle movement log book is filled timely and regularly.
• To report immediately to the Admin officer, all accidents or issues involving Plan International vehicles.
• Compliance to the motor vehicle and travel policy provisions of Plan international Nigeria.

Staff and material transportation

• Transports staff and designated people to all areas as instructed and with approved vehicle request forms.
• Ferries goods to required points as may be directed from time to time.
• Ensure vehicles have necessary materials such as umbrellas, first aid box, map, fire extinguishers etc.
• Ensure that all Plan assets are not left unattended in the vehicle whilst parked.
• Files in accurately vehicle log books and submits to the Admin Officer.
• Prepares monthly vehicles’ maintenance reports for allocated vehicles.

Other services provision:

• Dispatch and deliver all documents between Plan and other service providers.
• Assist in sourcing for quotations towards the procurement of goods and materials for program delivery as per corporate procedures to ensure value for money is obtained
• Dispatch of goods and materials to various projects offices to facilitate program delivery without any reports of loss or destruction of items
• Comply with Plan’s Child Safeguarding Policy at all times to safeguard and protect the child at all times without any reports or incidents of child abuse.
• Perform any other duties that may be assigned from time to time to support the attainment of organizational goals.

Technical expertise, skills and knowledge

Qualifications and Experience

• Good communication, interpersonal and computer skills
• Class B drivers’ licence. 
• Advanced or Ordinary level certificate
• A minimum of 3 years of experience in vehicle maintenance and driving.
• Work experience in an NGO setup will be an added advantage
• Any relevant certification in driving/clerical services will be an added advantage.

Knowledge:

• Demonstrate wide knowledge of the road network in Sokoto and the other North Central and West states.
• Demonstrate ability to driver a Hilux Vehicle
• Confirmed and demonstrated successful experience in a similar role
• Good knowledge of grammar, composition, spelling and punctuation.
• Excellent interpersonal relationship with both internal and external clients
• Proficiency with PC’s and computer programs including Word, Excel, and Adobe Acrobat.
• Ability to speak good English and any other language is an added advantage.

Skills:

• Good planning and organizational abilities
• Good supervisory and listening abilities
• Communicates clearly and effectively
• Ability to multi- task.
• Good analytical abilities.
• Good time management skills.

Behaviours:

• Maintain image of the organization by example and outmost professionalism.
• Show courtesy and being respectful toward individual, colleagues, superiors and visitors.
• Be dynamic, patient and a good time keeper
• Ability to listen and pay attention to details.
• Good team player.

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Role Purpose

This role will support seamless communication between Plan international Nigeria and its visitors and ensure professional and smooth conduct.  The role would also be responsible for managing assigned administrative tasks.

Dimensions of the Role

The Front Desk Support is responsible for supporting the Country office operations team with welcome services, custodian of petty cash funds, administrative support and general management of the reception area for the organization.  

Accountabilities

• Provide timely welcome services to visitors and guests
• Handle all incoming and out going calls in a professional manner
• Ensure the front office/ reception area is well maintained at all times
• Receive visitors and direct them appropriately
• Sending out RFQs/ RFPs to prequalified vendors
• Provide support in raising PRs and payment processes
• Liaise with courier services such as DHL to pick up parcels for dispatch
• Support in planning meetings, workshops and booking of halls
• Support with drafting letters for Visa processes
• Receive mails and parcels and ensure that they are appropriately dispatched to relevant staff
• Prepare and file documents for signature/ action, as necessary to ensure proper filing are in place
• Custodian of petty cash funds
• Interfacing with Plan international Nigeria and the public
• Perform any other duties as may be assigned

EDUCATION, KNOWLEDGE AND EXPERIENCE

Required competencies

• Good interpersonal skills and team player
• Highly motivated and flexible
• Customer service orientation
• Capable of creating clear goals that are consistent with the organization’s objectives
• Adjust priorities as required; allocates appropriate amount of time and resources to assigned tasks
• Ability To provide and receive virtual support for efficient administration
• Ability to take and receive feedback 

Essential

• Minimum of 2-years work experience in front desk/ reception administration
• University Degree in Business, Management or any related field.
• Minimum of 2 years work experience in INGO

Desirable

• People Skills: Ability to work independently and as a team player who demonstrates leadership
• Communication Skills: Well developed written and oral communication skills.
• Able to communicate clearly and sensitively with vendors as a representative of Plan international.  This includes effective negotiation and representation skills.
• Integrity: Works with trustworthiness and integrity and has a clear commitment to Plan international’s core values and humanitarian principles.
• Working knowledge of SAP ERP
• Awareness and sensitivity of self and others: Demonstrates awareness and sensitivity to gender and diversity. Have experience and the ability to live and work in diverse cultural contexts in a culturally appropriate manner.
• Able to be planned and organized even within a fluid working environment and has a capacity for initiative and decision making with competent analytical and problem-solving skills.
• Ability to build and maintain strong working internal and external relationships, and represent Plan in a professional and competent manner.
• Demonstrable understanding of, and commitment to, equal opportunities, gender and diversity.
• Fluency in English written and spoken.