Job Openings at Law and Visas

About the Role

• The Sales / Customer ServiceExecutive will be responsible for managing new enquiries, engaging prospective clients, understanding their immigration needs, and converting leads into successful sales.
• You will also follow up on existing leads, maintain strong communication, and provide clients with accurate information about our services.
• The ideal candidate is energetic, persuasive, and result-driven.

Key Responsibilities
Lead Management & Conversion:

• Handle incoming enquiries through phone, WhatsApp, email, and walk-ins.
• Convert leads into paying clients through effective communication and follow-up.
• Understand clients’ needs and provide accurate information about visa services.
• Meet monthly sales targets and track performance.

Client Relationship Management:

• Maintain professional communication with clients at every stage.
• Build strong, trust-based relationships to increase referrals and repeat clients.
• Provide excellent customer service and ensure client satisfaction.

Sales & Marketing Support:

• Prepare sales offers, service breakdowns, and follow-up messages.
• Support marketing campaigns by providing feedback and insights.
• Contribute to online and offline promotional efforts when required.

Documentation & Reporting:

• Keep accurate records of client conversations and sales progress.
• Provide weekly reports to the Sales Manager.
• Update CRM/lead-tracking systems daily.

Requirements

• Degree in Business, Marketing, Communication, or related fields.
• Proven experience in sales, customer service, or telesales.
• Excellent communication and persuasion skills.
• Ability to understand and explain detailed information clearly.
• Strong follow-up skills and the ability to close deals.
• Energetic, confident, and results-driven.
• Ability to work under pressure and meet targets.
• You should reside in Lagos and in relatively proximity to the company Office.

What We Offer

• Competitive Salary of N150,000 - N200,000 monthly plus attractive commissions.
• Monthly sales incentives and bonuses.
• Comprehensive training on immigration services.
• Opportunity to grow within a reputable global brand.
• Supportive and fast-paced work environment.

go to method of application »

About the Role

• The Application Visa Officer will be responsible for managing visa applications from start to finish. This includes gathering documents, reviewing application forms for accuracy, conducting research, communicating with clients, and ensuring all submissions meet the required immigration standards.
• The ideal candidate must be diligent, analytical, and able to manage multiple cases at once.

Key Responsibilities
Application Management:

• Prepare, review, and complete visa application forms with accuracy.
• Request, organise, and verify supporting documents from clients.
• Ensure all documents meet the specific requirements of each visa category.
• Track application stages, deadlines, and submission timelines.

Client Communication:

• Maintain professional communication with clients throughout the application process.
• Provide clear instructions and guidance to clients on required documents.
• Follow up with clients for pending information and updates.

Research & Compliance:

• Conduct basic research on visa requirements for different countries.
• Ensure applications comply with official immigration rules and guidelines.
• Stay updated with policy changes and documentation requirements.

Internal Coordination:

• Work closely with the Application Team Lead and other departments.
• Maintain organised digital and physical files.
• Support quality checks and internal audits of applications.

Requirements

• Degree in International Relations, Social Sciences, or related fields
• Strong attention to detail and excellent organisational skills.
• Good writing and communication skills.
• Ability to work under pressure and meet deadlines.
• Experience in immigration services, documentation, admin, research, or customer service is an added advantage.
• High level of professionalism and confidentiality.

What We Offer

• Salary: N150,000 - N200,000 per month.
• Competitive salary and performance bonuses.
• Full training and clear career progression.
• Opportunity to grow within a reputable immigration law firm.
• Supportive and structured work environment.