Job Openings at Alpha Mead Group

Responsibilities

• Responsible for the overall integrity of the company’s CMMS and assumes responsibility for supporting various departments and business units on proper system use and configuration to meet internal and client objectives.
• Coordinating and updating User IDs and Security Profiles for users.
• Provide new user training, advanced user training and new feature training to the CMMS users as required.
• Support the users with password resets, security changes, general questions, and other systems support requests.
• Administering property assets and related maintenance schedules.
• Configuration of system notification messages, print formats, and other inbound/outbound communication mechanisms.
• Responsible for the production of weekly and monthly reports. Reports include, but are not limited to, work order activity, scheduled maintenance, service level compliance, labour reporting, project reporting, and training.
• Explore options to satisfy new business needs within the capabilities of existing systems; configure, document and deploy solutions.
• Responsible for system and user process documentation; developing new documentation as required and updating existing documentation.
• Serve as the single point of contact to the system users for all systems-related questions, support issues, and requirements.
• Record details of complaints and actions taken.
• Communicate and coordinate with internal departments.
• Follow up on customer interactions.
• Execute other tasks as directed by the Line Manager

Qualifications

• First degree in Estate Management, Business Administration, Real Estate, or any related field
• Minimum of 2 years of experience as an Operations Support /Project Officer in a facility management industry
• Good Knowledge of CMMS
• Sound reporting and administrative skills
• Good analytical/critical thinking
• Relevant professional qualifications such as IFM, PFM, IFMA, etc. will be an advantage
• Sound Customer/Support Service Orientation
• Excellent Communication skills
• Data Management & Collation
• Detail Oriented and process driven

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Job Description

• Provide top-notch property management advisory, ensuring sound property-purchasing decisions are made.
• Source for customers interested in the property through cold-calling, advertising, and business presentations.
• Effectively coordinate general upkeep, major repairs, remodeling, or construction projects of the property.
• Effectively manage an extensive database of all properties for sale.
• Consistently develop strategies to increase the value of properties for clients looking to sell.
• Conduct negotiations with real estate agents on behalf of clients. • Process correspondence with tenants, contractors, and other third parties for property management staff
• Coordinate the closing of property deals to ensure vital documents are signed and payment received.
• Oversee arrangements to give prospective buyers a view of a property before closing deals.
• Act as an intermediary between property sellers and prospective buyers to facilitate property deals.
• Conduct the inspection of a property to ensure the terms and conditions of sales are met before closing sales deals.
• Execute accurate billing of tenant work orders for billable services periodically
• Liaise with legal counsel to prepare sale and lease documents.
• Monitor sales as they proceed and liaise with all interested parties including mortgage brokers, solicitors, surveyors, and other estate agents;
• Vet prospective tenants by collecting references and carrying out background checks;
• Estimating the value of the property;
• Prepare tenancy agreement contracts and other documents
• Execute other duties as directed by the Line Manager

Qualifications

• B.Sc. degree in Estate Management, Property Management, or Business Administration
• Minimum of 4 - 6 years of experience as a Property Specialist 
• Knowledge of sourcing and procurement techniques as well as dexterity in “reading” the market
• Skilled in negotiations and networking
• Vast experience in but not limited to, sourcing, coordination of housekeeping, maintenance, and renovations, contract negotiation, and data reporting
• Experience delivering a high standard of customer service in a challenging environment
• Property Management and/ or Facilities Management experience is a must-have
• Candidate must be a Member Nigeria Institute of Estate Surveyors and Valuers (NIESV)
• Professional certification in Real Estate is an added advantage