Job Openings at Afriglobal Medicare Limited

Job Summary

The Head of Marketing is responsible for all strategies peculiar to Marketing, Sales and Business Development in line with the ambitious vision, futuristic goals and sustainability of the business.

Job Responsibilities

• Oversee the marketing department in its entirety
• Evaluate and develop business marketing strategies and marketing plan.
• Drive the marketing strategies and strive for growth in line with the company’s vision
• Build and strengthen company’s brand within the diagnostic/healthcare industry
• Plan, direct, and coordinate all marketing efforts.
• Research, survey and evaluate competitors data and market intelligence
• Regularly benchmark company offerings with industry standard
• Communicate the marketing plan and cascade functions to team members
• Evaluate and identify high potential locations for future business expansion
• Research and create demand for new products, services and solutions while ensuring profitability of all business offerings
• Ensure proper business and market positioning while building engagement with targeted audience
• Drive quality and uniform customer service experience across all business centers
• Work with the sales team to develop pricing strategies to maximize profits and market share while balancing customer satisfaction.
• Identify potential customers and target markets
• Understand and develop budgets, including expenditures, research and development appropriations, return-on-investment and profit-loss projections.
• Compile lists describing business offerings.
• Build brand awareness and positioning.
• Support sales and lead generation efforts.
• Coordinate marketing projects end to end
• Organize company conferences, trade shows, activation programs and other major events as the need may arise
• Oversee social media marketing strategies and content marketing.

.    22. Track and monitor the voice of the customer, customer satisfaction index and customer engagement action plans.

Person Specification

•  Bachelor’s degree in Marketing or related field is required
• Minimum of twelve (12) years’ experience in Marketing, with at least 6 years managerial experience
• Proven work experience within the FMCG, Healthcare, Pharmaceutical or Manufacturing industry
• Experience in medical diagnostics industry is an added advantage
• Professional certification and masters certification is highly essential
•  Strong knowledge of market positioning and formulation of well-coordinated marketing plans and strategies
• Solid knowledge of conducting market surveys, gathering competitive data and analyzing industry averages
• Deep understanding of business drivers and customer behavior
• Proven ability to manage budgets.
• Professional and proactive work ethic.
• High competence in project and stakeholder management.
• Excellent interpersonal, written and oral communication skills.
• Experience with digital marketing forms such as social media marketing and content marketing.
• Customer centric values, innovative spirit and team play
•  Data analytical skills
• Proficient in Microsoft Office Suite and other relevant software. 
• Excellent organizational skills, with the ability to prioritize work and handle pressure
• Local travel may sometimes be required

Work Structure: On-site

Salary Range: N1,000,000 – 1,400,000 monthly gross (plus benefits)

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The Corporate Billing Supervisor will be tasked with coordinating the debts of existing creditors and managing new requests for credit. Ultimately, the Corporate Billing Supervisor while leading the team will manage all monies owed to the company.

These include tasks that require data analysis and sound judgment to help customers throughout the billing process. In addition, the best candidate for this position will be experienced with billing software and medical insurance policies. 

Job Responsibilities

• Check customer’s credit and approve or deny due to fact obtained in line with industry standards
• Negotiate payment plans and set up terms and conditions
• Set up repayment plans and work with the debt collectors
• Ensure customers pay on time and charge them for overdue invoices as necessary
• Avoid bad debts by commencing legal actions if clients do not pay their debts within agreed timeline by advising the legal team accordingly
• Work hand in gloves with the finance team and other key departments
• Maintain accurate records
• Implement changes in the company’s credit control system
• Obtain referrals and pre-authorizations as required for procedures.
• Check eligibility and benefits verification for treatments, hospitalizations, and procedures.
• Review customer bills for accuracy and completeness, and obtain any missing information.
• Prepare, review, and transmit claims using billing software, including electronic and paper claim processing.
• Follow up on unpaid claims within standard billing cycle timeframe.
• Check each insurance payment for accuracy and compliance with contract discount.
• Call insurance companies regarding any discrepancy in payments if necessary
• Research and follow up with denied claims.
• Answer all customers, corporate and insurance telephone inquiries pertaining to assigned accounts.
• Set up customer payment plans and work collection accounts.
• Update the billing software with rate changes as necessary.
• Update cash spreadsheets, and run collection reports
• Negotiate an achievable payment plan and schedule with customers towards reducing the overdue/outstanding debts without severing relationships
• Write letters and mails to customers to inform them of their debts, which include notice of outstanding/overdue, billing, and credit limits respectively.
• Draft field work outlay and mapping. Prepare work plans detailing the clients to be visited by the team and the target collection amount by working critically and strictly with the overdue spreadsheet from the Finance department
• Collect and reconcile payment advices with erring customers by ensuring over dues are cleared promptly.
• Ensure vetting of payments either by cheques or e-transfers made by HMOs, Corporates, Hospitals etc. and monitor accuracy with the bill amount where payment is found to be inconsistent
• Give daily and weekly report of collections and activities in line with job roles
• Confirm every payment from the clients with the Finance department
• Resolve customer queries and issues
• Deploy knowledge of different legal entities and credit verification process to ensure credit worthiness

Person Specifications

• Proficiency in English, other local language would be an added advantage.
• B.Sc. in Accounting or related discipline
• Must be outspoken and confident
• Good numeracy skills
• Must be presentable and should possess good interpersonal skills
• Have rich experience in Healthcare & Diagnostics with a minimum experience of 5 years.
• Data analytical skills
• Attention to details
• Previous experience in the healthcare, pharmaceutical or hospitality industry will be a plus.
• Advance skills of MS Office, Internet, and computer.
• Knowledge and proficiency in the use of Tally will be added advantage
• Excellent presentation, communication, and leadership skills
• Sound knowledge of billing software
• In depth knowledge and familiarity with medical insurance policies. 

Location: Lagos

Work Structure: On-site

Salary Range: N200-260,000 monthly gross (plus benefits)

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Job Summary

The Sales & Marketing Executives are responsible for all strategies peculiar to Marketing and Sales in line with the ambitious vision, futuristic goals and sustainability of the business.

Job Responsibilities

• Align the vision, mission and strategy to sales and organize promotional activities for creating brand awareness.
• Adhere to marketing plan, make periodic visits, build relationships, and boost sales
• Provide proactive support in new and existing businesses, centers etc.  
• Deep understanding of customer value intimacy in sales with quality and TAT as promised
• Keep an eye of the developments in the healthcare & diagnostics industry through survey analysis and consumer buying habits and market intelligence
• Provide relevant support to operations, management, and the group.
• Responsible for pre-marketing visits, promotions implementation & sales
• Responsible to achieve budgets, targets as set by the department
• Participate in all promotional activities, events including trade shows, sales conferences, activation programs, brand awareness etc.
• Participate in visits or events requiring long or short distance travel and any other role which requires participation
• Contribute and adhere to marketing SOP’s and achieve results as expected
•  Coordinate and assist all departments to achieve short TAT, quality service, e.g., Simple coordination, booking of appointments etc.
• Responsible to maintain records of sales, database of institutions, doctors, laboratories, hospitals etc.
• Responsible for proactive support for sales and any other activity for the department.  
• Coordinate & manage institutional accounts
• Participate in event management, including campaigns and presentations
• Build a healthy relationship with all viz. individual doctors, regulators, key personalities, business associates, consultants etc.
• Promote customer value intimacy for both internal & external customers   
• Plan and conduct market surveys, analyze results whenever required
• Keep an eye on market trends and developments while regularly exploring new opportunities
• Advice strategies to the department
• Facilitate inter departmental coordination and team performance.
• Execute sales activities in line with local and statutory laws of Nigeria
• Work hand in gloves with other team members, board, and business associates.

Person Specifications

• Proficiency in English, other local language would be an added advantage.
• Should Possess, dynamic and adaptable personality.
• Qualification: BA/B.Sc. in Marketing or any Social Sciences related discipline
• Must be outspoken and confident
• Must be presentable and should possess good interpersonal skills
• Have rich experience in Healthcare & Diagnostics sales with a minimum experience of 3 to 4 years.
• Previous experience in the healthcare, pharmaceutical or hospitality industry will be a plus.
• Advance skills of MS Office, Internet, and computer.
• Excellent presentation, communication, and leadership skills
• Penchant for quality assurancE

Location: Lagos (VI & Ikeja)

Work Structure: On-site

Salary Range: N100-140,000 monthly gross (plus benefits)

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Job Summary

The Internal Control Officer will review and appraise the soundness, effectiveness, and proper application of accounting and financial controls, compliance procedures and and timeliness of documentation generation.

 Job Responsibilities

• Identify the risks that a business faces and develop preventive strategies.
• Review of Standard Operating Procedures (SOPs) from time to time.
• Provide training on policy and controls.
• Review Vendor creation, Customer Creation (Agreements), Credit setting for customers.
• Oversee OPEX operations company-wide
• Review Capex project briefs and compliance with procedures.
• Credit control (Receivables, staff float outstanding).
• Field force expenses management and control.
•  Check consumption levels vis-a-vis bill of materials to detect and eliminate any shortages, stock outs and pilferages.
• Check the asset disposal bidding process.
• Review the Fixed assets register from time to time, ensuring physical asset count exercise.
• Supervise the physical Stock Take for all locations (Reagent, Consumables, Equipment, Spares, etc.).
• Review payroll data including salary elements and benefits computation such as overtime, Leave allowance, incentives etc.
• Evaluate Tally and Microsoft Dynamic audit trail.
• Tax and Regulatory Affairs – Ensure all tax and regulatory filings are made promptly.
• Regular visits to centres, to perform tasks stated above.
• Serve as expert advisors to Management and ensure changes are implemented and control measures properly set up, including:
• o   Internal audit compliance audits
• o   Internal control check proceeds
• o   Process flow to ensure segregation of duties.
• Regular visits to centres, to perform tasks stated above.

Person Specification

• In-depth knowledge of  GAAP internal Control procedure
•  Demonstrable understanding of Generally Accepted Accounting Principles (GAAP)
• Sarbox and audit trained.
• In-depth knowledge of accounting principles and best practices
• Familiarity with accounting software programs, such as Tally and Microsoft dynamics
• Minimum of five years relevant experience
• Proven work experience within the FMCG, Healthcare, Pharmaceutical or Manufacturing industry
• Proven time management skills and ability to work under strict deadlines
• Respect for confidentiality of information laws and local ethics
• Expertise in activity-based costing for fixed and variable costs in relation to the overall direct cost of a line of products
•  Strong knowledge of internal finance policies and procedures and applicable financial specifications
• Good understanding of international and local tax and regulatory framework
• Good appreciation and working knowledge of office productivity tools.
• Very good understanding of financial ethics
• Willing to travel all over Nigeria.
• Ability to manage and deliver on multiple priorities
• Strong problem analysis/solving skills
• Strong negotiation skills
• Strong presentation skills

Work Structure: On-site

Salary Range: N200-300,000 monthly gross (plus benefits)

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Job Summary

The Finance Analyst will analyse financial information, perform cost analysis, optimize budget plans, research market rate and intelligence for key business costs and adjust the company ledger to accurately reflect balance sheets.

Job Responsibilities

• Develop cost standards for materials and other cost component.
• Design and implement cost accounting systems.
• Maintain cost accounting system and cost ledger.
• Analyze product costs and recommending changes.
• Analyze operations, equipment availability and utilization.
• Oversee quarterly and annual physical inventory.
• Prepare all inventory-related journal entries at month end.
• Perform month-end cost accounting close.
• Forecast expense and suggest opportunities to increase efficiency
• Perform life cycle cost-benefit analysis.
•  Analyze inventory valuations.
• Monitor unit cost variance against budgeted cost
• Prepare cost of goods sold and consumption reports.
• Collect and organize cost information into a database.
• Determine and calculate formulas for fixed and variable costs.
• Plan budgets and prepare reports for multiple departments within a company.
• Review receipts and compare with actual charges to detect inaccuracies.
• Prepare cost forecasts for monthly, quarterly, or annual operating schedules
• Analyze month-end and year-end reports to identify and recommend cost-effective improvements.

Person Specification

• Demonstrable understanding of Generally Accepted Accounting Principles (GAAP)
•  In-depth knowledge of product cost analysis
• Sound knowledge of cost accounting
• In-depth knowledge of accounting principles and best practices
• Familiarity with accounting software programs, such as Tally and Microsoft dynamics
• Proven work experience within the FMCG, Healthcare, Pharmaceutical or Manufacturing industry with at least 5 years relevant experience
• Proven time management skills and ability to work under strict deadlines
• Respect for confidentiality of information laws and local ethics
• Expertise in activity-based costing for fixed and variable costs in relation to the overall direct cost of a line of products
• Strong knowledge of internal finance policies and procedures and applicable financial specifications
• Good understanding of international and local tax and regulatory framework
• Good appreciation and working knowledge of office productivity tools.
• Very good understanding of financial ethics
• Previous experience in manufacturing or have good Bill of Material skills.
•  Wiling to travel to other centers across Nigeria.

Preferably, CIMA qualified

Salary Range: N180-250,000 monthly gross (plus benefits)