Job Opening at Caritas

Project Background

The Building Sustainable Livelihoods for Vibrant Communities project is a two-year Agriculture and Livelihoods Program implemented in Ekiti and Lagos States, with funding from Conrad Hilton Foundation. The overall goal of the project is to build the capacity and empower women, men and youth through climate smart agricultural production, vocational skills and acquisition, and facilitate increased access to markets and financial inclusion

Job Summary

The Transport & Fleet Assistant shall provide various transportation services, the nature of which is as assigned by the T&F Manager, Admin Manager or designate. S/he transport products, materials, equipment and staff to and from specified locations. The incumbent’s responsibilities include timely or scheduled drop off and pick up of staff, collection of packages and maintaining a travel log to record work hours, travel-time and locations traveled to. S/he shall also be able to perform routine checks on the organization vehicle. To be successful in this role, the T&F assistant shall ensure that all transportation duties are carried out in a timely manner. Ultimately, it is expected that s/he shall be able to ensure that and other transportation details are correct before undertaking any pick-up or drop-off duties

Key Areas of Accountability

• Safely transporting Caritas Nigeria staff, products and materials to and from specified locations in a timely manner.

•  Assist with the loading and offloading project related products, and materials.

•  Adjust travel routes to avoid traffic congestion or road construction and security concerns

•  Promptly inform Caritas Nigeria of any tickets issued against the organization vehicles during work hours.

• Obey traffic rules and parking rules to avoid being at variance with the law.

• Keep the vehicles clean and properly maintained by performing regular washing, cleaning.

• Provide accurate vehicle travel logs for all movements on a daily basis to and from any location.

• Promptly report any accident, injury, and vehicle damage to management.

• Ensure to check vehicle fluids levels (coolant, oil, etc.) daily

Additional Responsibilities

The Responsibilities (Above) are not intended to be all-inclusive. The employee will also perform other    related tasks as required and will be responsible for reporting and communicating progress and achievement of the specific assigned tasks

Qualification and Experience

• Qualified applicants must have:

• Minimum of a Senior Secondary School Certificate SSCE is preferred.

• Minimum of 3 years work experience in a project environment.

• Valid driver’s license.

• Clean driving record.

• Sound knowledge of road safety regulations.

• Working knowledge of local roads and routes around project locations.

• The ability to utilize maps, GPS systems, and car manuals.

• Effective communication skills.

• Punctual and reliable.

• Good communication and reporting skills including proficiency in both written and spoken English.

• Experience of dealing with difficult and sensitive situations in a professional manner.

• Ability to work under pressure, efficiently handle multiple tasks, quickly find creative solutions to problems and challenges that arise, and manage stress and time in a fast-paced work and fluid operating environment.

• Ability to foster and maintain a spirit of unity, teamwork, cooperation, and learning.

• Willingness and ability to travel.

• Strong communication and interpersonal skills.

• Sensitivity in working with multiple cultures and beliefs, and to gender equity.

• Ability to work both independently and as a part of a team

Key Competencies

• Good Knowledge of effective communication skills both inter-personal and intra-personal.

• Team work and personal impact

• Good computer skills- work well with Microsoft documents- Excel, Word and PDF

• Attention to detail.

Additional Advantage

• Understanding of faith-based organizations and capacity-building in local partnerships

• Experience working Humanitarian/Development in sector

• Ability to speak local language in Lagos and Ekiti States

• Culturally sensitive, patient and flexible

• Good navigation knowledge of the local terrain of program activities

go to method of application »

Job Summary

The Program Assistant, Accountability will work closely with the Senior Monitoring and Evaluation Specialist, Program Manager, Advisor and Director, Humanitarian Services.

The Accountability Assistant will contribute to improving the quality of Caritas Nigeria programming through the accurate registration and timely follow up of any complaints about Caritas Nigeria activities/staff and also contributes to the development of appropriate messaging and communication strategies. The Accountability Assistant is the first point of contact for beneficiaries who need to raise complaints. As such, the Accountability assistant will need to be neutral and establish mechanisms based on the highest integrity which beneficiaries will trust.  Establish and ensure effective functioning of the Beneficiary Complaints and Response Mechanism, enhance the trust and confidence of beneficiaries, identify areas of our work which need to be improved and ensures learning from the feedback received.

JOB DESCRIPTION

Beneficiary Complaints and Response Mechanism (CRM) and Establishment and Promotion of the CRM

• Establish, implement and monitor the beneficiary Complaints and Response Mechanism (CRM) in line with caritas Nigeria standard beneficiary CRM procedures;

• Build capacity and understanding among staff, partners and contractors on beneficiary accountability and CRM;

• Accompany project teams to the field in order to spread awareness about the CRM to beneficiaries, as well as local authorities and stakeholders in Caritas Nigeria areas of implementation, during field visits;

• Regularly assess effectiveness of all information-sharing efforts and incorporate findings into revised approaches;

• Maintain records of CRM awareness raising and promotion activities (including approximate numbers of participants) and submit to Senior MEAL Specialist as required.

Implementation of the CRM

• Ensure the effective functioning of the beneficiary CRM and that beneficiary complaints/feedback is adequately captured, analyzed, addressed and responded to in a timely manner and utilized by the program and coordination teams;

• Receive complaints through telephone hotline, in writing and in person;

• Follow up on complaints received by other Caritas staff with the same diligence as complaints received through the CRM directly;

• Treat urgent and/or sensitive complaints with the immediate attention they require, and ensure a fast resolution;

• Maintain confidential and detailed records of all complaints in the CRM database and other electronic and hard copy filing systems, as appropriate

• Respond to complaints objectively, accurately, and in line with Caritas Nigeria guidelines, using information provided by Project Managers, officers/Monitors, project documents, and procedures

• Follow up on pending complaints with Project and Coordination staff;

• Ensure feedbacks received via the accountability line along with other channels are handled in line with the agreed Feedback Handling Standard Operating Procedures (SoPs), and that feedback and responses are registered in Feedback Database.

• In line with the Caritas Feedback SoPs, receive and register feedback and their responses in Feedback Database. Make sure that feedback is logged in an accurate and timely manner.

• Refer feedback to the appropriate team, including rapid identification and referral of serious concerns such as those related to child safeguarding, unsafe programming, sexual exploitation and abuse, fraud and corruption. 

• Respond and communicate in a dignified and respectful manner with children and adults regarding their feedback, including informing them of what decisions have been made by programs or technical advisors related to their feedback, and ensuring this is documented in the Feedback Database. Where relevant, support implementation staff to close the feedback loop meaningfully. 

• Provide technical support to the accountability line operators.

• Analyse patterns and trends in complaints to help Caritas Nigeria improve its programming;

• Produce a monthly analytic CRM report.

• Adapt and improve the CRM based on monitoring of its effectiveness. 

Other

• Provide regular and timely updates on progress and challenges to supervisors and other team members;

• Assist project teams with other activities, as requested by the immediate supervisor;

• Perform any other related activities as assigned by the immediate supervisor. 

Qualification and Experience

• Qualified bachelor’s degree/HND in Social Sciences, Sociology, Computer Sciences, Mathematics, Statistics, or any related field.

• At least 2 years’ experience of working experience in monitoring and evaluation with INGO, NGO, and civil society organizations.

• Demonstrated ability to effectively manage a variety of internal and external relationships.

• Fluent in the English Language (Oral and Written) and the local dialect of the work area.

• Willingness to reside and ability to travel throughout South West Nigeria.

• Strong communication and interpersonal skills.

• Demonstrated experience in community participation/engagement-type projects.

• Ability to work under pressure, efficiently handle multiple tasks, quickly find creative solutions to problems and challenges that arise, and manage stress and time in a fast-paced work and fluid operating environment.

• Ability to foster and maintain a spirit of unity, teamwork, cooperation, and learning.

• High degree of accountability and integrity and ability to coach, mentor and inspire subordinates.

• Sensitivity in working with multiple cultures and beliefs, and to gender equity.

• Proficient with Microsoft Office software: MS Word, Excel, PowerPoint, Outlook, etc.

• Ability to work both independently and as a part of a team.

Key Competencies

Should possess good skills in;

• Knowledge of commonly used probability and purposive sampling techniques

• Determining activities/process/output/outcomes/impact

• Identifying and detailing key monitoring and evaluation activities.

• Facilitation and training of field staff on data gathering and data compilation

• Knowledge of improving the quality of information during information gathering.

• Data and result oriented; team player, proactive and innovative.

• Good communication skills (oral and written)

• Information management and reporting, networking and stakeholder engagement, negotiations and persuasion, planning and organizing and problem analysis.

• Attention to details.

go to method of application »

Job Summary

The Program Assistant, Food Security, and Livelihoods will work closely with the Program Manager.

The Food security assistant will be responsible for basic program implementation and reporting on programme activities to the program manager and sharing programme impact and lessons learned through analysis. The program assistant will monitor and manage various rules of law-related initiatives and coordinate, plan, and supervise the implementation of various awareness sessions, training sessions, litigation progress, collaborations with other CSOs/NGOs, etc. He or she will also provide a narrative of the results on a weekly and monthly basis to the Program Manager.

JOB DESCRIPTION

• Assist in liaising with various community stakeholders and mobilize them to ensure the full involvement of community leaders and community representatives and local government representatives in the overall implementation and improvement of project activities.  

• Participate in annual project reviews and planning workshops and assist the officer in preparing monthly, annual, and end-of-project narrative reports and other reports as required. 

• Support monitoring and evaluation of the effects and impact of the project. 

• Organize safe return and keeping of all equipment to the office after project implementation 

• Account for all equipment under his/her section 

• Alert the food Program Manager of issues raised by monitoring if the goals and objectives are achieved and non-financial grant requirements are being adhered to. 

• Coordinates and Supervises Community Mobilizers/Volunteers and/or Enumerators activities. 

• Report serious indiscipline to the project manager immediately 

• Facilitate Post distribution monitoring and impact visits to projects site for impact assessment and success stories reporting purposes 

• Proper documentation of activity reports          

• Provide regular and timely updates on progress and challenges to supervisors and other team members;

• Assist project teams with other activities, as requested by the immediate supervisor;

Perform any other related activities as assigned by the immediate supervisor.

Qualification and Experience

• University degree in Agriculture and other related fields

• Minimum of 2 years relevant working experience in the relevant field.  

• Excellent skills in monitoring the implementation of program activities.

• Managing resources and achieving results 

• Ability to write reports.  

• A proven record in managing teams.  

• Ability to work in partnership with local communities and other NGOs as appropriate. 

Personal Skills

Should possess good skills in;

• Strong sensitivity and respect for local cultures 

• Professional manner in dealing with community members and co-workers.  

• Strong listening skills combined with excellent interpersonal and conflict-resolution skills 

• Possess good interpersonal, communication, and organizational skills. 

• Ability to work to meet deadlines in multiple-tasking environments

• Excellent organization, planning, and analytical skills

• Good writing skills in English. 

• Ability to work in a challenging and demanding environment. 

• Ability to work as part of a team and coordinate with other implementing partners 

go to method of application »

Job Summary

The main aim is to assist Caritas Nigeria to develop policies, programmes and projects to achieve food security and to reduce hunger and malnutrition, to help develop the agricultural sectors and to use their environmental and natural resources in a sustainable manner.

JOB DESCRIPTION/ TECHNICAL TASK

• Ensure the effective implementation of program activities.

• Coordinate and provide technical support for successful implementation of the program

• Facilitate experimentation, participatory learning by doing and training on plants disease and insect pest management, integrated weed management, integrated soil fertility management, Farm economics and financial literacy, and other issues that come up for individual groups.

• Farmer Field Schools (FFS) establishment for participatory learning, training and experimentation

• Trainings facilitated on specific crop related issues through FFS

• Contribute in FFS extension materials development

• Prepared work plans with clear objectives, implementation schedules and milestones

• Prepared weekly, monthly reports of the project.

• Organize different types of trainings for communities.

• Contribute to FFS extension and training materials development

• Develop and organize crop based FFS and implement all FFS stages and components with regular field follow-up and interaction with participants;

• The FFS facilitator works directly with farmers, and helps them discover important concepts/ issues in crops farming through practical learning.

• Conduct awareness-raising meetings to introduce the FFS concept, identify the farmers and learning site/ sites;

• Report progress of the FFS and demonstrations plots activities to line Manager

• Other tasks as assigned by the line manager.

Qualification and Experience

• University degree in Agriculture or Diploma in Agricultural Technology or related field

• Minimum of 2years relevant work experience in the relevant filed.

• Excellent skills in monitoring implementation of program activities. 4. Managing resources and achieving results

• Ability to write reports.

• A proven record in managing team and have a good knowledge in the Establishment of demo-farm or a farmer field school Programme.

• Have a good knowledge in developing human capacity at a demo-farm or a farmer field school programme.

• Ability to work in partnership with local communities and other NGOs as appropriate.

• Support the establishment of farmer’s field school Programme in the community of implementation.

• Developing human capacity for farmer field school and defining the farmer field school learning content.

• Monitoring, evaluation and continuous learning

• Proper budgeting for farmer field school implementation.

• Employing indigenous knowledge of farmers for agricultural development and Building on the basic farmer field school learning cycle.

• Gender consideration in agricultural development.

• Seek for technical support from the CSA Specialist

• Regularly brief climate program leads on progress, promptly alert to emerging issues, foreseen problems and constraints or delays in the timely implementation of activities or any other factors that could affect the quality of the services and recommend and implement approved corrective measures.

• Provide weekly work plan and report to the program leads and ensure proper documentation of weekly activity reports

• Demonstrated attention to detail, ability to follow procedures, meet deadlines and work cooperatively.

• Have good practical initiative from ADPs or FAO and have farm field school experience with local communities

• Proven ability to solve problems independently without direct supervision.

• Good facilitation skills and ability to deliver induction briefing/training.

• Excellent interpersonal skills, the ability to communicate clearly and effectively at all levels, and to maintain this under pressure.