Job Offers at Infinion Technologies

JOB PURPOSE:

• Responsible for producing and driving analysis to answer complex business questions. You will build scalable insights and solutions, leverage data to identify service and process opportunities, measure impact, and collaborate with cross-functional stakeholders. You will also directly support INFINION’s business leaders to help us understand customer behavior across all our operations.

PRINCIPAL ACCOUNTABILITIES

• Provide thought leadership to key business stakeholders, translating data into actionable insights using appropriate analytical solutions.
• Support business performance in-depth searches to identify and seize opportunities for growth and efficiency, contributing to the strategic direction of the business.
• Understand business performance as well as answer product and business questions to drive product and marketing actions.
• Conduct repeatable and ad-hoc analyses to measure and interpret business trends and inform business partner decisions.
• Apply expertise in quantitative analysis and data visualization to see beyond the numbers and pull insights to help identify trends and opportunities to drive growth of our business, and measure impact.
• Interface with INFINION business leaders to gather and present data.
• Enable effective decision-making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.
• Analyze and solve business problems with a focus on understanding root causes and driving forward-looking opportunities.
• Designing new metrics and enhancing existing metrics to support the future state of business processes and ensure sustainability.
• Communicating complex analysis and insights to stakeholders and business leaders, both verbally and in writing.
• Partner with all business leaders to solve problems at scale.
• Uncover customer usage insights and drive those insights into actions with our team.
• Be a thought leader for data-informed initiatives and contribute overall to the team's direction.
• Conduct in-depth investigations leveraging large and complex data sets.
• Design, develop, and establish KPIs to provide strategic insights to drive growth and performance and any other tasks assigned.
• Communicate complex insights to stakeholders, both verbally and in writing.

REQUISITE QUALIFICATIONS AND EXPERIENCE

• Bachelor's degree in a numerate field (e.g., Economics, Statistics, Computer Science, Mathematics, Physics, Engineering), or equivalent practical experience.
• Minimum of 4 years of work experience in business analysis within the tech sector.
• Strong understanding of business decisions on various internal/ external stakeholders.

KEY COMPETENCE & BEHAVIOURAL EXPECTATIONS

• Self-starter, experience initiating and driving projects with minimal oversight and guidance.
• Passionate about data and Advanced experience with data reporting tools.
• Experience defining requirements and using data and metrics to draw business insights.
• Ability to synthesize data into useful formats and bring actionable insights through effective communication.
• Ability to handle multiple projects simultaneously and to tight timelines in a high-paced and dynamic environment.
• Proven problem-solving and project management skills.
• Communication experience in articulating issues to both technical and non-technical audiences.
• Ability to deal with ambiguity and competing objectives in a fast-paced environment.
• Demonstrated experience in preparing and executing presentations of technical and business-level data.

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About the Role

• As a Product Specialist, you will be responsible for understanding our products in depth, staying updated on industry trends, and providing valuable insights to support our sales and marketing efforts. Your role will involve working closely with cross-functional teams, conducting market research, and providing product demonstrations to clients. The ideal candidate will have a strong technical aptitude, a passion for technology, a keen eye for detail, excellent communication skills, a passion for delivering exceptional customer experiences, and working in a fast-paced and collaborative environment.

Key Responsibilities

• Develop a deep understanding of our business and product offerings.
• Stay updated with technology industry trends, the competitive landscape, and customer needs.
• Collaborate with the design and engineering teams to scope product offerings and analyze customer feedback and insights for product enhancements and new features.
• Conduct market research to identify and understand customer requirements, market trends, and potential product opportunities.
• Collaborate with the brand and communications team to create product sales and marketing materials, including product presentations, brochures, and technical documentation.
• Development and ownership of product plans.
• Facilitate product demos and presentations to prospective clients, effectively showcasing the value and benefits of our products.
• Facilitate product training for internal teams like sales, customer support, and other stakeholders as needed.
• Making helpful product recommendations and suggestions to increase revenue.
• Collaborate with the sales team to understand customer needs, address inquiries, and provide technical expertise during the sales process.
• Collaborate with the marketing team to develop and execute product launch/go-to-market strategies, including coordinating product releases and marketing campaigns.
• Gather and analyze customer feedback to identify areas for improvement and recommend solutions to enhance the product experience.
• Maintain up-to-date product knowledge and certifications, attending training sessions and industry events as required.

Required Skills and Qualifications

• Educational Background: Bachelor's degree in a related field, such as marketing or business, or a technical field, like engineering or computer science.
• Experience: Proven 3 years of experience in a similar role, preferably in the technology or software industry.
• Leadership skills: Strong leadership and ownership qualities.
• Technical Skills: Strong technical aptitude and ability to quickly grasp complex product concepts.
• Problem-solving: Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven and market-driven decisions.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
• Customer Service: Strong customer service orientation, with a focus on delivering high-quality support and training to end-users.
• Organizational Skills: Ability to manage multiple tasks and projects, prioritize effectively, and meet deadlines.
• Team Collaboration: Ability to collaborate with cross-functional teams and build relationships at all levels of the organization.

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About the Role

• As a Finance manager, you will be responsible for managing a range of transactional and advisory work within the finance department, inclusive of but not limited to issues related to funds management, account payables and account receivables, and treasury functions, to support the implementation of INFINIONs financial strategies and projects.

Key Responsibilities

• Collaboration: Working with the CEO, to develop the financial strategy for INFINION derived from the corporate strategy.
• Assist in the coordination and communication with external auditors as needed.
• Working with the business across all business teams.
• Advice: Provide advisory services to the Company's management and Board on cash and funds management, based on current market realities and trends.
• Oversee and deliver recommendations to Board and Board committees regarding financial, audit matters, investments, and strategic initiatives and direction.
• Plan: Plan, implement, and manage investment strategies.
• Manage aspects of risk through accounting, audit, planning, and treasury functions.
• Prepare: Coordinate and direct the preparation of the budget and financial forecasts and report variances.
• Prepare the corporate cash flow and funds management matters for the business.
• Prepare financial and business-related analyses and research in such areas as financial and expense performance, rate of return, depreciation, working capital, and investments
• Develop a template for budget preparation. Plan and oversee consolidated budgets and long-range plans.
• Report: Provide reports on a periodic and ad hoc basis on funds, liquidity, etc, to ensure management has the required information to make qualitative financial decisions.
• Perform revenue analysis, calculations, and reporting monthly. Develop new strategies to improve the accuracy and timeliness of revenue management.
• Monitor: Determine monthly revenue forecast and identify revenue opportunities.
• Manage financial risks, including but not limited to those bordering its foreign exchange positions.
• Compliance: Statutory deductions computation and remittances such as WHT, VAT, PENSION, TAX, NHF, NSITF, GLI and CIT.
• Develop revenue recognition policies and revenue generation standards.
• Develop internal finance controls based on industry best practices.
• Define appropriate capital structures for business arrangements while keeping in mind the company's corporate objectives, needs, risk management, taxation, accounting, and legal/ policy requirements.
• Measuring and tracking INFNIONs financial KPIs and outcomes against standards, while planning and taking corrective actions where required

Required Skills and Qualifications

• Educational Background: Bachelor's degree in finance, Accounting, Economics, Business Administration, or a related field. An MBA will be an added advantage.
• Experience: Minimum 5 years cognate experience in Investment, Accounting/ Treasury functions, or a related financial market. Experience in the technology industry is key. Experience in the preparation of financial schedules and SEC filings. Experience in building complex financial models to evaluate various financial plans.
• Must be a Qualified Finance with prior experience in a tech firm.
• Knowledge and experience in all facets of revenue assurance.

KEY COMPETENCE & BEHAVIOURAL EXPECTATIONS

• Communication skills: Excellent interpersonal, communication (written and verbal) and presentation skills.
• Tech Savvy: Strong numerical and IT skills.
• Finance Management Expertise: Knowledge of investment portfolio strategy, banking, and financial instruments. Financial analysis, budgeting, Advanced spreadsheet, and modelling skills.
• Attention to Details: Meticulous attention to detail and accuracy.
• Relationship management: People management with strong leadership skills and negotiation skills.
• Problem-solving skills: Excellent problem-solving and critical-thinking skills.
• Adaptability: Able to work in a fast-paced environment.