Job Offers at AAVA Brands

Job Description  

• Coordinate with service engineers to resolve issues.
• Maintain customer service records and feedback.
• Ensure timely resolution of customer escalations.
• Panasonic Brand Coordination for part indent and other activity.
• Monitoring and ensuring adherence to TAT (Turnaround Time).

Experience

• 2-5 years

go to method of application »

Job Description  

• Conduct training sessions for service engineers.
• Develop technical training modules and materials.
• Handle escalated technical cases and provide expert solutions.
• Ensure skill enhancement of the engineering team.

Experience

• 2-5 years

go to method of application »

Job Description  

• Coordinate with all branches for smooth operations.
• Manage escalations and follow up on pending cases.
• Ensure seamless communication between branches and headquarters.
• Support administrative and operational tasks.

Experience

• 2-5 years

go to method of application »

Job Description  

• Manage spare parts inventory for all brands.
• Track and analyze parts usage trends.
• Ensure timely ordering and availability of parts.
• Coordinate with vendors and suppliers for procurement

Experience

• 2-5 years

go to method of application »

Job Description

• Responsible for introducing new and reliable transporter to the company.
• Ensure availability and allocation of vehicles and trucks for local and upcountry dispatchment.
• Monitor loading at various warehouses.
• Help in fast tracking of way billing of loaded vehicles.
• Ensure documentation and raising of payment vouchers.
• Responsible for negotiation and re-negotiation of the price of local transporter.
• Make route planning for Lagos Mainland and Island.
• Prepare incentive program for vehicle and truck drivers.
• Ensure driver availability for our own FMCL trucks.
• Ensure higher TAT (Truck Turnaround Time).
• Maintain transport agreement and follow-up with DC Manager for renewal.
• Verify all transport documents during transport registration process.
• Coordinate with vehicle and truck tracking system team.
• Coordinate on vehicle requirement for LRDC and CDC team.
• Monitor in-transit truck on daily basis and report to DC Manager incase if any abnormality or missing truck during transit.
• Deploy available vehicles and trucks for local pickup from the respective principal locations.
• Create reports for management on logistics status.

Experience

• 2-5 years