Job at Palmplay

Experience Level: Experienced

Job Description

• POS installation, maintenance, Troubleshoot, diagnose, and repair of hardware and software.
• Document, prioritize and follow up on all support tickets.
• Maintain working relationships with Clients and Partners.
• Propose and evaluate technical solutions and alternatives.
• Manage all on site installation, repair, maintenance, and test tasks.
• Diagnose errors or technical problems and determine proper solutions.

Job Requirements

• Minimum of B.Sc. qualification
• Minimum of 3 years’ experience in similar role.
• Outstanding communication and interpersonal abilities.
• An analytical mindset with excellent organizational skills.
• A positive customer service awareness
• Ability to support POS software, hardware development cycle to include requirement-based analysis.
• Ability to build and manage a team that is positive and willing to make efforts to achieve customer service goals.
• Experienced in repairs of android POS.

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Level: Mid Level

Job Description

• Collect all material information (Gift Survey) on what the customers like and want.
• Generate the report and the price of items.
• To collaborate with the marketing department, and be able to create a simple design of fliers and posters for advertisement.
• Follow up with the supplier; monitor the progress of the materials, and push for timely delivery.
• Work with the procurement manager for Contract Payment applications and approval.
• Receive the items, count, and relate with the Logistics/Warehouse Manager on how to keep the items safe.
• Talk to Cities Manager and collate files and generate reports on the amount of POS/Material they need. Follow every city on how the items are dispatched and coin policies gifts are shared.
• Must be able to supervise and generate reports to the Line Manager. Generate a weekly report of stock and tell if there is a need to buy more.

Qualification

• Graduate of Business Administration or a related field.

Required Qualities:

• Experienced, Careful, Honest and good management ability.
• Must be able to push and monitor procurement delivery on time.
• Must be able to monitor gifts dispatched and collate the report.
• Must be good at using MS Excel to create an generate reports.