Fresh Jobs at Moniepoint Inc. (Formerly TeamApt Inc.)

About The Role

• We are seeking a proactive and technically skilled IT Support Officer with 1–2 years of hands-on experience to join our IT team. The ideal candidate will be responsible for providing first-level support to end-users, maintaining IT systems, and ensuring seamless day-to-day operations across the organization’s technology infrastructure

Principal Duties And Responsibilities

• Provide first-line support for hardware, software, and network issues.
• Set up and configure user devices, printers, and other IT devices.
• Install, configure, and maintain software applications and operating systems.
• Respond to service desk tickets, ensuring prompt and accurate resolution of issues.
• Troubleshoot, debug and upgrade existing software and hardware
• Maintain and manage inventory of IT equipment, including laptops, routers, andperipherals.
• Provide basic network troubleshooting, including connectivity issues, Wi-Fi support, andIP configuration.
• Collaborate with other departments to support and implement IT-related projects andupgrades.
• Document troubleshooting steps, solutions, and IT procedures for future reference.
• Assist in the maintenance and updating of internal IT documentation and user guides.
• Work with vendors or escalate unresolved issues to higher-level support or external providers as needed.
• Escalate complex issues.

To succeed in this role, you need to have

• 1-2 years of experience in IT support, helpdesk, or technical support role.
• Basic understanding of Windows and/or macOS environments, Microsoft Office Suite, and standard IT hardware.
• Familiarity with Active Directory, remote support tools, and basic networking concepts.
• Excellent problem-solving skills and the ability to prioritize and manage multiple tasks.
• Strong interpersonal and communication skills with a customer-focused attitude.
• Ability to work independently and as part of a team.
• Higher Diploma or Bachelor's degree in Information Technology, Computer Science, or related field.
• Experience with IT ticketing systems (e.g., Jira, Zendesk, ServiceNow).

go to method of application »

About The Role

• As Mobile Architect, you’ll play a critical role in shaping the architecture and design of our mobile applications. You will lead the technical vision for our mobile platforms, ensuring scalability, performance, and reliability across iOS and Android devices. Additionally, you will participate in product planning, providing technical expertise and insights to drive innovation and achieve business goals. The ideal candidate is a seasoned professional with proven experience in mobile development, architecture and system design.This position offers an exciting opportunity to lead transformative mobile initiatives and contribute to the success of our products in a dynamic and collaborative environment.

What You Will Do

• Translate product requirements into architectural documents and diagrams
• Maintain architectural documents and ensure they are always updated to reflect the current state of the application.
• Make architectural decisions with respect to any feature that’s to be added to an application
• Ensure that the architectural direction of an application is in line with the strategic direction of the product.
• Perform code reviews and ensures efficient code engineering
• Ensure applications are implemented using software engineering best practices
• Be responsible for the stability and reliability of products under your purview
• Create and enforce processes that improve developer efficiency and productivity
• Participate in the screening of engineers for hire
• Provide mentorship to young engineers.

To succeed in this role, we think you should have:

• At least 5 years proven experience in system design, architect, and development
• Experience with native mobile development using Flutter/Dart, Android/Java and iOS/Swift
• Experience in software development and coding in Java Programming Language
• Understanding of software quality assurance principles
• A technical mindset with great attention to detail
• High quality organizational and leadership skills
• Outstanding communication and presentation abilities

What We Can Offer You

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance,annual bonus, plus other benefits.

go to method of application »

About The Role

• We are seeking a proactive and technically skilled IT Support Officer with 1–2 years of hands-on experience to join our IT team. The ideal candidate will be responsible for providing first-level support to end-users, maintaining IT systems, and ensuring seamless day-to-day operations across the organization’s technology infrastructure

Principal Duties And Responsibilities

• Provide first-line support for hardware, software, and network issues.
• Set up and configure user devices, printers, and other IT devices.
• Install, configure, and maintain software applications and operating systems.
• Respond to service desk tickets, ensuring prompt and accurate resolution of issues.
• Troubleshoot, debug and upgrade existing software and hardware
• Maintain and manage inventory of IT equipment, including laptops, routers, andperipherals.
• Provide basic network troubleshooting, including connectivity issues, Wi-Fi support, andIP configuration.
• Collaborate with other departments to support and implement IT-related projects andupgrades.
• Document troubleshooting steps, solutions, and IT procedures for future reference.
• Assist in the maintenance and updating of internal IT documentation and user guides.
• Work with vendors or escalate unresolved issues to higher-level support or external providers as needed.
• Escalate complex issues.

To succeed in this role, you need to have

• 1-2 years of experience in IT support, helpdesk, or technical support role.
• Basic understanding of Windows and/or macOS environments, Microsoft Office Suite, and standard IT hardware.
• Familiarity with Active Directory, remote support tools, and basic networking concepts.
• Excellent problem-solving skills and the ability to prioritize and manage multiple tasks.
• Strong interpersonal and communication skills with a customer-focused attitude.
• Ability to work independently and as part of a team.
• Higher Diploma or Bachelor's degree in Information Technology, Computer Science, or related field.
• Experience with IT ticketing systems (e.g., Jira, Zendesk, ServiceNow).