Jobs at Mar and Mor Integarted Services

Job Summary

• We are seeking a proactive and detail-oriented IT Support Officer to join our team in Abuja, Nigeria.
• The ideal candidate will provide technical support and ensure the smooth operation of IT systems and infrastructure.
• This role involves hands-on support with Microsoft 365, Power Apps / Automate, network management, and system administration.

Key Responsibilities

• Provide first-line support for hardware, software, and network issues.
• Troubleshoot and resolve IT-related problems in a timely manner.
• Install, configure, and maintain IT systems and devices.
• Manage user accounts, permissions, and licenses on Microsoft 365.
• Ensure efficient use of applications such as Teams, SharePoint, and OneDrive.
• Develop, maintain, and troubleshoot solutions using Power Apps and Power Automate.
• Support process automation and workflow optimization.
• Monitor and maintain network infrastructure, including routers, switches, and firewalls.
• Diagnose and resolve network performance issues.
• Ensure the security and reliability of servers and workstations.
• Manage backups, updates, and system upgrades.
• Implement cybersecurity measures and best practices.
• Maintain accurate records of IT assets, incidents, and resolutions.
• Provide regular reports on system performance and issues.
• Work closely with other departments to understand IT needs.
• Provide training and guidance to end-users on IT systems and tools.

Requirements
Educational Qualification:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Network+, ITIL) are a plus.

Experience:

• Minimum of 2 years of experience in IT support or a related role.
• Hands - on experience with Microsoft 365, Power Apps / Automate, and networking.

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Description

• We are seeking an experienced ELV Engineer with proven expertise in the design, installation, testing, commissioning, and maintenance of Extra Low Voltage (ELV) systems.
• The ideal candidate will have hands-on experience across multiple ELV services including CCTV, access control, fire suppression, fire detection and alarm systems, Building Management Systems (BMS), and other related technologies.

Key Responsibilities

• Design, implement, and maintain ELV systems including: CCTV surveillance, Access control, Fire detection and suppression, BMS, and other ELV services.
• Perform site surveys, prepare technical documentation, and support system design and integration.
• Supervise installation, configuration, and commissioning of ELV systems in compliance with project specifications and industry standards.
• Conduct troubleshooting, testing, and preventive maintenance of ELV systems.
• Collaborate with contractors, consultants, and project teams to ensure timely project delivery.
• Ensure compliance with health and safety regulations, codes, and standards.
• Provide technical support, training, and guidance to junior engineers/technicians.
• Maintain accurate project documentation, reports, and as-built drawings.

Requirements

• Bachelor’s Degree / Diploma in Electrical, Electronics, Communications, or related fields.
• Minimum of 3 years’ experience working as an ELV Engineer or in a similar role.
• Strong hands-on knowledge of ELV systems including CCTV, access control, fire detection & suppression, and BMS.
• Familiarity with relevant international standards (NFPA, BS, EN, etc.) and local authority regulations.
• Proficient in reading and interpreting technical drawings and schematics.
• Good understanding of networking protocols (IP addressing, TCP/IP) for integrated ELV solutions.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and coordination abilities.
• Ability to work independently and within a team under tight deadlines.