Latest Jobs at Save The Children

Job ID: 230000M7

Child Safeguarding

• Level 3:  the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

Role Purpose

• To provide IT support services to the Maiduguri field office staff and visiting staff from other field/country office(s), regularly reporting relevant activities to the BAY area IT coordinator.
• S/he will ensure timely resolution of all IT related issues in the Maiduguri office, escalating issues that s/he is not able to resolve to the IT coordinator.
• S/he will provide all needed IT services to and act as a part of the SCI Nigeria IT team during an operation request.

Scope of Role:

• Reports to: IT Coordinator, BAY States
• Staff directly reporting to this post: None
• Number of Staff supported: 150 
• Budget responsibility: None

Key Areas of Accountability
The Information Technology Support officer shall be accountable on the following key areas in Maiduguri field office of Save the Children International program in Nigeria:

Network Management:

• Setup Office IT infrastructure, with support from the IT coordinator
• Manage network in Maiduguri field offices
• Troubleshooting, ensuring an effective network connection and maintaining the entire local area network installed at the Maiduguri field office
• Install, troubleshooting and maintain networked devices e.g., printers, scanners, etc.
• Maintain record of the local network, VPN connection and the wide area network installed and terminated in Maiduguri field office
• In consultation with the IT Coordinator, ensure that staff visiting from other field offices/country offices, ERPs and consultants have the necessary IT assistance to enable them carry out their official assignments during their stay

Hardware Support:

• Configure and install systems and set up new users.
• Carry out routine preventive maintenance/checks and troubleshoot problems with assigned field offices.  Ensure all IT hardware equipment and computer accessories/peripherals are maintained effectively
• Ensure all IT issues in Maiduguri field office are resolved in a timely manner. 
• Perform IT hardware inventory update as necessary

Telecommunications Management:

• Ensure the Maiduguri field office has a functioning voice network (IP PBX). All devices are functioning and the service is cost effective.
• Troubleshooting technical problems with mobile subscriptions and IP Phone.
• Ensure radio and satellite equipment is operational.
• Ensure satellite phones are working and SIM cards are activated at all times

Asset Management:
In collaboration with the assets team and the IT coordinator:

• Ensure good asset management at the Maiduguri field office through maintenance of an accurate and up to date asset register and inventory tracking system, in close collaboration with the Logistics and Administrative support teams
• Responsible to make sure that all assets (IT and office equipment) are correctly used
• Oversee the issuance and return of assets to/from staff and record all asset movements and disposals of IT equipment

Incident Management:

• Providing first level support to Maiduguri field office
• Communicating any service disruptions to users, opportunities and other relevant policies 
• Carry out any other tasks required by the IT coordinator

Security and Backup:

• Keep the network and all computer systems safe, secure, and virus-free.
• Report any alleged or suspected misuse of IT systems/equipment, lapses of security and major violations of organizational standards to the IT coordinator  
• Ensure proper backup of all staff information, files, and folders

Power Backup:

• Monitor installation of independent power backup system (solar), for communications equipment in Maiduguri field office
• Supervise regular maintenance of independent power backup system (solar), for communications equipment in Maiduguri field office

Working Contacts:

• Internal: SCI Staff in Maiduguri Country Office and other SCI field office, Nigeria IT team 
• External: IT hardware/software Contractors, ISPs.

Skills & Experience
Essential:

• Level of Education - Degree in Computer Science, Computer Engineering or related disciplines - IT certifications included.
• At least 2 years working in a similar position.
• Proven knowledge of hardware maintenance and ability to solve simple hardware problems; this includes set-up and management of network devices e.g. printers, scanners, etc. 
• Solid experience in maintaining, trouble-shooting and administering a Microsoft Windows-based (local area) network
• Solid background maintaining, trouble-shooting and administering a Microsoft Windows server 2008.
• Knowledge of Microsoft Windows operating systems, including Windows 7, Windows 10, and Window 11, and Microsoft Office applications (Word, Excel, PowerPoint, etc.)
• Excellent organisational skills, including the ability to manage several tasks simultaneously; have strong interpersonal and networking skills and the ability to work with a diverse range of people.
• Communication & Interpersonal Skill Level - Excellent.
• Language Requirements - English - Excellent.
• Level of IT Expertise Required - Good.

Skills and Behaviours (Our Values in Practice)
Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
• Widely shares their personal vision for Save the Children, engages and motivates others
• Future orientated, thinks strategically

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, members and external partners and supporters
• Values diversity, sees it as a source of competitive strength

go to method of application »

Job ID: 230000T7
Location: Abuja
Employee Status: Permanent
Contract Length: Fixed Term
Team/Programme: Nigeria Country Office
Grade: 6

Child Safeguarding

• Level 3:  the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

Role Purpose

• The driver is responsible for the safe driving of Save the Children International vehicle, staff and Assets.
• The Driver will ensure cleaning, proper maintenance of vehicles in compliance with the Driver’s handbook and safe driving standards, ensuring the vehicle is fueled in time for trips and the proper management of the fuel supply for that vehicle.
• The driver should do so in accordance with SCI policies and procedures.
• Also the driver is expected to drive in emergency as the need be

Scope of Role:

• Reports to: Fleet Assistant
• Staff reporting to this post: None.

Responsibilities

• Safely drive SCI Staff and assets as at when requested.
• Map out driving routes ahead of time to determine the most expedient trip.
• Pick up clients from the place and at the time they’ve requested.
• Assist SCI Staff with loading and unloading their luggage.
• Listen to traffic and weather reports to stay up-to-date on road conditions.
• Adjust the route to avoid heavy traffic or road constructions, as needed.
• Answer clients’ questions about the area and local places of interest.
• Ensure the car seats are clean and comfortable for all riders.
• Schedule regular car service appointments and report any issues.
• Book car wash and detailing services to maintain interior and exterior cleanliness of the car.
• Arrive at destinations on schedule.
• Interact with SCI Staff professionally at all times.
• Ensure that the vehicle is always fueled and ready for use.
• Keep mileage records and repair records up-to-date.
• Promptly informing the fleet focal person of any tickets issued against SCI vehicle during work hours.
• Providing accurate time records of SCI vehicle’s coming and goings.
• Report any accidents, injuries, and vehicle damage to management.

Key Areas of Accountability
Documentation:

• Maintain the vehicle log and fuel consumption documentation
• Keep the Vehicle Documents Folder up-to-date:
• Support the Fleet Assistant with the Vehicle Usage report, including trip use, mileage and fuel consumption.
• Maintain a valid driver license, registration and valid permits all the time

Control of Vehicles:

• Ensure that Line Managers authorize all vehicle journeys in advance.
• Ensure that all vehicle journeys are to be recorded in the log book at the start and completion of the journey
• Ensure that the keys and vehicle documents are kept in a secure place when the vehicle is not in use.
• Ensure that s/he wears the vehicle safety belt and all passengers wear seat belts before driving the vehicle.

On the road:

• Ensure that the line manager is immediately informed of any accidents, the Accident report is filled immediately and the accident reported to the police as soon as possible.
• Ensures safety of passengers at all times
• Safe transport of all staff, equipment, and materials
• Save the Children has a no passenger policy – this relates to all non-agency personnel and is for reasons of safety, the continuance and equity of the programme.
• Save the Children may give lifts to agency and Governmental staff on occasion for the benefit of the programme - see passenger policy for details.
• SCI reserves the right to refuse entry to a vehicle any staff member without identification documents or who cannot be identified by SCI staff.
• In the event of a medical emergency lifts may be given on prior approval of the programme manager – see passenger policy for details.

Vehicle Checks:

• Check the vehicle prior to its use in the morning and after use
• Check the vehicle before departing from work.
• Check, on taking over a vehicle, that the items listed on the Vehicle Check List and the items listed in the Vehicle Tools and Materials Inventory are present and in full functioning order.

Vehicle Defects:

• A driver is to check for vehicle defects and damage to the vehicle and ensure that he reports them to his line manager. After consulting a mechanic, the line manager will make the decision as to whether the vehicle should be taken off the road for repair.
• Report and supervise all maintenance and repair needs of assign vehicle.

Cleanliness & Visibility:

• The driver is responsible for ensuring that his vehicle is kept clean on the outside and inside at all times. The driver is also to keep the vehicle tidy and ensure that all rubbish is removed from the vehicle after a journey.
• Driver is to ensure SCI visibility protocols are adhered to at all times.

Other:

• Follow and abide by the traffic rules, SCI regulations, driver safety manual and any other instructions given by the Line Manager
• Maintain all vehicle’s safety equipment, as per vehicle safety kit, in liaison with the logistics officer – including first aid kit, communication equipment, tow rope and fire extinguisher
• Work after duty hours or holidays as and when required and with prior notice from line manager.
• Perform any other relevant and appropriate requested by the Line Manager

Qualifications
Education:

• Candidate must have at least a Secondary School Certificate.
• Trade Test Certificate desirable.
• Must have qualified Secondary School Certificate Examination.

Skills & Experience:
Administrative & General Skills:

Essential Criteria:

• Minimum of 2 years working experience working as a driver with reputable organizations (INGOs, Corporate, Government).
• Possession of valid driver’s license.
• Experience as a mechanic or auto-electrician highly desirable.
• Excellent verbal communication and listening skills.
• Experience working in in a relatively insecure location.
• Able to communicate with English and other Nigerian languages.
• Computer literate (Word, Excel, Powerpoint at basic level, etc.)

Skills and Behaviours (Our Values in Practice)
Accountability:

• Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values.
• Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same.
• Widely shares their personal vision for Save the Children, engages and motivates others.
• Future orientated, thinks strategically and on a global scale.

Collaboration:

• Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters.
• Values diversity, sees it as a source of competitive strength.
• Approachable, good listener, easy to talk to.

Creativity:

• Develops and encourages new and innovative solutions.
• Willing to take disciplined risks.

Integrity:

• Honest, encourages openness and transparency; demonstrates highest levels of integrity.