Indoor Sales Executive at Tenaui Africa Limited

Location: Garki, Abuja (FCT)

Job Description

• We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries.

Job Functions / Responsibilities

• Communicating with customers, making outbound calls to potential customers, and following up on leads.
• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• Developing in-depth knowledge of product features and benefits.
• Understanding customers' needs and identifying sales opportunities.
• Answering potential customers' questions and sending additional information per email.
• Keeping up with product and service information and updates.
• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Conduct market research to identify selling possibilities and evaluate customer needs.
• Actively seek out new sales opportunities through cold calling, networking and social media
• Set up meetings with potential clients and listen to their wishes and concerns
• Ensure the availability of stock for sales and demonstrations
• Negotiate/close deals and handle complaints or objections
• Closing sales and achieving sales targets

Requirements / Qualifications

• Bachelor's Degree / HND in Business Administration or Management, Marketing, or related field is preferred.
• Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
• Proven sales experience.
• Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills
• Excellent phone and cold calling skills.
• Strong listening and sales skills.
• Ability to achieve targets.
• Ability to multi-task, prioritize, and manage time effectively

Salary
N70,000 - N80,000 / month