Jobs at Moniepoint Inc.

Job Purpose

• The Hardware Engineer ensures that our physical touchpoints—our POS terminals—are reliable, innovative, and always ready to serve our users. You’ll be responsible for the full hardware lifecycle, from designing circuit boards to empowering our repair technicians with the mastery they need to keep our fleet running. 
• You are the link between complex electronics and the everyday business owners who depend on them.

Key Responsibilities

• Design & Innovation: Create electronic hardware circuits and PCB layouts that meet our high standards for performance and reliability.
• Product Mastery: Maintain and update the technical "source of truth" for our designs, including parts lists and bills of materials.
• Empower Others: Develop training and procedures that help our repair technicians work with precision and speed.
• Continuous Improvement: Create and update repair manuals that make complex fixes feel simple.
• Rigorous Testing: Conduct hands-on testing of products and tools, identifying design gaps and recommending modifications to make our hardware even better.
• Strategic Research: Analyse hardware specifications and market trends to determine the feasibility of new designs or modifications.
• Documentation: Keep detailed, accurate records of repair processes and results to help us learn from every issue identified.
• Collaborate: Work closely with technicians and other engineers to ensure our hardware strategy is aligned across the team.

What success looks like

• Reliability: Our hardware designs are stable, and POS terminals have high uptime in the field.
• Competency: Repair technicians feel equipped and confident thanks to your training and manuals.
• Efficiency: The time taken to diagnose and repair hardware issues decreases through better documentation and processes.
• Innovation: Your research leads to hardware modifications that directly benefit our business users.

Qualifications

• A Degree in Electrical/Electronics Engineering or a related field (or equivalent practical experience).
• 3-5 years experience as a hardware/electronics engineer
• Experience in terminal or electronics repair is a strong advantage.
• Strong analytical skills—you enjoy connecting the dots and solving puzzles.
• Proficiency in Microsoft Office applications for documentation and tracking.
• Excellent attention to detail; you take pride in accuracy and keeping things tidy.
• A proactive, solution-oriented approach—you don't wait for instructions to make things better.

About you:

• You're a Problem Solver: You enjoy the "how" and "why" behind hardware and love making things work.
• You're a Teacher: You enjoy sharing your knowledge and helping technicians grow their skills.
• You're Driven by Mastery: You don't settle for "good enough" and are always looking for ways to improve quality and efficiency.
• You're Human: You communicate clearly and treat your teammates with respect, regardless of their role.

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About the Role

• The Head of Recovery is a strategic leadership role responsible for architecting and executing Moniepoint’s debt recovery framework.
• As a qualified legal professional, you will ensure minimal credit losses by optimizing the recovery unit’s efficiency through a blend of rigorous legal strategy and operational excellence.
• In this capacity, you will develop and implement comprehensive recovery strategies, design the organizational structure of the recovery unit, and recruit high-caliber talent.
• Your deep legal expertise in debt litigation and asset recovery will be vital in navigating complex delinquency cases.
• You will leverage a data-driven approach to evaluate the efficacy of recovery tactics and personnel performance.

What you’ll get to do

• Develop and execute recovery strategies to reduce non-performing loans and bad debt provisions.
• Act as the primary legal strategist for the recovery department, ensuring all actions comply with financial regulations and debt collection laws.
• Manage high-level engagements with external stakeholders, including law enforcement agencies, regulatory bodies, and external counsel, to expedite the resolution of non-performing loans (NPLs).
• Design the recovery organisation and supervise the hiring process for recovery talent
• Optimise the effectiveness of the recovery team by setting clear objectives and key performance indicators (KPIs).
• Continuously provide training to the recovery network in alignment with established recovery strategies and industry best practices.
• Report on recovery performance and provide insights to senior management.
• Collaborate with internal departments such as credit, legal, risk, and finance to align recovery efforts.

Qualifications

• Bachelor’s degree in Law (LLB)
• Minimum 7 years of experience in debt recovery/litigation in Nigeria
• Strong knowledge of debt recovery laws, banking regulations, and court procedures in Nigeria.
• At least 7 years of experience in credit recovery
• Strong network of legal and law enforcement contacts across the country
• Proven experience in leading a recovery team and managing high-value non-performing loans
• Proven experience in handling recovery in each of the 6 geo-political zones in Nigeria
• Excellent negotiation, problem-solving, and decision-making skills.
• Strong analytical skills and ability to interpret financial data

Relevant Skills:

• Loan Recovery
• Credit risk management
• Data analytics and statistics 
• Negotiation and Conflict Resolution
• People Management
• Performance Management
• Training and People Development.