Job Openings at Jumia Nigeria

Department: Marketing

Job Objective

• As Growht Hacker, you will be responsible for driving the Growth activities for CRM function in the country.
• Central growth engine choses what to communicate and who to communicate but Growth Hacker is the gatekeeper of finding exhaustive different creative logics that will interest the entire user base.
• The objective is to increase the engagement of the user base and give the right proposition for our customers to keep the Jumia APP and generate high CLV.

Key Responsibilities
As a Local Growth Hacker for Jumia, you should handle these responsibilities:
Daily Task Management:

• Drive experimentation on different communication and segmentation to drive the most relevant content for each user by using data mining and SQL
• Run experiment analytics to get the performance and identify similar users to scale up for the entire user base
• Own local logics / experiments library, conduct recurrent checks and analysis and suggest improvement ideas.
• Drive channel performance through data analysis and content testing in order to improve engagement (visit%) and conversions (orders%) by segment and prevent users from opt-out and uninstall.

Projects Management:
Work on new projects with Central Growth Team to:

• Optimize and improve CRM channels’ performance
• Automate the execution part
• Include more logics to have better segmentation and more personalization on our communications
• Drive transition of these projects

Tier 1/2 Event Management:

• Own the planning and execution
• Follow up to make sure all ETAs are respected and that all is clear to everyone
• Review communication plan
• Drive daily performance during the event to assess the situation and elaborate action plan to correct the performance if needed

Skills Required:

• Bachelor's Degree in Computer Science, Analytics or Engineering
• Growth hacking mindset
• Proficiency in English and Ms Office (especially Excel)
• Intermediate knowledge of data querying (SQL)
• Self motivated and able to work with cross functional teams

Nice to Have:

• Proficiency in SQL
• Intermediate knowledge of HTML
• CRM experience or a relevant marketing experience driving communication channels

We offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

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Department: Marketing - Advertising

Job Objective

• As Head of Sponsored Products at Jumia, you will be at the core of our monetization strategy. Your main challenge will be to build the most relevant marketplace in Nigeria, powered by the largest number of engaged sellers, the widest choice of products and the best prices.
• You will shape the way we manage and animate thousands of sellers; Using all levers to grow their business while improving their operational excellence and protecting the CXP.

Responsibilties

• Manage the commercial vendor call centre
• Lead the execution of our marketplace monetization strategy.
• Implement strategies to increase the category fill rate
• Monitor CIR & spend to optimize overall efficiency of the service.
• Grow the adoption of VAS across our managed accounts 

Qualification & Experience

• Top Universities
• A previous experience of at least 4 years in management consulting, e-commerce, venture capital
• Company creation or category management (retail) would be appreciated. 
• Proficiency in MS Office and Excel
• Ability to analyze large data sets to make strategic decision 

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• The opportunity to become part of a highly professional and dynamic team working around the world
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

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Department: Compliance

Objective

• As a Compliance Analyst (FinCrime  Analyst), you will be working under the leadership of the Jumia Group Head of Sanctions to help protect the company from being involved with individuals or entities associated with financial crime.

Key Responsibilities

• Conduct reviews of sanctions watchlist alerts generated by the automated transaction filtering and client screening systems, manual reports or internal referrals. Document investigation steps performed and document the rationale for decisions; 
• Liaise with relevant teams  to refine automated sanctions screening risk methodology, reduce false positive, mitigate sanctions risks and improve customer experience; 
• Follow operational procedures on sanctions alert handling, including document the decision rationale;
• Escalate potential sanctions issues or suspicious activity to the Head of Sanctions; 
• Review and investigate PEP screening alerts utilizing the client screening system, internal Customer Due Diligence systems and third party sources; 
• Assist the Compliance Management with ad hoc projects; 
• Identify and analyze alerts generated by the screening system in order to identify politically related individuals, entities involved in financial crime, as well as sanctioned or terrorism-related entities. 

Required Skills and Qualifications

• Fluency in English
• Knowledge of AML, Counter terrorist financing or Sanctions issues.
• Experience working with diverse and geographically distributed teams.
• Working experience of minimum 2 years preferred.
• Strong planning, organizational and management skills, and the ability to meet deadlines.
• Ability to perform with a high level of discretion, professionalism and integrity.
• The ideal candidate will be organized, pay attention to detail, and be a good troubleshooter/problem solver who works well under pressure and thrives in a start up environment.
• Strong academic credentials.

We Offer

• A unique experience in an entrepreneurial, yet structured environment.
• A unique opportunity of having strong impact in building the African ecommerce sector.
• The opportunity to become part of a highly professional and dynamic team.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

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Position Type: Fixed Term - 12 months Contract (Fixed and Variable compensation)

Job Description

• Following our mission to grow and expand our logistics services to external clients, we are looking for talented individuals with an entrepreneurial mindset to join our team of sales consultants on a fixed-term commission basis.
• As an Account manager, your key responsibility would be sourcing, converting, and growing potential customers for Jumia Services.
• You will develop deep market knowledge of our industry, competitors, and customers, and leverage our value proposition to position Jumia’s offering to its customers and ultimately for revenue growth.

Key Responsibilities
Lead Generation:

• Researching industries and organizations to find new prospect opportunities.
• Pitching Jumia Service and its value proposition to key contacts and decision makers at prospective organizations.
• Manage the consequent lead conversion, and activation/onboarding process for new clients from existing markets and new markets.
• Establish personal contact and rapport with influencers, decision-makers, and aggregators to grow prospective leads.
• Lead client onboarding, refresher training programs, relationship management in addition to other engagement activities to increase revenue from existing clients.
• Collaborate with marketing and commercial teams to ensure Jumia logistics is featured in Jumia events to generate leads and drive increased revenue.
• Develop proposals and quotes in line with the pricing strategy.
• Report on sales progress against targets and lead execution of the gap-closing intervention.
• Report on sales progress against targets and lead execution of the gap-closing intervention.
• Represent the sales team and present sales plans and situation in regular meetings.

Qualifications

• 3+ years of experience in a relevant area of sales or marketing.
• Good knowledge of background in the logistics space is a plus.
•  Experience in developing leads and researching potential clients
•  Excellent verbal and written communication skills, including the ability to make presentations
• Interpersonal skills and comfort with meeting new people daily
•  Familiarity with relevant software, including Microsoft Office and Salesforce
• Ability to contact customers, complete sales and manage other tasks independently
• Time management and prioritization skills to meet deadlines and close sales in a timely manner
• Willingness to adapt and implement new marketing strategies and sales methods
• Quick thinking to provide creative solutions that address customers' needs and concerns

Additional Information
External Relationships:

• Vendors
• Customers
• Government Parastatals.