Jobs at Helium Health

We are looking to hire experienced Tech sales specialists who will be responsible for executing a growth and expansion strategy across the private and public sector using Helium’s suite of products in Kano State.

Responsibilities
Sales and Business Development:

• Achieve your revenue-based quota by selling renewals/products/services, may offer to upsell opportunities when applicable
• Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements.
• In-cycle upsell identification and execution. Regular monitoring of Cross-Sell / Upsell opportunities, terms and deliverables in coordination with Sales and CS teams.
• Carry out cold calling in order to create interest in new products and services, generate new business leads.
• Meet sales targets set by managers and contribute to the team’s targets.

Sales Operations:

• Effectively communicate and explain all sales plans and calculations to sales teams. 
• Assist with territory modeling to promote efficiency and growth. 
• Support processes for custom client requirements, support strategic initiatives that align to market needs and focus on strategies to improve competitive pricing and performance.
• Drive pipeline development, priority of engagements, value proposition, and customer escalation.
• Oversee the use of various applications and platforms, track data to inform decisions.
• Ensure proper knowledge management of the department and oversee the onboarding process of new joiners to the team. Ensure all documentation is safely stored and backed up and accessible by appropriate staff levels.
• Manage collaboration and cross-functional team relationships to ensure positive outcomes.
• Assist the growth associates to become more efficient and better by creating opportunities for conversions. Send leads, manage the transaction process, create contracts, and provide training to improve time management skills.
• Keep the growth team accountable by reporting on sales and campaign outcomes and communicating team news and wins.

Customer Relationship Management (CRM) and Stakeholder Management:

• Maintain high level customer and stakeholder relationships and continually promote the Helium brand/services to ensure that Helium is top-of-mind for customers. 
• Identify, build and maintain relationships with members of the client teams who influence purchasing decisions. Interface with clients, ensure all disputes are promptly resolved and client satisfaction remains prioritized. 
• Deploy various selling and negotiation strategies to ensure that the deal is closed with a win-win for Helium and the customer.
• Transition of converted customer(s) to the appropriate team and through the service delivery model. 
• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience.
• Collaborate with Helium Customer Success Team to maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner.

Requirements

• First Degree in Marketing, Information Technology, Public Relations, Business Administration, Economics, Finance, or any other related field.
• Minimum 3 years sales / accounts management experience exceeding growth targets.
• Experience in telesales and selling enterprise software; specific experience selling healthcare enterprise solutions is an added advantage.
• Resilient and result-driven, with great prospecting skills. Proven ability in developing strong relationships and partnerships with customers and relevant stakeholders.
• Ability to think creatively with an innovative mindset that is constantly looking for ways to improve things.
• Strong interpersonal skills with a collaborative and flexible work style. Willing to travel and engage with our customers at various locations
• A very good communicator. Strong presentation, listening, written and verbal skills.
• Digitally savvy and proficient in the use of Microsoft Office and work productivity tools
• The equivalent of the same in working experience is also acceptable
• Understanding of the healthtech space and the disruptive opportunities being created
• Strong business and financial acumen
• Interested candidates must be resident in Kano State.

Benefits

• This role offers a competitive pay and other benefits and perks.

go to method of application »

We are looking to hire experienced Tech sales specialists who will be responsible for executing a growth and expansion strategy across the private and public sector using Helium’s suite of products in Kano State.

Responsibilities
Sales and Business Development:

• Achieve your revenue-based quota by selling renewals/products/services, may offer to upsell opportunities when applicable
• Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements.
• In-cycle upsell identification and execution. Regular monitoring of Cross-Sell / Upsell opportunities, terms and deliverables in coordination with Sales and CS teams.
• Carry out cold calling in order to create interest in new products and services, generate new business leads.
• Meet sales targets set by managers and contribute to the team’s targets.

Sales Operations:

• Effectively communicate and explain all sales plans and calculations to sales teams. 
• Assist with territory modeling to promote efficiency and growth. 
• Support processes for custom client requirements, support strategic initiatives that align to market needs and focus on strategies to improve competitive pricing and performance.
• Drive pipeline development, priority of engagements, value proposition, and customer escalation.
• Oversee the use of various applications and platforms, track data to inform decisions.
• Ensure proper knowledge management of the department and oversee the onboarding process of new joiners to the team. Ensure all documentation is safely stored and backed up and accessible by appropriate staff levels.
• Manage collaboration and cross-functional team relationships to ensure positive outcomes.
• Assist the growth associates to become more efficient and better by creating opportunities for conversions. Send leads, manage the transaction process, create contracts, and provide training to improve time management skills.
• Keep the growth team accountable by reporting on sales and campaign outcomes and communicating team news and wins.

Customer Relationship Management (CRM) and Stakeholder Management:

• Maintain high level customer and stakeholder relationships and continually promote the Helium brand/services to ensure that Helium is top-of-mind for customers. 
• Identify, build and maintain relationships with members of the client teams who influence purchasing decisions. Interface with clients, ensure all disputes are promptly resolved and client satisfaction remains prioritized. 
• Deploy various selling and negotiation strategies to ensure that the deal is closed with a win-win for Helium and the customer.
• Transition of converted customer(s) to the appropriate team and through the service delivery model. 
• Collaborate with cross-functional teams and management to optimize sales processes, systems and achieve a superior customer experience.
• Collaborate with Helium Customer Success Team to maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner.

Requirements

• First Degree in Marketing, Information Technology, Public Relations, Business Administration, Economics, Finance, or any other related field.
• Minimum 3 years sales / accounts management experience exceeding growth targets.
• Experience in telesales and selling enterprise software; specific experience selling healthcare enterprise solutions is an added advantage.
• Resilient and result-driven, with great prospecting skills. Proven ability in developing strong relationships and partnerships with customers and relevant stakeholders.
• Ability to think creatively with an innovative mindset that is constantly looking for ways to improve things.
• Strong interpersonal skills with a collaborative and flexible work style. Willing to travel and engage with our customers at various locations
• A very good communicator. Strong presentation, listening, written and verbal skills.
• Digitally savvy and proficient in the use of Microsoft Office and work productivity tools
• The equivalent of the same in working experience is also acceptable
• Understanding of the healthtech space and the disruptive opportunities being created
• Strong business and financial acumen
• Interested candidates must be resident in Delta State.

Benefits

• This role offers a competitive pay and other benefits and perks.

go to method of application »

• We are seeking a DevOps Engineer who will be responsible for designing, implementing and maintaining complex infrastructures in a high paced production environment.
• S/he must have experience in continuous integration, continuous deployment, application performance monitoring, and alerting systems.

Responsibilities

• Collaborate with product management, operations, quality and software engineers to deliver the right solution. 
• Configure, and develop against remote infrastructure in AWS. 
• Design and engineer the DevOps CI\CD tooling and platform roadmap and own the lifecycle of these platforms.
• Seamlessly integrate DevOps with infrastructure and automation orchestration platforms through established architectural patterns (e.g. APIs).
• Work with, and support the development team with application configuration of cloud-based infrastructure for deployment, monitoring and other automation
• Ensure all services are hardened and security best practices are followed during the automated CI\CD processes.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Computer Science or a related discipline
• 3 - 5 years professional experience in DevOps
• Containerisation and microservice build and deployment - Docker, Kubernetes
• Proficient with Python and Bash. Able to read, understand, and troubleshoot code in Elixir, PHP, JavaScript, or similar languages alongside developers.
• Experience building reusable Terraform code and modules. Experience migrating existing cloud resources into IaC management is a plus.
• Hands-on experience with Prometheus, Grafana, and Loki, including instrumenting services, building dashboards, and defining alerting rules for logs and metrics.
• Experience with AWS and Azure
• Optimisation of the application for maximum speed and scalability 
• Experience working with Agile teams.
• Experience with Git, Jenkins, Docker, Ansible/Chef/Puppet or similar tools 
• Pride in readable, well-designed/architected, well-tested software. 
• Experience with relational databases (PostgreSQL, MySQL) and key-value stores ( Redis) 
• Good oral and written communication skills 
• Experience incorporating best security practices into the SDLC process.

Benefits

• This role offers a competitive pay.

go to method of application »

We are looking to hire a Public Health implementation officer to coordinate implementation within Kano state to oversee field activities and stakeholder engagement, monitor performance, and ensure programme targets and deliverables are achieved.

Responsibilities
State-Level Project Implementation:

• Coordinate implementation of programme activities within the state in line with approved workplans, timelines, targets, and quality standards.
• Translate programme plans and milestones into weekly and monthly state-level implementation activities.
• Coordinate implementation across participating healthcare facilities, communities, community health workers, and other field partners.
• Track state-level milestones and proactively identify and escalate implementation delays, risks, and operational challenges.
• Coordinate state-level activities including sensitisation, training, recruitment drives, facility engagement, stakeholder meetings, and programme reviews.

User Recruitment and Activation:

• Implement the state's user recruitment and activation strategy across participating facilities and communities.
• Coordinate facility-based recruitment, CHW outreach, community activation drives, referrals, and partner-led recruitment activities.
• Set and monitor recruitment targets for field personnel and participating facilities in line with programme targets.
• Support field teams to identify eligible women and onboard them onto the digital platform.
• Monitor recruitment and activation data to ensure reported users are appropriately onboarded and meet programme requirements.
• Identify underperforming locations or recruitment channels and implement corrective actions with the project team.

Field Team and CHW Coordination:

• Coordinate and supervise CHWs and other field personnel supporting programme implementation within the state.
• Assign activities and performance targets and monitor delivery against agreed expectations.
• Conduct regular field-team check-ins and provide implementation guidance and problem-solving support.
• Ensure field personnel have the training, information, materials, and operational support required to carry out their responsibilities.
• Review and validate field activity reports and supporting documentation.

Health Facility Coordination:

• Build and maintain effective working relationships with participating public and private healthcare facilities.
• Coordinate facility onboarding and implementation of programme activities within participating facilities.
• Work with facility focal persons and recruitment stewards to support user recruitment, risk assessment, sensitisation, and adoption of the programme's digital tools.
• Monitor facility participation and address or escalate implementation challenges.
• Coordinate facility-level capacity-building and ongoing implementation support.

Government and Stakeholder Engagement:

• Serve as the day-to-day programme liaison with relevant state-level government stakeholders, under the direction of the programme leadership team.
• Maintain effective working relationships with the State Ministry of Health, participating facilities, community stakeholders, and implementation partners.
• Support state kickoff meetings, advocacy engagements, dashboard reviews, programme reviews, and other stakeholder meetings.
• Document agreed actions from stakeholder engagements and ensure appropriate follow-up.
• Represent the programme at approved state-level meetings and engagements as required.

Training and Implementation Support:

• Coordinate orientation and capacity-building activities for CHWs, facility personnel, and other relevant stakeholders.
• Support field personnel and participating facilities in effectively using the programme's digital tools.
• Identify recurring operational or user challenges and escalate technical issues to the appropriate central team.
• Gather structured feedback from users, healthcare facilities, and field personnel to support continuous improvement.

Monitoring, Data Quality and Reporting:

• Track state performance against programme indicators, recruitment targets, facility targets, and implementation milestones.
• Maintain accurate records of recruitment, facility participation, field activities, training, stakeholder engagement, and other programme activities.
• Review field data for completeness, accuracy, and consistency and ensure identified discrepancies are resolved.
• Prepare and submit timely weekly and monthly implementation reports.
• Use programme dashboards and other monitoring tools to identify performance gaps and support corrective action.
• Document implementation lessons, challenges, beneficiary feedback, and relevant success stories.

Logistics and Resource Management:

• Coordinate logistics for field activities, community activation drives, training, facility visits, and stakeholder engagements.
• Ensure appropriate use and accountability for programme resources and materials assigned to the state.
• Maintain accurate documentation of materials distributed, field activities, and other required implementation records.
• Coordinate field schedules to support efficient use of programme resources.

Quality, Safeguarding and Compliance:

• Ensure state-level implementation complies with approved programme protocols, organizational policies, data-protection requirements, and relevant ethical and regulatory requirements.

• Ensure appropriate confidentiality and handling of participant and programme information.
• Ensure recruitment and community-engagement activities are conducted respectfully and in accordance with approved programme procedures.
• Identify and promptly escalate quality, safeguarding, or compliance concerns.

Requirements

• Bachelor's degree in Public Health, Nursing, Community Health, Health Sciences, Social Sciences, or a related field.
• Minimum of 4 years of relevant experience in public health programme implementation, community health, field operations, healthcare delivery, or a related area.
• Demonstrated experience coordinating field-based health programmes and working with healthcare facilities, CHWs, government stakeholders, or community-based organisations.
• Experience supervising or coordinating field teams and managing implementation and performance targets.
• Strong understanding of community engagement, health programme implementation, and field-level monitoring.
• Experience with maternal and reproductive health programmes is an advantage.
• Experience working with digital health or technology-enabled healthcare interventions is an advantage.
• Strong reporting, documentation, data-quality, and basic analytical skills.
• Ability to interpret programme data and use performance information to guide implementation decisions.
• Excellent communication, stakeholder-management, and interpersonal skills.
• Strong organisational skills and ability to coordinate multiple activities and stakeholders simultaneously.
• Ability and willingness to travel regularly within the assigned state.
• Fluency in English and proficiency in relevant local languages is an advantage.
• Resident in the Kano state.

Benefits

• This role offers a competitive pay and other benefits and perks.

go to method of application »

We are looking to hire a Public Health implementation officer to coordinate implementation within Kano state to oversee field activities and stakeholder engagement, monitor performance, and ensure programme targets and deliverables are achieved.

Responsibilities
State-Level Project Implementation:

• Coordinate implementation of programme activities within the state in line with approved workplans, timelines, targets, and quality standards.
• Translate programme plans and milestones into weekly and monthly state-level implementation activities.
• Coordinate implementation across participating healthcare facilities, communities, community health workers, and other field partners.
• Track state-level milestones and proactively identify and escalate implementation delays, risks, and operational challenges.
• Coordinate state-level activities including sensitisation, training, recruitment drives, facility engagement, stakeholder meetings, and programme reviews.

User Recruitment and Activation:

• Implement the state's user recruitment and activation strategy across participating facilities and communities.
• Coordinate facility-based recruitment, CHW outreach, community activation drives, referrals, and partner-led recruitment activities.
• Set and monitor recruitment targets for field personnel and participating facilities in line with programme targets.
• Support field teams to identify eligible women and onboard them onto the digital platform.
• Monitor recruitment and activation data to ensure reported users are appropriately onboarded and meet programme requirements.
• Identify underperforming locations or recruitment channels and implement corrective actions with the project team.

Field Team and CHW Coordination:

• Coordinate and supervise CHWs and other field personnel supporting programme implementation within the state.
• Assign activities and performance targets and monitor delivery against agreed expectations.
• Conduct regular field-team check-ins and provide implementation guidance and problem-solving support.
• Ensure field personnel have the training, information, materials, and operational support required to carry out their responsibilities.
• Review and validate field activity reports and supporting documentation.

Health Facility Coordination:

• Build and maintain effective working relationships with participating public and private healthcare facilities.
• Coordinate facility onboarding and implementation of programme activities within participating facilities.
• Work with facility focal persons and recruitment stewards to support user recruitment, risk assessment, sensitisation, and adoption of the programme's digital tools.
• Monitor facility participation and address or escalate implementation challenges.
• Coordinate facility-level capacity-building and ongoing implementation support.

Government and Stakeholder Engagement:

• Serve as the day-to-day programme liaison with relevant state-level government stakeholders, under the direction of the programme leadership team.
• Maintain effective working relationships with the State Ministry of Health, participating facilities, community stakeholders, and implementation partners.
• Support state kickoff meetings, advocacy engagements, dashboard reviews, programme reviews, and other stakeholder meetings.
• Document agreed actions from stakeholder engagements and ensure appropriate follow-up.
• Represent the programme at approved state-level meetings and engagements as required.

Training and Implementation Support:

• Coordinate orientation and capacity-building activities for CHWs, facility personnel, and other relevant stakeholders.
• Support field personnel and participating facilities in effectively using the programme's digital tools.
• Identify recurring operational or user challenges and escalate technical issues to the appropriate central team.
• Gather structured feedback from users, healthcare facilities, and field personnel to support continuous improvement.

Monitoring, Data Quality and Reporting:

• Track state performance against programme indicators, recruitment targets, facility targets, and implementation milestones.
• Maintain accurate records of recruitment, facility participation, field activities, training, stakeholder engagement, and other programme activities.
• Review field data for completeness, accuracy, and consistency and ensure identified discrepancies are resolved.
• Prepare and submit timely weekly and monthly implementation reports.
• Use programme dashboards and other monitoring tools to identify performance gaps and support corrective action.
• Document implementation lessons, challenges, beneficiary feedback, and relevant success stories.

Logistics and Resource Management:

• Coordinate logistics for field activities, community activation drives, training, facility visits, and stakeholder engagements.
• Ensure appropriate use and accountability for programme resources and materials assigned to the state.
• Maintain accurate documentation of materials distributed, field activities, and other required implementation records.
• Coordinate field schedules to support efficient use of programme resources.

Quality, Safeguarding and Compliance:

• Ensure state-level implementation complies with approved programme protocols, organizational policies, data-protection requirements, and relevant ethical and regulatory requirements.

• Ensure appropriate confidentiality and handling of participant and programme information.
• Ensure recruitment and community-engagement activities are conducted respectfully and in accordance with approved programme procedures.
• Identify and promptly escalate quality, safeguarding, or compliance concerns.

Requirements

• Bachelor's degree in Public Health, Nursing, Community Health, Health Sciences, Social Sciences, or a related field.
• Minimum of 4 years of relevant experience in public health programme implementation, community health, field operations, healthcare delivery, or a related area.
• Demonstrated experience coordinating field-based health programmes and working with healthcare facilities, CHWs, government stakeholders, or community-based organisations.
• Experience supervising or coordinating field teams and managing implementation and performance targets.
• Strong understanding of community engagement, health programme implementation, and field-level monitoring.
• Experience with maternal and reproductive health programmes is an advantage.
• Experience working with digital health or technology-enabled healthcare interventions is an advantage.
• Strong reporting, documentation, data-quality, and basic analytical skills.
• Ability to interpret programme data and use performance information to guide implementation decisions.
• Excellent communication, stakeholder-management, and interpersonal skills.
• Strong organisational skills and ability to coordinate multiple activities and stakeholders simultaneously.
• Ability and willingness to travel regularly within the assigned state.
• Fluency in English and proficiency in relevant local languages is an advantage.
• Resident in the Oyo state.

Benefits

• This role offers a competitive pay and other benefits and perks.