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  • Posted: Dec 1, 2020
    Deadline: Dec 11, 2020
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    Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil W...
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    IT Intern

    Location: Maiduguri, Borno

    Role Purpose

    • The position holder is responsible to provide technical support for users; and to manage and administer local IT infrastructure and corporate systems under the direction of the IT Officer.

    Dimension of Role

    • Financial measures or statistics relevant to post such as budget; list of direct and indirect reports
    • IT operational plans
    • Security and access control for data and network devices

    Key Roles/Responsibilities

    • Assist in performing hardware and software installation procedures
    • Perform software configuration on stand-alone computers and laptops
    • Provide support in diagnosing hardware and software issues and troubleshooting activities
    • Support with documenting all processes in reference manuals for training and guidance
    • Assist in hardware and software inventory management
    • Handle periodic maintenance of hardware and software
    • Troubleshoot equipment such as printers and scanners and other peripherals
    • Take telephone calls from users and attempt to assist them with their information technology questions and problems
    • Handle IT related documentation and make sure that all IT supplies are available
    • Assist in gathering user requirements and developing appropriate reports for IT professionals
    • Provide users with ongoing assistance in their information technology problems
    • Provide support in setting up end-user training activities
    • Ensure adherence to corporate standards, design and architecture
    • Escalates incidents to ITO support or local external support contacts as appropriate
    • Fulfil other tasks set out by supervisors.

    Technical Expertise, Skills and Knowledge
    Essential:

    • University Degree or Diploma in Computer Science, Information Technology, or Management Information Systems.
    • Proven ability and experience in setting up LANs and telecommunications networks
    • Proven ability to setup and configure Microsoft Outlook
    • Familiar with Microsoft Server Administration and Windows Operating System
    • Strong verbal and written communication
    • Excellent analytical and problem-solving skills
    • Ability to work well in teams
    • Strong work ethic and attention to detail

    Desirable:

    • Embrace Child-centeredness, Child protection, Community participation and partnership
    • Manage customer relationships and service
    • Capability to communicate ideas and technical information to a non-technical audience
    • Promotes high performance by all staff
    • Networking, sharing information and best practices
    • Works collaboratively as a team player, listens actively and values contributions
    • Self-management and personal accountability.

    Method of Application

    Interested and qualified? Go to Plan International on jobs.plan-international.org to apply

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Average Salary at Plan International
₦ 239K from 33 employees
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