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  • Posted: Dec 1, 2020
    Deadline: Dec 11, 2020
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    Plan International was founded over 75 years ago with a mission to promote and protect the rights of children. The organisation was set up by British journalist John Langdon-Davies and refugee worker Eric Muggeridge in 1937, with the original aim to provide food, accommodation and education to children whose lives had been disrupted by the Spanish Civil W...
    Read more about this company


    IT Intern

    Location: Maiduguri, Borno

    Role Purpose

    • The position holder is responsible to provide technical support for users; and to manage and administer local IT infrastructure and corporate systems under the direction of the IT Officer.

    Dimension of Role

    • Financial measures or statistics relevant to post such as budget; list of direct and indirect reports
    • IT operational plans
    • Security and access control for data and network devices

    Key Roles/Responsibilities

    • Assist in performing hardware and software installation procedures
    • Perform software configuration on stand-alone computers and laptops
    • Provide support in diagnosing hardware and software issues and troubleshooting activities
    • Support with documenting all processes in reference manuals for training and guidance
    • Assist in hardware and software inventory management
    • Handle periodic maintenance of hardware and software
    • Troubleshoot equipment such as printers and scanners and other peripherals
    • Take telephone calls from users and attempt to assist them with their information technology questions and problems
    • Handle IT related documentation and make sure that all IT supplies are available
    • Assist in gathering user requirements and developing appropriate reports for IT professionals
    • Provide users with ongoing assistance in their information technology problems
    • Provide support in setting up end-user training activities
    • Ensure adherence to corporate standards, design and architecture
    • Escalates incidents to ITO support or local external support contacts as appropriate
    • Fulfil other tasks set out by supervisors.

    Technical Expertise, Skills and Knowledge

    • University Degree or Diploma in Computer Science, Information Technology, or Management Information Systems.
    • Proven ability and experience in setting up LANs and telecommunications networks
    • Proven ability to setup and configure Microsoft Outlook
    • Familiar with Microsoft Server Administration and Windows Operating System
    • Strong verbal and written communication
    • Excellent analytical and problem-solving skills
    • Ability to work well in teams
    • Strong work ethic and attention to detail


    • Embrace Child-centeredness, Child protection, Community participation and partnership
    • Manage customer relationships and service
    • Capability to communicate ideas and technical information to a non-technical audience
    • Promotes high performance by all staff
    • Networking, sharing information and best practices
    • Works collaboratively as a team player, listens actively and values contributions
    • Self-management and personal accountability.

    Method of Application

    Interested and qualified? Go to Plan International on to apply

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Average Salary at Plan International
₦ 239K from 33 employees
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