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  • Posted: Sep 7, 2023
    Deadline: Sep 9, 2023
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    International cooperation between Germany and Nigeria commenced in 1974. GIZ was initially represented by an office in Lagos until 2003, but since 2004 it has maintained a country office and four project offices in the new capital Abuja. At present, GIZ has around 25 seconded staff, 100 Nigerian and regional experts, and four CIM experts working in Nigeria. ...
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    Front Desk Officer

    Vacancy No.: 069

    Background
    GIZ. Solutions that work:

    • As a service provider in the field of international cooperation for sustainable development and international education work, we are dedicated to shaping a future worth living around the world. GIZ has over 50 years of experience in a wide variety of areas, including economic development and employment promotion, energy and the environment, and peace and security.
    • The diverse expertise of our federal enterprise is in demand around the globe – from the German Government, European Union institutions, the United Nations, the private sector, and governments of other countries.
    • We work with businesses, civil society actors and research institutions, fostering successful interaction between development policy and other policy fields and areas of activity. Our main commissioning party is the German Federal Ministry for Economic Cooperation and Development (BMZ).
    • The registered offices of GIZ are in Bonn and Eschborn. Our approximately 23,500 employees, almost 70 percent of whom are national personnel, work in a round 120 countries (July 2020)
    • GIZ has worked in Nigeria since 1974. From 2004, GIZ has maintained a country office in the capital city Abuja. Currently 361 national and 66 international employees, 19 regional staff, 4
    • integrated specialists and 3 development workers are working in the country (June 2020).

    The Project

    • GIZ Country offices are the central element of GIZ’s field structure. They ensure consistent overall representation of the company and its successful positioning as a service provider in the international cooperation market. They are headed by a country director.
    • The country directors represent GIZ as a whole in the country or countries they service. The country director is responsible for shaping the GIZ country portfolio and assuring its quality, and in particular ensures that GIZ activities in all business sectors are coherent.
    • The country directors generally have management responsibility for the officers responsible for commissions in the public-benefit TC measures in their area.
    • The GIZ Offices provide human resources and commercial support services for programmes and projects in their areas. These services must be contracted as set out individually in the respective processes and rules sections.
    • Furthermore, the GIZ Offices perform internal audits of the project administrations in the public-benefit sector, and by agreement for International Services projects and offices too

    Responsibilities
    The Front Desk Officer is responsible for:

    • Liaising with customers in a service-oriented manner on behalf of the office by providing professional phone service, personally welcoming visitors, and maintaining a high standard in the reception area
    • Register incoming and outgoing emails and invoices.
    • Update calendars and schedule meetings and meeting room
    • Performing reception and secretariat services daily.

    Tasks
    Reception services:
    The Front Desk Officer:

    • Registers, documents, and organizes incoming and outgoing correspondence (fax, emails, packages, and personally delivered messages)
    • Ensures the reception area is tidy and presentable, with all necessary stationery, refreshments, and material (e.g., pen, forms, newspapers, etc.)
    • Stands in for the Hospitality Officer when unavailable.
    • Maintain office security by following safety procedures and controlling access via the reception desk.
    • Direct visitors to the appropriate person and office

    Office work and services:
    The Front Desk Officer:

    • Ensures creation and regular updating of a list of contacts and addresses (telephone, fax, email)
    • Sorts and distributes incoming correspondence (email, fax, other official documents)
    • Is responsible for distributing and accepting documents and packages to/from the post office,
    • government institutions, embassies, etc., and is responsible for these.
    • Ensures periodicals are put out and updates the information on the notice board.
    • Coordinates and organizes the GIZ Country Office meeting rooms.
    • Prepares and organizes information materials for meetings/workshops.
    • Processes report for invoices and receivables to the clients.
    • Maintains a record of travel claims and other documents with the Country Office.
    • Assist the Fleet Unit in organizing and assigning Drivers to airport and destination pick up and drop off.
    • Processes reports (scan) and invites travelers for travel claims and settlement.
    • Generate an invoice template for telephone bills and invoices/receipts like Rent, Fuel, etc.
    • Keeps and secures the tender box keys and observes when the tender box is being opened.

    Other duties/additional tasks:

    • The Front Desk Officer performs other duties and tasks at the request of management.

    Required Qualifications, Competences and Experience
    Qualifications:

    • Minimum of HND degree in Business Administration, Accounting, Mass communication, or a related field.

    Professional experience:

    • At least one year's professional experience in a comparable position.
    • GIZ experience is an added advantage.

    Desired additional qualifications, competencies, andexperiences:

    • Proficiency in ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g., MS Office)
    • Solid written and oral knowledge of the European language widely used in the country, ideally a knowledge of German.
    • Politeness and helpfulness in dealing with visitors.
    • Willingness to upskill as required by the tasks performed – corresponding measures are agreed with management.
    • Good team player who is willing to take on responsibility.
    • Excellent Organizational skills
    • Hand-on experience with office equipment.
    • Professional Attitude and appearance.
    • Innovative and possessing a positive attitude to change.

    Salary
    According to GIZ Salary Scale for Band 2

    go to method of application ยป

    Personal Assistant to the Country Director

    Vacancy Announcement No: 054B

    Background
    GIZ. Solutions that work.

    • As a service provider in the field of international cooperation for sustainable development and international education work, we are dedicated to shaping a future worth living around the world. GIZ has over 50 years of experience in a wide variety of areas, including economic development and employment promotion, energy and the environment, and peace and security.
    • The diverse expertise of our federal enterprise is in demand around the globe – from the German Government, European Union institutions, the United Nations, the private sector, and governments of other countries.
    • We work with businesses, civil society actors and research institutions, fostering successful interaction between development policy and other policy fields and areas of activity. Our main commissioning party is the German Federal Ministry for Economic Cooperation and Development (BMZ).
    • The registered offices of GIZ are in Bonn and Eschborn. Our approximately 23,500 employees, almost 70 percent of whom are national personnel, work in a round 120 countries (July 2020) GIZ has worked in Nigeria since 1974. From 2004, GIZ has maintained a country office in the capital city Abuja.
    • Currently 361 national and 66 international employees, 19 regional staff, 4 integrated specialists and 3 development workers are working in the country (June 2020).

    The Project

    • GIZ Country offices are the central element of GIZ’s field structure.
    • They ensure consistent overall representation of the company and its successful positioning as a service provider in the international cooperation market. They are headed by a country director.
    • The country directors represent GIZ as a whole in the country or countries they service. The country director is responsible for shaping the GIZ country portfolio and assuring its quality, and in particular ensures that GIZ activities in all business sectors are coherent.
    • The country directors generally have management responsibility for the officers responsible for commissions in the public-benefit TC measures in their area.
    • The GIZ Offices provide human resources and commercial support services for programmes and projects in their areas. These services must be contracted as set out individually in the respective processes and rules sections.
    • Furthermore, the GIZ Offices perform internal audits of the project administrations in the public-benefit sector, and by agreement for International Services projects and offices too.

    Responsibilities & Tasks

    Responsibilities
    The Personal Assistant is responsible for:

    • Ensuring that the secretariat for Country Director runs smoothly.
    • Good communication flow within the GIZ Office and between the Office and the Projects
    • In collaboration with the portfolio Manager coordinates and organizes the public relations/communication activities at the country office level.
    • Assists on demand the portfolio Manager and Head of Administration with specific requests.

    The Personal Assistant performs the following tasks:

    Tasks
    Administrative tasks and assistance to the Country Director
    The personal Assistant

    • Organizes and coordinates the country director’s schedule and travel arrangements
    • Reminds, updates, and notifies the country director of all appointments
    • Prepares and organizes information materials for the country director and/or meetings
    • Replies and looks after correspondence
    • Photocopies and scans documents as needed
    • Participates in internal and external (team) meetings and workshops and assists with documenting these e.g., by taking minutes
    • Drafts letters, speeches, and presentation slides
    • Maintains the filing system of office correspondence and other such documents
    • Assists in creating and maintaining a filing system for the office, treats information confidentially. Specifically in the areas of personnel and finance.
    • Responsible for the welcome checklist for new staff

    Office coordination, office management and general coordination:
    The Personal Assistant,

    • Coordinates and monitors schedule and ensures agreed blocks of time are kept clear for planned events relating to the GIZ.
    • Coordinates and organizes rooms for meetings
    • Coordinates equipment etc., required for meetings with the responsible person.

    National Media work:
    The Personal Assistant in collaboration with the portfolio manager:

    • Coordinates media activities in the country (possibly also project/ programme activities)
    • Establishes and maintains contact with national media, in particular setting up and running a national media distribution
    • Creates and updates the national media file
    • Writes and sends out press releases
    • Compiles information materials for the media (basic material and for specific occasions and distributes these systematically in line with the target group’s needs.
    • Organizes national media events and tours
    • Monitors the media (documentation and analysis of media reports on GIZ)

    National PR work:
    The Personal Assistant in collaboration with the Portfolio Manager:

    • (further) develops suitable communication instruments for PR ( e.g. country brochures, fact sheets, advertising material, PowerPoint presentations on GIZ based on the corporate presentations, newsletters, information sheets for the country portfolio)
    • Manages the necessary coordination processes and the production of publications and materials in accordance with GIZ standards (corporate design, standards for content).
    • Organises events
    • Supports foreign delegations and VIP visits
    • Provides editorial support to the GIZ office’s website, coordinates and advises on the online presentations of projects and programmes.

    Internal communications in the country:
    The Personal Assistant in collaboration with the Portfolio Manager:

    • Passes on information and supports dialogue between the office and employees in projects and programmes and CIM experts and between the various groups of employees (seconded experts, national and regional personnel).
    • Develops and supports appropriate communication instruments (e.g., emails, internal newsletters, internal events)
    • Consults with the corporate communications unit on articles
    • for the GIZ staff newsletter intern and GIZ news on the intranet and provides editorial input on practical examples and other texts for GIZ media.
    • Advises local staff on the regulation and contacts for public relations in the interests of a uniform GIZ image.

    Other Duties/Additional Tasks:
    The Personal Assistant is responsible for:

    • Welcoming visitors in a friendly manner and offers visitors refreshments
    • Performing other duties and tasks at the request of management.

    Required Qualifications, Competences and Experience
    Qualifications:

    • Minimum of BA / MSc in Business Administration, University Degree in Law, Economics or Sociology or similar area.

    Professional experience:

    • At least 3 years professional experience in a comparable position.
    • Experience in other international organisations is an advantage.
    • Desired additional qualifications, competencies, and experiences
    • Outstanding knowledge of purchasing
    • Very good knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)
    • Willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management good organizational skills
    • Good communication skills
    • German language skills will be an added advantage
    • A good team player who is willing to take on responsibility
    • Innovative and possessing a positive attitude to change.

    Salary
    According to GIZ Salary Scale for Band 4.

    Method of Application

    Interested and qualified candidates should send their CV and Letter of Motivation as one document with complete contact details via email to: recruitment-nigeria@giz.de using vacancy no as the subject of the email.

    Note

    • GIZ is an equal opportunities employer committed to diversity.
    • All qualified candidates, regardless of age, sex, ethnicity, race, and religion are encouraged to apply.
    • Please note that only shortlisted candidates will be contacted.

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