Job Vacancies at Dezigntees.ng

Job Description

• Responsible for admitting guest and customers
• Responsible for taking and receiving customers phone calls
• Responsible for sorting correspondence
• Responding to client’s inquiries and complains
• Collating and ordering companies supplies
• Ensuring the reception area is clean and organized all time
• Updating company’s documents and files and ensuring mistakes are looked into
• Maintaining and updating meeting schedules for the company
• Providing operational support

Requirements

• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation

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Job Description

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service teamsales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements

• Candidates should possess an OND qualifications with 1 year experience.
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

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Job Description

• Document financial transactions by entering account information
• Recommend financial actions by analyzing accounting options
• Summarize current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports
• Substantiate financial transactions by auditing documents
• Reconcile financial discrepancies by collecting and analyzing account information
• Verify, allocate, post, and reconcile transactions
• Produce error-free accounting reports and present their results
• Analyze financial information and summarize financial status
• Review and recommend modifications to accounting systems and generally accepted accounting procedures
• Direct internal and external audits to ensure compliance
• Support month-end and year-end close process
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Communicate with Manager and/or Director on work status and client issues that arise

Requirements

• Candidates should possess a Bachelor's Degree qualifications with 2 years experience.
• Thorough knowledge of basic accounting procedures and principles
• Awareness of business trends
• Experience with creating financial statements
• Experience with general ledger functions and the month-end/year-end close process
• Excellent accounting software user and administration skills
• Accuracy and attention to detail
• Aptitude for numbers and quantitative skill