Jobs at SENCE Nigeria

Essential Duties and Key Responsibilities

• Identify prospective clients to sell the company’s services to
• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
• Accept all letters and packages, and distribute them to their appropriate departments.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies.
• Maintain records and files.
• Monitor office supplies and place orders when necessary
• Oversee the office budget.
• Take up other duties as assigned.

Requirements

The requirements listed below are representative of the Knowledge, Skill and/or ability required to perform this job satisfactorily

• Minimum of 3 years proven experience working in customer support/admin position
• A degree or HND from a recognized institution
• Knowledge of office management and basic bookkeeping
• Good phone etiquette and active listening skills 
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to handle pressure and effectively manage difficult situations professionally, especially with customers
• A customer-oriented approach is essential.
• Passion for rendering top-notch customer service
• Excellent command of English and interpersonal skills
• Ability to be empathetic, patient and calm
• Strong organizational skill with the ability to multi-task, prioritise, and manage time effectively

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Our Client, a Physiotherapy clinic, is seeking to hire a Sales Officer who will assist in developing and implementing strategies that will help the company increase its revenues and customer base.

Essential Duties and Key Responsibilities

• Identify prospective clients to sell the company’s services to
• Meet and exceed set targets
• Generate, follow, and convert leads into paying customers
• Create and maintain a database of customers 
• Assist in developing and implementing new sales and marketing strategies for company’s services
• Build long-term relationships with all key stakeholders
• Monitor the social media platforms for enquiries and requests.
• Collect, research, track and analyse relevant business data 
• Answering client queries about service specifications and uses.
• Write and present reports of sales activities
• Attend conferences and training as required to maintain proficiency
• Perform other related duties as assigned

Requirements

The requirements listed below are representative of the Knowledge, Skill and/or ability required to perform this job satisfactorily

• Minimum of 3 years experience in sales/Marketing
• A degree from a recognized institution
• Excellent communication, interpersonal and networking skills.
• Proficiency in digital marketing is an added advantage
• Excellent sales and marketing expertise
• Passion for sales and marketing
• Strong analytical, organizational, and creative thinking skills.
• Outstanding negotiation and problem-solving skills.
• Strong time management and organizational abilities with the ability to multitask
• Ability to work well under pressure.
• Customer focus
• Proactive and Result focused

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Summary: 

• Our client, a prestigious law firm in Lagos, is in search of junior lawyers to join their team.
• The ideal people possess solid work ethic and a genuine interest in law.
• Top candidates will display natural leadership qualities with fantastic interpersonal, written and public speaking skills.

Duties and Responsibilities:

• Drafting legal documents such as motions and briefs
• Reviewing court orders and rulings to ensure compliance with judicial rulings
• Participating in negotiations with opposing counsel until settlement is reached on one or more issues in a case
• Conducting legal research regarding case law and statutes related to the case at hand
• Drafting complaints, motions, and briefs in support of clients’ cases
• Research the facts of cases to determine which side has the strongest argument.
• Communicating with clients regarding their case status and any updates to their case
• Proposing settlement offers based on the facts of a case to avoid trial
• Ensuring that appropriate approvals are in place before documents are executed.
• Performing other duties as required

Requirements

The requirements listed below are representative of the Knowledge, Skill and/or ability required to perform this job satisfactorily

• Bachelors degree in law (essential), and a maximum of 4 years experience Post Call.
• Analytical thinker with strong conceptual and research skills.
• Natural leader who displays sound judgment and attention to detail.
• Ability to work under pressure and meet deadlines.
• Ability to work independently and as part of a team.
• Excellent interpersonal, communication and public speaking skills.

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Job Description

• As a Program Manager, you will be responsible for overseeing the planning, implementation, and evaluation of our organization's educational and healthcare programs and initiatives.
• Your role will involve coordinating with various stakeholders, managing project budgets, ensuring program effectiveness, and driving the achievement of organizational goals.
• The ideal candidate will have a strong passion for social impact, excellent leadership skills, and a proven track record of successfully managing programs in the non-profit sector.

Responsibilities:

Program Planning and Management:

• Lead the development of strategies, goals, and objectives for our educational and healthcare programs in alignment with the Foundation's mission and vision.
• Create detailed program plans, timelines, and budgets, and ensure adherence to set deadlines and financial parameters.
• Conduct needs assessments and research to identify educational and healthcare-related challenges and opportunities for intervention.
• Oversee the implementation of programs, ensuring high-quality delivery and efficient use of resources.
• Coordinate and collaborate with internal and external stakeholders, including team members, partner organizations, and community representatives.

Monitoring and Evaluation:

• Develop and implement a robust monitoring and evaluation framework to assess program effectiveness and impact of our educational and healthcare programs.
• Collect, analyse, and interpret program data and outcomes to inform decision-making and improve program performance.
• Conduct regular program reviews, identify areas for improvement, and implement necessary changes.

Partnership Development:

• Identify and establish strategic partnerships with relevant organizations, government agencies, educational institutions, healthcare providers and community groups to enhance program reach and impact.
• Collaborate with partners to develop joint initiatives, secure funding opportunities, and share best practices.
• Maintain positive relationships with existing partners and explore opportunities for collaboration and resource-sharing.

Financial Management:

• Develop program budgets, closely monitor expenses, and ensure compliance with financial policies and procedures.
• Prepare regular financial reports, including budget variances and forecasting, to support program decision-making and donor reporting.

Team Leadership and Capacity Building:

• Provide effective leadership and guidance to program staff, ensuring a cohesive and motivated team environment.
• Foster a culture of learning and professional development, identifying training needs and providing necessary support to enhance team members' skills.
• Conduct regular performance evaluations, provide constructive feedback, and implement strategies for team improvement.

Requirements

Qualifications:

• Bachelor's degree in a relevant field (such as international development, social sciences, or non-profit management). Master's degree is an added advantage.
• Proven experience (5+ years) in program management, preferably in the non-profit sector 
• Strong understanding of program design, implementation, and evaluation methodologies.
• Excellent project management skills, including the ability to manage multiple projects simultaneously and meet deadlines.
• Demonstrated experience in monitoring and evaluation, including the use of data-driven approaches to inform decision-making.
• Familiarity with fundraising and donor reporting processes.
• Excellent interpersonal and communication skills, with the ability to engage and collaborate with diverse stakeholders.
• Strong leadership abilities, including the capacity to motivate and inspire teams.
• Proficiency in Microsoft Office Suite and project management tools.
• Fluency in written and spoken English.