Fresh Jobs at Vitel Wireless Limited

Job Summary

• We are seeking a results-driven Key Account Manager to manage and grow relationships with high-value clients.
• This role involves understanding client needs, providing tailored telecom solutions, and ensuring exceptional service delivery.

Key Responsibilities

• Manage a portfolio of strategic enterprise or corporate Clients/Partners.
• Understand customer requirements and offer appropriate telecom solutions.
• Serve as the main point of contact, building trust and long-term relationships.
• Drive account growth through upselling, cross-selling, and renewals.
• Monitor service delivery and coordinate with technical/support teams.
• Prepare proposals, reports, and contract documentation.
• Achieve sales targets and client satisfaction goals.
• Handle escalations and resolve client issues promptly.

Requirements

• Degree in Business, Marketing, or related field.
• 2 - 5 years experience in B2B sales or account management, preferably in telecom.
• Strong communication, negotiation, and relationship management skills.
• Ability to understand technical telecom products and explain them to clients.
• Goal-oriented, organized, and customer-focused.

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Job Brief

• We are seeking a proactive NOC Analyst with experience in mobile networks (2G/3G/4G/5G) to monitor, analyze, and ensure the stability of our cellular infrastructure.
• The role is critical to maintaining uptime, detecting faults early, and ensuring seamless service delivery.

Key Responsibilities

• Monitor mobile network elements including BTS, BSC, RNC, eNodeB/gNodeB, and core network systems.
• Detect and respond to alarms or service degradations across 2G/3G/4G/5G networks.
• Log and escalate network faults promptly, following incident management procedures.
• Coordinate with RF, Transmission, and Core teams for issue resolution.
• Perform first-level diagnostics and support for mobile network issues.
• Track KPIs (call drops, traffic loads, availability) and generate performance reports.
• Support planned maintenance activities and service restoration efforts.
• Maintain shift handover reports and follow established escalation protocols.

Requirements

• Degree or HND in Telecommunications, Electrical/Electronics, or related field.
• 2–5 years’ experience in a NOC or mobile network monitoring role.
• Understanding of mobile technologies: GSM, UMTS, LTE, and preferably 5G.
• Familiarity with network monitoring and fault management tools (e.g., NetAct, OSS, Huawei M2000, ZTE U2020).
• Good grasp of telecom KPIs and network performance metrics.
• Strong analytical and communication skills.
• Must be willing to work in shifts, including nights and weekends.

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Job Brief

• We are seeking an experienced RF Engineer to design, optimize, and maintain wireless radio networks.
• The ideal candidate will support network quality, coverage, and capacity goals through RF planning, analysis, and troubleshooting.

Key Responsibilities

• Design and plan radio networks (2G/3G/4G/5G) to meet coverage and capacity targets.
• Conduct drive tests and analyze RF performance data.
• Optimize radio parameters to improve network quality and reduce interference.
• Perform frequency planning and site surveys.
• Recommend solutions for coverage gaps and performance issues.
• Collaborate with field teams and network operations during deployments and upgrades.
• Prepare RF-related reports and documentation.

Requirements

• Degree or HND in Electrical / Electronics, Telecommunications, or related field.
• 2-5 years’ experience in RF planning and optimization.
• Knowledge of cellular technologies (GSM, WCDMA, LTE, 5G).
• Proficiency with RF tools (e.g., TEMS, Atoll, MapInfo, Actix).
• Strong analytical and problem-solving skills.

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Job Brief

• We are hiring a Field Service Engineer to install, maintain, and repair telecom equipment and network systems at various sites.
• The ideal candidate is hands-on, technically skilled, and able to work independently in the field.

Key Responsibilities

• Install and maintain telecom equipment (routers, antennas, fiber, etc.).
• Troubleshoot and resolve network issues on-site.
• Perform routine maintenance and upgrades.
• Document service activities and report findings.
• Ensure compliance with safety and quality standards.

Requirements

• Degree or HND in Electrical/Electronics or related field.
• 2-5 years’ experience in telecom or field service roles.
• Good knowledge of network technologies (IP, RF, fiber).
• Strong problem-solving skills and willingness to travel.

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Job Brief

• We are seeking a skilled IP Engineer to design, implement, and support IP-based network infrastructure for seamless data, voice, and video transmission.
• The ideal candidate will ensure network reliability, security, and high performance across core and access layers.

Key Responsibilities

• Design, configure, and maintain IP/MPLS network infrastructure.
• Monitor network performance and troubleshoot routing, switching, or connectivity issues.
• Implement and manage routers, switches, firewalls, and load balancers.
• Support integration of IP transport for voice (VoIP), data, and mobile services.
• Perform network upgrades, patches, and capacity planning.
• Ensure network security through proper access controls and firewall configurations.
• Document network topology, configurations, and changes.
• Provide support for network incidents and escalations.

Requirements

• Degree or HND in Computer Science, Electrical/Electronics, or related field.
• 2–5 years experience in IP networking, preferably in telecom.
• Strong understanding of TCP/IP, BGP, OSPF, MPLS, VLANs, and QoS.
• Relevant certificates (e.g., CCNP, JNCIP) are an added advantage.
• Strong problem-solving skills and ability to work in a fast-paced environment.