Fresh Jobs at Olakleen Nigeria (Abuja Office)

• The Branch Manager will oversee the daily operations of the branch, ensuring the highest level of service delivery, client satisfaction, and team performance. 
• This leadership role requires a proactive individual with strong management skills, excellent customer service capabilities, and experience in the cleaning or facility maintenance industry. 
• The Branch Manager will be responsible for budgeting, staff management, quality assurance, and strategic planning to drive growth and efficiency.

Key Responsibilities:

Operational Management:

• Oversee daily branch operations, ensuring compliance with company policies and standards.
• Implement and maintain effective processes for service delivery, quality control, and safety standards.
• Manage inventory and procurement of cleaning supplies and equipment.

Staff Management:

• Recruit, train, and supervise cleaning staff and support personnel, fostering a positive and productive workplace culture.
• Conduct performance evaluations, provide feedback, and implement staff development programs.
• Schedule employee assignments, ensuring optimal staffing levels to meet client needs.

Financial Management:

• Develop and manage the branch budget, forecasting revenue and controlling costs to achieve profitability.
• Monitor financial performance metrics, including revenue growth, expense management, and profit margins.
• Prepare and present financial reports to upper management regularly.

Client Relations:

• Build and maintain strong relationships with clients, addressing their concerns and ensuring satisfaction.
• Conduct regular follow-ups and site visits to assess service quality and establish rapport.
• Solicit client feedback and implement improvements based on their suggestions.

Marketing and Business Development:

• Identify opportunities for business growth and develop strategies to acquire new clients and retain existing ones.
• Collaborate with the marketing team to promote services and enhance local visibility.
• Attend networking events, trade shows, and community functions to represent the company and generate leads.

Compliance and Safety:

• Ensure compliance with all relevant health and safety regulations and company policies.
• Conduct regular audits of cleaning processes and safety procedures.
• Train staff on safety protocols and emergency procedures, fostering a culture of safety within the team.

 Reporting and Analysis:

• Maintain accurate records of branch operations, performance metrics, and client interactions using management software.
• Analyze operational data to identify trends, challenges, and opportunities for improvement.
• Prepare detailed reports and presentations for upper management regarding branch performance and strategic initiatives.
• Applicants must reside within Abuja and its evirons

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Administrative Officer oversees the support operations of an organization. She/he assist to ensures that resources are employed efficiently throughout a business to manage the provision of high quality and sustainable administrative support and personal assistance to the Admin Manager and casual staff to enable the smooth running of the Business operations and delivery of strategic objectives

• Ensures operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Provides information by answering questions and requests.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Completes operational requirements by scheduling and assigning administrative projects; expediting work results.
• Maintains workflow by studying methods; implementing cost reductions; and developing reporting procedures.
• Creates and revises systems and procedures by analysing operating practices, record keeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.
• Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.
• Resolves administrative problems by coordinating preparation of reports, analysing data, and identifying solutions
• Consults, researches, negotiates and monitors contracts and agreements with outside suppliers, service providers, leasing agents and others
• Provides work direction to clerical and technical staff, directly or through supervisors or lead workers.
• Coordinate, monitor and direct the acquisition, allocation and use of equipment, supplies, telecommunication systems, office and facility space, records storage and retrieval systems, and forms; conducts research and develops procedures to improve efficiency and cost-effectiveness; and monitors expenditures.

Applicants must reside within Abuja and its evirons