Fresh Jobs at Norwegian Refugee Council (NRC)

RESPONSIBILITIES

The Protection Officer is responsible for the day-to-day implementation of the protection project in the Area Office. Under the direct supervision of the Area Manager s/he will offer valuable assistance in executing, monitoring, and assessing protection-related tasks at the South Area Office. 

Specific responsibilities 

Integrated Protection Responsibilities:

• Provide day-to-day support to program and support teams in Return, Host, and IDP communities to identify and address protection gaps. Regularly review NRC Vulnerability and Targeting criteria.
  • Conduct regular visits to assigned field locations and collect information using NRC procedures and forms.
  • Flag any immediate protection risks observed during protection field visits to the Protection Manager.
  • Ensure that the space for focus groups is comfortable and appropriate for the group in question. Ensure privacy for key informant interviews.
  • Proactively engage with program teams in the field to ensure that safe programming tools are up to date and relevant to their needs. This includes designing and implementing the NRC referral pathway.
  • Enter information on all referrals into the Referral matrix and contribute to data analysis as appropriate, adhering to confidentiality and safety principles.
  • Support program safe programming initiatives and ensure that protection Risk Assessments are integrated into all NRC Multi-sectoral assessments, in collaboration with the Protection Coordinator.
  • Contribute to the design and planning of relevant trainings and awareness raising sessions for NRC staff, community members, LNGOs, and duty bearers.
  • Build the capacity of NRC program and support teams on protection safe programming through regular awareness raising sessions, inductions, and follow-up on Core Protection training.
  • Identify information needs of IDPs through visits to IDP camps, IDP interviews, and focus group discussions.

Reporting:

• Maintain accurate records of daily activities, beneficiaries involved, and identified issues.
• Submit field visit reports to the Protection Coordinator on a weekly basis for consolidation and analysis.
• Contribute to the preparation of monthly/weekly work plans in accordance with project objectives and priorities.

Coordination:

• Develop strong working relationships with mandated and specialized protection actors at the field level.
• Participate in coordination and ad-hoc coordination meetings as appropriate.
• Actively participate in regular program meetings and provide updates as necessary.
• Ensure close coordination and communication with other Core Competencies to encourage an integrated approach to program delivery.

QUALIFICATIONS

Generic professional competencies for this position: 

• University Degree in a relevant discipline (Law, Political Science, Social Science, Psychology, or any other relevant education profile
• Experience working in a protection role in emergency or protracted crisis settings.
• Documented results related to the position's responsibilities.
• Proficiency in English and Hausa.
• Strong communication, coordination, and representational skills.

Context/specific skills, knowledge, and experience:

• Contextual knowledge of northeast Nigeria (Adamawa State) preferred.

Behavioral Competencies 

• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect
• Handling insecure environment

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Job Description

• Build and maintain trusting relationships with target communities.
• Conduct community-level protection needs assessments and protection monitoring to identify and document critical and emerging threats to the safety, dignity, and well-being of women, men, girls, and boys. Also, identify protective factors and community resources.
• Contribute to the identification and internal referral of individuals/households with specific needs and/or vulnerabilities, focusing on children, youth, women, and other at-risk groups.
• Support the development of gender- and age-sensitive awareness materials on key protection-related issues.
• Raise awareness about key protection-related issues among beneficiaries, target communities, and key external stakeholders, in collaboration with concerned Community Center (CC) Teams and specialized actors. Provide beneficiaries and target communities with information and orientation about existing services and how to access them, if relevant.
• Collaborate with the Case Management Officer and Protection Team to conduct detailed assessments of beneficiaries.
• Collaborate with the Case Management Officer and Protection Team to prepare intervention plans, including care plans and case summaries, based on detailed assessments of each protection case.
• Ensure strict confidentiality and adherence to applicable data protection and information sharing protocols for all data and information related to protection monitoring.
• Identify vulnerable beneficiaries with special needs and suggest the most appropriate type of assistance tailored to each individual case (safe referrals to specialized actors).
• Assist in the compilation of information and reports on achievements. Provide weekly and monthly achievement reports internally to the Case Management Officer and, for urgent cases, on a daily basis.

Generic professional competencies for this position: 

• Experience working directly with affected/local communities in a humanitarian context within an international or local organization.
• Previous experience in complex and volatile contexts.
• Previous experience in conducting community-level protection needs assessments and protection monitoring.
• Basic knowledge and understanding of international standards, protection fundamental concepts, and guiding principles.
• Ability to gather, record, and manage data and information from different sources.
• Proficiency in IT tools (MS Office package, internet, email, etc.).
•  Working knowledge of English.

Context/Specific Skills, Knowledge, and Experience:

• Knowledge of the context in the geographical area of responsibility is desirable.
• Knowledge of the local languages.

Behavioral Competencies 

• Handling insecure environment
• Planning and delivering results
• Empowering and building trust
• Communicating with impact and respect