Fresh Jobs at Kuda Bank

About the role

• We are seeking an experienced and customer-focused Product Manager to own the challenge of building and scaling Business Banking at Kuda. Our goal is to make Kuda Business Banking the go-to solution for entrepreneurs, small businesses, and growing companies across Nigeria.
• In this role, you will be responsible for defining our strategy for growth, identifying and addressing the needs of different customer groups, and ensuring that the team builds products that truly delight our business customers. You will champion customer outcomes, drive product decisions, and help empower our cross-functional team to deliver meaningful financial products to small business owners.
• You will work on the strategy, execution, and delivery of our business banking products, ensuring that they solve the most important customer problems. You will collaborate with the Senior Product Manager for Business Banking, as well as engineering, design, compliance, and many other teams to deliver a cohesive experience that changes the way businesses think about finance.

Responsibilities:

Define & Execute Product Strategy:

• Develop and execute a product roadmap that scales Kuda Business Banking to thousands of businesses across Africa.
• Identify significant user pain points or opportunities and define solutions that meet their needs.
• Set clear goals, priorities, and metrics to evaluate product success and iterate accordingly.

Cross-Functional Collaboration:

• Work closely with engineering, design, risk, and other stakeholders to coordinate dependencies and manage risks associated with product launches.
• Partner with risk and compliance teams to mitigate any risks tied to new features, and ensure that regulatory requirements are met.
• Constantly align plans with internal teams to unblock development and communicate effectively with Kuda customers.

Feature Development:

• Drive features from definition through to release—coordinating across dependencies to move ideas from concept to implementation.
• Prioritize the work that genuinely solves user problems, delivering MVPs when appropriate and iterating quickly based on user feedback.
• Manage the backlog, ensuring features are delivered in a fast-paced and efficient manner.

Metrics & Performance Tracking:

• Define key metrics, monitor product performance, and ensure features achieve intended business and customer outcomes.
• Gather customer feedback and market insights to refine product strategy and continually enhance the product offering.

Why You’ll Love Working Here

• We’re a diverse and passionate team, driven to improve financial inclusion for millions of Africans.
• You'll have the opportunity to take ownership, drive results, and truly shape the future of business banking at Kuda.
• Our culture encourages sharing knowledge and ideas to continuously improve—ensuring everyone works productively, happily, and efficiently.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or a related field.
• 2 years of experience in product management, preferably with exposure to API products or developer- facing products.
• Familiarity with API technologies, architectures, and best practices.
• Strong analytical and problem- solving skills, with the ability to make data-driven decisions.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Experience with agile development methodologies and tools such as JIRA and Confluence.
• Passion for delivering high-quality products that delight customers and drive business value.

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About the role

• We are seeking a highly skilled and detail-oriented Data Analyst to join our dynamic Fraud Team. In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers' finances.

Key responsibilities:

• Identifying and investigating cases of fraud across our various channels
• Implementing measures to mitigate fraud risks and prevent fraudulent activities
• Monitoring all electronic transactions to detect suspicious patterns
• Handling escalations and providing timely resolutions to fraud-related issues
• Collaborating with internal stakeholders to identify trends and implement control measures
• Providing investigative findings on reported fraud cases to customers

Requirements

• Bachelor's degree in a relevant field
• Minimum of 1 years of experience in fraud analysis or a similar role
• Strong analytical and problem-solving skills
• Knowledge of fraud prevention techniques and technologies
• Proficiency in using fraud detection tools and software
• Excellent attention to detail and ability to work with large volumes of data
• Good communication skills and ability to collaborate effectively with cross-functional teams
• Ability to work in a fast-paced environment and handle multiple priorities