Fresh Jobs at International Rescue Committee (IRC)

Job Overview/Summary

• Under the supervision of Nutrition Capacity building Manager, the Nutrition Capacity Building Officer will be responsible for all UKAID project in his/her Local Government Area and is expected to ensure integrity, high level transparency and commitment in the implementation of the project.
• He or she is responsible for overseeing all nutrition activities for IRC supported OTPs in assigned LGA in Borno state.
• The Nutrition Capacity Building Officer will oversee and supervise supported SMOH OTPs staff/CHVs and reports to the Nutrition Manager.

Major Responsibilities

Program Management, Technical Quality, and Strategy

Nutrition program management:

• Support planning and implementing of the project activities and outputs at the field level to ensure the project achieves its objective of improving access to quality Nutrition services
• The Nutrition Capacity Building Officer will take lead in coordinating with LGA authorities reviewing all the technical reports from the Implementing Partners which authorities assigned to them.
• Track the performance of the project activities and targets against the expected results and advise on implementation process to ensure the project is progressing towards attaining its targets in each LGA.
• Conduct periodic analysis of progress of the project at the LGA  level and promote learning and sharing of best practices and lessons learnt through documentation
• Identifying program gaps in the supported OTP services with immediate solution for further necessary steps to address those gap.
• Provide capacity building and on-job coaching to Facility staff in CMAM services including IYCF best practices in supported facilities.
• Oversee the implementation of quality Nutrition program activities at all IRC supported health facilities in the targeted areas
• Design and lead assessments to ensure the voices of women and girls inform Nutrition program design
• Support proper Nutrition data collection and recording in the IRC supported OTP units and support the compilation of data and generation of quality Nutrition reports on a regular and timely manner;
• Support health facility-level reporting to SMOHs through LGA health authorities especially the HMIS.
• In line with the communication strategies of the consortium, ensure visibility of the project and project strategies at field level
• Support collection of stories and photographs that demonstrate the positive impact of the project.
• Monitor the performance of each supported OTP facilities with regular visits to the LGA health office, health facilities and communities
• Track work plan progress and participate in the review meetings with LGAs and Implementing Partners in the assigned LGAs.
• Coordinate assigned LGA needs assessments and capacity building plans leading to potential support in future in identified gaps.
• Act as liaison between the IRC, LGA and other implementing partners in the assigned LGA.
• Create an enabling environment to promote information sharing, partnerships and cordial relationship between community, government structures and target communities where the project works
• Foster inter program linkages, exchange information and experiences and contribute actively to protection and disaster risk reduction mainstreaming in the Nutrition program.
• Collaborate with other relevant sectors especially Environmental Health, as well as Health, Women Protection & Empowerment, and Child Protection to ensure holistic service package is available in response to the needs
• Participate in the development of nutrition sector proposals, including budgets and following up on their effective implementation.
• Develop nutrition sector work plans for all the IRC nutrition grants assigned to him/her by the nutrition coordinator. Supervise and coordinate the implementation and monitoring of nutrition project activities in line with proposal targets and work plan timelines.
• Coordinate routine project reporting, including mid-term and end of grant reports to the donor.
• Conduct nutritional surveillance in the program sites, including host community and internally displaced persons (IDPs)based on agreed methodologies including surveys, process monitoring, SMART, LQAS, SQUEAC and other rapid methods.
• Work with the field-based nutrition staff and community health Volunteers to establish, implement and monitor community based management of acute malnutrition activities, coupled with patient follow up, referrals and education for their better management at community level.
• Coordinate with other IRC departments and implementing partners to develop training curricula and implementation plans for community Health Volunteers (CHV’s).
• Assist in response and management of any nutrition emergencies e.g., acute food shortages and participate in the development of disaster preparedness systems.
• Promote mother infant and young child feeding best practices in various health facilities.
• Oversee implementation and integration of comprehensive growth monitoring program/Mass MUAC screenings at community level and report accordingly.
• Participate actively in execution of operational research and Documentation of Best Nutrition practices in various health facilities/Outreach sites if need be.
• Participate actively in planned program Rapid Nutrition assessment, nutrition surveys and KAP Assessments.
• Monitoring and supervising both IRC and MOH staff seconded to IRC to ensure work is performed efficiently.
• Routinely monitor staff performance according to their job description and provide written feedback in a timely manner.
• Oversee continuous training programs for the nutrition staff as well as organizing trainings with consultants as per the annual work-plan & budget.
• Review personnel issues and concerns of nutrition staff and assist with determining and implementing solutions.
• Participate in recruitment of nutrition staff as appropriate.
• Participate in the development of proposals, budgets and concept notes in coordination with the Nutrition Coordinator, DDP, Grants team, and HQ Technical Unit
• Monitor the purchase and use of materials, equipment and supplies
• Monitor and evaluate appropriate implementation of  projects against program objectives and IRC’s Program Framework.
• Identify opportunities for program development.
• Directly supervise other Nutrition staff,
• ANY OTHER ACTIVITY ASSIGNED BY THE COORDINATOR.

Key Deliverables

• Regular communication to provide updates on projects using various forms of communication relevant for the message and audience; these include the security situation, monthly field visit reports and reports on workshops/trainings conducted.
• Updates on outcomes of reviews needs assessments and capacity building plans.
• Draft success stories on key project impacts in the assigned LGAs.
• Notify the Nutrition Managers on changes in security context in the assigned LGA as and when they occur to inform implementation, security and safety of staff and other related partners
• Support the implementation of an appropriate visibility strategy
• Report challenges and/or solutions and gaps if any
• Facilitate the data flow of all reporting.

Program Development / Grant Management

• Contribute to design, planning, and drafting new proposals.
• Contribute to donors’ reporting whenever necessary.
• In collaboration with Nutrition Managers, develop an expenditure plan, review budget vs. actual expenditure for Nutrition grants on a monthly basis and take necessary actions;
• Ensuring budgets are used appropriately and efficiently and spending is in line with the IRC financial procedures and donor requirements;
• Ensure data collection, data compilation, timely preparation and submission of all internal reports including weekly and other associated monthly, quarterly, donor and special reports;

Staff Performance Management, Learning & Development:

Required for all positions with supervisory responsibility, if special considerations are needed (e.g. remote management), make this additive to the base language here.

• Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
• Develop and implement remote management capacity building approaches to build the strengths of the team in Nigeria.
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Approve and manage all time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
• Hold high-quality meetings with each direct report on a regular and predictable basis, at least monthly.
• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
• As required identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
• Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.
• Adhere to and act in accordance with the IRC Global HR Policies and Procedures, and communicates through word and example a high standard of compliance with all applicable policies and regulations.

Research, Learning and Analysis

• Monitoring Nutrition program implementation:
• Monitor project implementation and provide on spot support to field teams and propose modifications as necessary;
• Ensure regular health program data analysis and review, take follow up action on project implementation and prepare relevant action reports;
•  Supervise and provide technical oversight in the interpretation of data for improved programming and implementation;
• Monitor and promote integrated programming in a way that increases overall impact of Nutrition program at the community level.

Coordination & Representation

• Represent the program to Local government representatives, , partner agencies, etc. as required;
• In coordination with the Nutrition Manager actively develop and maintain effective working relationships with key stakeholders with government actors, international and local NGOs, and other relevant actors;
• Attend all relevant meetings in relation to the Nutrition program as may be required and feed in the IRC priorities during meetings;
• Facilitate field visits for internal and external stakeholders, when required.

Qualifications

Education:

• Health professional (Nutrition and dietetics, MD or RN with a MPH is preferred) with strong Nutrition background.
• A mature person of high professional discipline and moral integrity, able to work independently and under stress as the situation may dictate.

Work Experience:

• At least 3 years’ experience in managing and implementing Nutrition programs.
• Able to lead a team and experience in staff management.
• Experience in outbreak response interventions
• Ability to work with displaced communities with diverse cultural and ethnic backgrounds.
• Experience in donor report writing and proposal development
• Have experience in general management including financial and budget management, HR and logistics management
• MUST be an indigene of Monguno (Non-relocatable.)

Demonstrated Technical Skills:

• Background in situation analysis, health assessments M&E and program implementation.

Demonstrated Managerial/Leadership Competencies:

• Skills and experience of remote management
• Flexible, diplomatic and have ability and willingness live and work under pressure of workloads

Languages:  English

Computer/Other Tech Requirements:

• Full professional competency in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint.  Add position-specific (e.g. accounting software, statistical software, etc.).

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Major Responsibilities:

• Level I Help Desk Support – Including but not limited to assistance with password resets, account creations, desktop and laptop builds, and printer support. Ensuring that computer peripherals such as scanners, printers, photocopiers, monitors, mice, and others are configured and properly working for all field staff members.
• Level II Help Desk Support – Including but not limited to anti-virus assistance, Windows 10 & 11 support, office 365 support, general laptop, desktop, and printer repair, and light network troubleshooting. Providing assistance to end users for the configuration and troubleshooting of Microsoft products such as Outlook, Word, Excel, PowerPoint, Teams, etc
• Enterprise Ticket Management – Work inside our enterprise ticketing system, Service-Now, to provide timely and transparent customer support for all requests.
• Hardware Inventory – This position will support with imaging, distributing, and tracking all hardware; also tracking and installing all purchased software. Working in collaboration with the IT Officer/IT Team to ensure that end users’ computers are set up and configured with the IRC standard Operating system and applications versions (IRC image). Maintaining up-to-date IT documentation reflecting current computer assets status and network configurations.

Other Responsibilities

• Observe and uphold the IRC IT Acceptable Use Policy.
• Perform other duties as directed by the IT Lead.

Key Working Relationships:

Position Reports to: IT Officer/Snr. IT Manager.

Position directly supervises: None

Indirectly Reports: Snr. IT Coordinator if applicable

Qualifications

Education:

• Bachelor’s degree in Computer Engineering, Computer science and/or equivalent in a relevant field

Technical Skills & Experience:

• Strong troubleshooting skills, with the ability to effectively convey technical troubleshooting results to IT peers for seamless issue resolution
• Experience in desktop and laptop installation and maintenance
• Strong knowledge of Microsoft Operating systems and Applications suite installation and troubleshooting
• Good technical writing/documentation skills
• Good customer service skills

Soft Skills and Competencies:

• Ability to work harmoniously with other staff members in cross-cultural contexts.
• Good verbal communication and report-writing skills with the ability to convey information effectively in the Country’s official language – English.
• Customer & client-centered and service-oriented mind & attitude, and ability to work under pressure and diligently carry out instructions.
• Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.

Language Skills:

•  Excellent English and other major Country languages communication skills including speaking, listening, and writing.

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Scope:

• The IT Department supports the organization’s work by providing reliable and scalable applications and infrastructure for the IRC’s offices in the US and around the world, including many technologically challenging locations. An integral component of this effort is ensuring that Country Programs have the capacity to implement and support these IT initiatives effectively across the country offices and in the field sites.
• Reporting to the Senior IT Manager, the IT Officer will provide desktop support services to end users and be in charge of the office Network infrastructure configuration and management and Server system administration in the office under his purview. This also includes computers and end-user applications installations, mobile device configurations, installation and configuration of network printers and other computer peripherals, and all aspects of local domain Active Directory management.
• A key aspect of this role is ensuring all technology implementations in-country conform to the global IT policies and procedures hence working closely with the Senior IT Manager and Country IT Lead.
• Position Holder serves as focal person for IRC IT operations in the deep field sites of Monguno and Gwoza and any new deep field office in Borno State, while seating at and supporting the Maiduguri office.

Major Responsibilities:

System Setup and Configuration:

• Collaborate with the IT team to set up and configure computer systems with the required software and operating systems.
• Ensure adherence to standard configurations and implement updates as needed.

User Support and Troubleshooting:

• Provide technical assistance to end users, addressing hardware, software, and network-related issues promptly and effectively.
• Assist users in configuring and troubleshooting software applications, including productivity tools and business-specific software.

Network Infrastructure Management:

• Deploy and maintain the local area network (LAN) infrastructure, including cabling, wireless connectivity, and network equipment.
• Collaborate with the IT team to ensure optimal network performance, security, and availability.

Documentation and Asset Management:

• Maintain accurate documentation of IT systems, configurations, and procedures.
• Track and manage IT assets, including computers, peripherals, software licenses, and warranties.

Server and Active Directory Management:

• Assist in the deployment, maintenance, and administration of servers, including the management of Active Directory and domain services.
• Monitor server performance, conduct routine maintenance tasks, and ensure data backup and disaster recovery procedures are in place.

IT Project Support:

• Collaborate with the IT team and project stakeholders to provide technical expertise and support for IT-related projects.
• Contribute to the planning, implementation, and evaluation of IT initiatives.

Security and Compliance:

• Ensure adherence to IT security policies and procedures, including user access management, data protection, and system vulnerability assessments.
• Stay updated on industry best practices and emerging technologies to enhance system security and compliance.

Continuous Improvement:

• Identify areas for process improvement and propose innovative solutions to enhance IT operations and user experience.
• Stay abreast of technological advancements and recommend appropriate upgrades or enhancements.

Perform other duties as directed by the Senior IT Manager or Country IT Lead.

Key Working Relationships:

Position Reports to:  Senior IT Manager/Coordinator.

Position directly supervises: IT Assistant/IT Interns if applicable.

Indirectly Reports: IT Coordinator if applicable.

Indirectly supervises: IT Assistant if applicable.

Other internal and/or external contacts:

Internal:

• Program Coordinators, Finance Controller, HR & Supply Chain Coordinators, Field Coordinators

External:             

• Vendors and Consultants 

Qualifications

• Bachelor's degree in Information Technology, Computer Science/Engineering, or a related field.
• At least 3 years experience in IT
• Proven experience in IT support, network administration, and system troubleshooting.
• Proficiency in configuring and supporting hardware, software, and network equipment.
• Strong knowledge of Microsoft operating systems and applications (e.g., Windows, Office Suite).
• Familiarity with server administration, Active Directory, and domain services.
• Excellent problem-solving and communication skills.
• Ability to work effectively in a team and independently.
• Strong attention to detail and organizational skills.
• Experience using Unifi network devices.
• Good technical writing/documentation skills
• Experience with ServiceNow Ticketing system
• Knowledge of VSAT ka-band, c-band and Starlink Technologies
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA) are a plus.

Soft Skills and Competencies:

• Ability to work harmoniously with other staff members in cross-cultural contexts.
• Good verbal communication and report-writing skills with the ability to convey information effectively in the Country’s official language.
• Customer & client-centered and service-oriented mind & attitude, and ability to work under pressure and diligently carry out instructions.
• Proven sense of professional discretion, integrity, and ability to manage situations diplomatically and to effective resolution.
• Flexibility, ability to multitask, and work with little supervision.

Language Skills: 

• Excellent English and other major Country languages communication skills including speaking, listening, and writing. Knowledge of Hausa will be an added advantage.

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Job Description

• The Nutrition Capacity Building Manager will be the focal point for IRC's primary Nutrition care services in UK AID supported activities in Monguno and MMC/JERE LGA, Borno state; s/he reports to the Nutrition Coordinator and works closely and supervises other nutrition officers in the two LGAs in Borno states in the day to day administrative issues.
• The Nutrition Capacity Building Manager ensures the implementation of a quality Nutrition program, in accordance with national and international standards.
• The Nutrition Capacity Building Manager will identify gaps in Nutrition services and take the necessary steps to address those gaps.
• S/he provides technical oversight/ assistance in planning, implementing and monitoring of high impact interventions and provides support in system strengthening and promotion of childhood nutrition, with special focus to the most vulnerable and unreached population groups. In addition, provide coordinated support and technical assistance to the Health Department and management of on-going programmes statewide and establishing nutrition surveillance systems.
• He or She will directly supervise All nutrition activities in the two LGAs which will comprise of CMAM which include outreach activities, and Robust Infant &Young child Feeding program and will directly supervise Nutrition staff  working in MMC/JERE. He/she will coordinate nutrition program activities and report to the Nutrition coordinator.

KEY RESPONSIBILITIES:

Program Management & Development

• Participate in the development of nutrition sector budgets and following up on their effective implementation.
• Develop nutrition sector work plans for all the IRC nutrition grants assigned to s/he by the nutrition coordinator. Supervise and coordinate the implementation and monitoring of nutrition project activities in the two LGAs in Borno states in line with proposal targets and work plan timelines.
• Conduct nutritional surveillance in the programme sites, including host community and internally displaced persons (IDPs)based on agreed methodologies including surveys, process monitoring, SMART, LQAS, SQUEAC and other rapid methods.
• Work with the field-based nutrition staff and community health Volunteers to establish, implement and monitor community-based management of acute malnutrition activities, coupled with patient follow up, referrals and education for their better management at community level.
• Coordinate with other IRC departments and implementing partners to develop training curricula and implementation plans for community Health Volunteers (CHV’s).
• Assist in response and management of any nutrition emergencies e.g. acute food shortages and participate in the development of disaster preparedness systems.
• Promote mother infant and young child feeding best practices in various health facilities.
• Oversee implementation and integration of comprehensive growth monitoring program/Mass MUAC screenings at community level and report accordingly.
• Participate actively in execution of operational research and Documentation of Best Nutrition practices in various health facilities/Outreach sites if need be.
• Participate actively in planned program Rapid Nutrition assessment, nutrition surveys and KAP Assessments.
• Monitoring and supervising both IRC and MOH staff seconded to IRC to ensure work is performed efficiently.
• Routinely monitor staff performance according to their job description and provide written feedback in a timely manner.
• Oversee continuous training programs for the nutrition staff as well as organizing trainings with consultants as per the annual work-plan & budget.
• Review personnel issues and concerns of nutrition staff and assist with determining and implementing solutions.
• Participate in recruitment of nutrition staff as appropriate.
• Participate in the development of proposals, budgets and concept notes in coordination with the Nutrition Coordinator, DDP, Grants team, and HQ Technical Unit
• Monitor the purchase and use of materials, equipment and supplies.
• Monitor and evaluate appropriate implementation of projects against program objectives and IRC’s Program Framework
• Identify opportunities for program development.
• Directly supervise other Nutrition officers,
• ANY OTHER ACTIVITY ASSIGNED BY THE COORDINATOR.

Staff Management

• Recruit national staff in conjunction with the Human Resources Department
• Maintain updated job descriptions, conduct interviews, orient new staff to the IRC and the Protection program.
• Supervise the nutrition staff directly, providing ongoing leadership to the project team and overseeing implementation and coordination of activity plans to ensure targets are met.
• Provide ongoing supervision, leadership, training and technical support and guidance to nutrition staff, and ensure all nutrition staff adhere to best-practice principles in all aspects of program implementation.
• Overall responsibility for Nutrition team’s timesheets, work plans, vacation schedules, and staff training/development activities
• Ensure Performance Management System documentation for all staff is in place and followed up regularly.
• Build staff capacity in work plan development and reporting to ensure accurate monitoring and documentation of activities.
• Recommend and implement a capacity building/development plan for project staff based on documented capacity needs assessments exercise.
• Ensure nutrition staff understands and follows IRC and donor Policies and Procedures

 Technical Monitoring and Program Quality

• Provide technical supervision of, and technical support to IRC nutrition programming activities.
• Ensure that nutrition programs utilize standardized protocols, policies and guidelines, as prescribed by the Ministry of Health and WHO/UNICEF
• Ensure that all nutritional activities are consistent with established best practices.
• Oversee the collection and timely reporting of data and statistics for all nutrition programs in line with IRC guidelines and according to internal and donor requirements.
• Ensure appropriate follow-up and decision-making on data relevant to IRC nutrition programs.
• Ensure good coordination with the health teams and with the Nutrition, Health, and iCCM Coordinator.
• Monitor evolving needs of the target communities and adjust the programmatic priorities as necessary.
• Conduct nutritional surveillance in the programme sites, including host community and internally displaced persons (IDPs)based on agreed methodologies including surveys, process monitoring, SMART, LQAS, SQUEAC and other rapid methods.

Grants Management and Reporting

• Manage and oversee all the nutrition grants; develop and maintain work, spending and procurement plans for all projects.
• Participate in Grants Opening, Mid-Term and Closing meetings.
• Prepare internal and external reports within agreed deadlines using IRC and donor formats, as required.
• Assure appropriate and timely spending of grants to achieve program goals, grant reporting contributions, use and distribution of supplies and resources.

Representation & Coordination

• Develop and maintain effective working relationships with all stakeholders - including Ministry of Health, community leaders, NGOs, UN agencies, community-based organizations and other IRC sectors to enhance cooperation and coordination.
• Ensure that information from coordination meetings is shared internally and with other sectors, as appropriate.
• Attend the nutrition coordination meetings or represent the IRC in other relevant forums.

Qualifications

• Bachelor degree in Food, Nutrition and Dietetics or Registered nurse or Medical doctor with strong Nutrition Background from a recognized University.(Masters in Public Health (MPH)/Nutrition preferred)
• A minimum of 5 years of professional experience in nutrition, public health, nutrition planning and management and/or in relevant areas of maternal, infant and child nutrition care at program management level is required.
• Knowledge in computer statistical packages such as SMART and basic data analysis skills.
• Experience in designing and implementing nutrition surveys and other methodologies.
• MUST be registered by Nigeria Nutritionist and Dietitians Institute or other relevant Bodies, such as SQUEAC, SLEAC surveys techniques.
• Experience in managing a nutrition program in emergencies or among refugee/ displaced populations is an added advantage.
• Excellent management skills
• Ability to write clear and concise reports and proposals and to meet required reporting deadlines.
• Able to work independently while being a strong team player.
• Experience supervising health staff in a complex setting; ability to support and build staff capacity.
• Excellent oral and written communication skills.
• Ability to live and work under pressure in an unstable security environment.
• Excellent computer skills: MS Word, Excel, Power-point, Epi-Info/SPSS, Outlook and the internet.
• Fluency in English. Skill in local languages an advantage.