Fresh Jobs at International Medical Corps

FIELD SITE:  Manage both field site in Gwoza/Askira-uba

JOB SUMMARY: 

The main responsibility of the pharmacy officer is to ensure that all pharmaceuticals and other medical commodities are made available to the appropriate IMC-supported facilities within given area of responsibility by coordinating with the different IMC departments – logistics, programs and finance. This responsibility will entail knowledge in supply chain management, familiarity with the country’s pharmaceutical policies and regulations including importation regulations and IMC’s logistics policies and procedures. The pharmacy officer is expected to contribute to the program by ensuring that appropriate medical commodities are provided at the highest quality in appropriate quantity needed for the implementation of IMC’s programs.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

MAIN TASKS AND RESPONSIBILITIES

Responsible for the pharmaceutical chain management at the assigned field office in consultation with the technical supervisor, health program manager, logistics manager and/or designates.

Representation:

• Represents the pharmacy department in all pertinent field site meetings internally within IMC
• Supports the health program manager and/or designate during discussions on medical commodities with field level counterparts in relevant meetings such as sub-national health cluster meetings.

Proposal Development:

• Contributes to field inputs on medical commodities pertinent to the project design
• Draft and submit bill of quantities of medical commodities in accordance with host country and donor approved formularies within approved project scope and budget limitations
• Contribute to the identification of outsourcing of additional medical commodities to augment donor procured items to ensure comprehensive support according to project design

Quality Control:

• Leads the field site health unit in ensuring that all pharmaceuticals and other medical commodities which includes medical and laboratory equipment and supplies are at par with globally accepted standards
• Upon the confirmation of the chief pharmacy officer, participates as the technical expert during vendor pre-qualification and vendor verification processes at field site level
• Promotes the highest standards of supply chain management through the adherence of WHO standards in the acquisition, storage, delivery, distribution and disposal of medical commodities

Reporting:

• Ensures that pending stock outs, damaged medication or any other irregularities observed with regard to the use of pharmaceuticals and other medical commodities are reported in a timely manner to pertinent staff including the technical supervisor, health program manager and field site coordinator
• Counter check any submitted monthly consolidated consumption and stock reports

Documentation:

• Draft donation letters and prepare goods issue orders according to requests received from pharmacists at supported health facilities as verified through consumption records and inventory stock reports
• Maintain hard and soft copy files for all documents relating to procured, received gifts in kind, and donated medical commodities including records of pharmaceutical disposal of expired or unusable items as per host-country and donor guidelines

Monitoring and Evaluation:

• Coordinates with the MEAL department to ensure that regular monitoring of pharmacies and storage within supported health facilities are conducted
• Ensures that all sites maintain updated stock inventories, record usage through consumption reports and provide feedback on near expiring medications, impending stock outs as well as slow moving medical commodities 

Warehouse and Storage:

 In collaboration with the pharmacy officer, ensures that medical commodities in the IMC warehouse are received, stored and transported in accordance with internationally accepted standard practices including tracking expiration dates, First Expire - First Out policy, bin cards, stock cards, tracking registers, re-order thresholds, cleanliness, temperature monitoring and other tasks pertinent for the maintenance for the viability and storage of pharmaceuticals and other medical commodities

• Follow up on pharmaceutical and other medical commodities stocks and communicate the need to request for replenishment
• Ensure tracking of over-utilized and under-utilized items and advise program manager and senior medical officer

Other responsibilities:

• Adhere to administrative directives with regards to work schedules, record keeping, patient communications, re-stocking of essential pharmaceuticals and other medical commodities
• Adhere to IMC Code of Conduct and internationally accepted humanitarian principles
• Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Ethical Conduct for IMC Staff

The International Medical Corps maintains a code of standards of conduct that shall govern the performances of its employees engaged in the award and administration of contracts. No employee, officer, or agent shall participate in the selection, award, or administration of a contract supported /by donor funds if a real or apparent conflict of interest would be involved. Such a conflict would arise when the employee, officer, or agent, any member of his or her immediate family, his or her partner, or an organization, which employs or is about to employ any of the parties indicated above, has a financial or other interest in the firm selected for an award. IMC officers, employees, or agents shall neither solicit nor accept gratuities, favors, or anything of monetary value from contractors, or parties to sub- agreements. These standards shall provide for disciplinary actions to be applied for violations of such standards by IMC officers, employees, or agents.

Prevention of Sexual Exploitation and Abuse

• Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps

Compliance & Ethics:

• Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values
• Other duties as assigned. The duties and responsibilities listed are representative of the nature and level of work assigned and are not necessarily all inclusive

MINIMUM QUALIFICATIONS

• Typically, a Bachelor's degree in pharmacy. Equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, 3+ years in medical commodities and pharmaceutical chain management.
• Must present training certificate or previous experience in pharmacy management or equivalent
• Familiar with the Basic Package of Health Services according to MOH
• Knowledge and previous experience working with stock management.
• Experience with pharmaceuticals and other medical commodities preferred.
• Ability to work under pressure and willing to be on call when the need arises
• English writing and reading skills essential
• Willing to work with a team
• Verbal and written English skills desirable

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FIELD SITE: GWOZA LGA, BORNO

Job Summary:

The primary function of the Field Site Manager is to provide leadership and overall day to day management of IMC activities in Gwoza LGA. Together with Program Director, Health Coordinator, GBV Coordinator, WASH Coordinator, and program staff, he/she participates in defining intervention priorities, develop necessary contacts and relationships with government, non-government, donors and UN agencies at the field level; Contribute to the development of strategies and manage existing programs and resources, and provide day to day supervision, management and coaching to a wide team of IMC staff in Gwoza. Ensure that International Medical Corps programs are delivering the highest level of quality of nutrition services in line to national and international guidelines. Report any security issue and ensures all IMC internal procedures are followed-up.

Main responsibilities:

Internal Coordination and Program Management:

• Ensures that program needs at the field site are met with adequate operations support through regular meetings with WASH, Health and GBV project staff, Finance-Administration, Human Resources, and Procurement
• Participate in program activity planning, implementation, strategy, needs assessment, meetings, etc
• Ensure staff training and capacity building as necessary to meet the needs of implementing programs.
• Logistics management (with technical support from Supply Chain Coordinator, field logistics officer, ensuring that IMC logistics procedures are implemented and respected.
• With technical support from Finance Director ensure that IMC finance and HR procedures are implemented and respected.
• Submit regular cash requests and forecasts based on activity needs.
• Coordinate with budget holders and Finance/Admin unit to ensure adequate for support for program operations.
• Ensure that field finance/admin and implement appropriate accounting, cash management, salary payments, HR procedures and file other administrative issues.

Coordination and Representation:

• Responsible for IMC representation in the field site and general coordination
• Ensure IMC’s programming approach is known and correctly understood by all stakeholders at field level including by pro-actively liaise and build good rapport with INGO, UN, local authority officials, community representatives, and any other relevant stakeholders in the field contributing to shaping the overall Health, WASH and GBV strategy of the NE Nigeria response.
• Ensure that information from coordination meetings is shared internally and with other sectors, as appropriate.
• Ensures reporting and liaison to local authorities, as needed.
• Supervise national staff at field level.
• Provide oversight support and guidance to staff and ensure IMC’s programming approach is known and correctly understood by all stakeholders at field level.

Security Management:

• With technical support from the Security Coordinator and Country Director, ensure that security procedures are implemented.
• Take necessary security steps to ensure site and staff safety.
• Monitor security on each day including evaluations.
• Ensure external liaison with main actors but also develop an information diversified network.
• Validate all staff and logistics movements between bases.

Staff Management:

• Supervise the operational staff to ensure that work is done properly and efficiently.
• Provide appropriate and timely feedback to nutrition program staff regarding their performance.
• Routinely monitor staff performance according to their job description and set objectives.
• Evaluation and appraisal of staff through the IMC Performance Management.

Qualifications and Experience:

• Minimum of a bachelor’s degree in management studies (Business Administration, Project Management, Social Science, Social Works and Administration, International Development, Public Health),
• Work experience in managing WASH, Health and GBV projects is desirable.
• At least 2 years’ experience in coordinating, implementing and programs in emergency contexts and/or refugee or IDP settings.
• Experience in technically supervising staff in a complex setting.
• Ability to validate and interpret data.
• Demonstrated ability to support and build staff capacity.
• Ability to work independently and as a collaborative team member.
• Fluency in English.
• Excellent oral and written communication skills.
• Ability to live in a high security environment; Preferred.
• High level of communication and public relations skills.
• Proficiency in Microsoft office packages

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FIELD SITE: MAIDUGURI

Job Summary:

The Deputy Director Programs supports the Program Director in the planning, design, implementation, supervision, expansion/development and administration of BHA program. Together with the Program Director, the Deputy Director provides leadership to ensure quality USAID/Bureau for Humanitarian Assistance program delivery by coordination with the BHA Consortium partners comprising of International Medical Corps as the Lead of the consortium and other partners.  To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation.

Main responsibilities:

Strategic Planning and Program Management

• Provide leadership and guidance to Consortium partners with the overall guidance of Program Director
• Ensure and support the management and implementation of a high-quality program, ensuring all the interventions are completed within time, within budget, achieving program objectives and in line with International Medical Corps principles, values and strategic plans.
• Work closely with the Program Director and other members of the senior leadership and field teams to determine the projects needs within the scope of the BHA consortium related strategic objectives and project results are accomplished and meet technical quality standards.
• Participate in the development and/or review of new proposals and strategic plans.
• Understand the operational and programmatic environment in country and its implications upon International Medical Corps programming.
• Ensure that results-oriented strategic directions, targets, deliverables and standards of care are communicated and agreed with the Consortium partners, and the respective teams at IMC, and in consultation with external partners and stakeholders.
• With the support of Program Director, act as primary contact person for the desired Consortium and stakeholders, taking responsibility for addressing the consortium related project matters as identified by the donor and consortium members.
• Identify new projects and make recommendations to the Program Director and Country Director.
• Assist Program Director and Country Director in expanding country portfolio by pursuing new sources of donor funding.
• Conduct regular visits to all project field sites to ensure proper implementation of activities, determine programmatic gaps, etc.
• Liaise with the MEAL department at IMC to oversee project monitoring and evaluation, ensuring effective use of data and insights for project adaptation and evolution, organizational learning, and sharing lessons with stakeholders during implementation and beyond.
• Promote an environment of continuous learning, where staff are encouraged and supported to grow and develop.
• Promote the culture of high performance in the IMC and among Consortium partners through monitoring program and taking corrective action.
• Ensure optimal coordination within the Consortium to maximize impact and avoid redundancy during project implementation.
• Lead the promotion of BHA sectors through media presentations such as one-page brochures as well as success stories for IMC website and potential external sources.

Finance Management

• Work with finance and project staff to ensure timely and accurate financial and programmatic reporting. 
• Provide input to the Program Director on potential areas of concern related to programming spending, effectiveness of in-country reporting and planning and adherence to financial requirements.
• Prepare work plan and budget that identify key objectives, responsible staff, deliverables and potential roadblocks.
• Play an active role in preparing internal and external audits with finance and take all necessary measures to address audit findings.
• As requested by the Program Director and/or Country Director, provide input to audit issues and corrective action plans.

Human Resources Management

• Directly supervise program staff in accordance with the IMC organogram.
• Conduct analysis of staffing structure in coordination with the Program Director and appropriate Senior Management.
• Provide policy guidance, training and ongoing guidance to all program staff.
• Facilitate and support capacity building to meet program’s needs.

Field Site Management 

• Make frequent trips to all program field sites to ensure proper management of field sites’ project.
• Maintain frequent communication with Program Director and Technical Unit teams to ensure program activities and objectives are communicated.
• Maintain open lines of communication with all field staff that are involved on implementation of the assigned grant.
• Attend coordination meetings which are relevant to country program activities.   

Monitoring, Evaluation, Accountability and Learning

• Ensure new program proposals adhere to donor requirements and expectations regarding MEAL, demonstrating the country mission’s commitment to quality, accountability, and continual improvement.
• Ensure the allocation of necessary budget and human resources for implementation of MEAL activities across all grants.
• Ensure the implementation of MEAL activities in line with donors’ requirements and IMC’s minimum standards. 
• Ensure formal design, implementation, training, and monitoring of community-based feedback and response mechanisms (CBFRM) to capture, monitor, respond to and act on feedback and complaints from communities. 
• Ensures findings, lessons, feedback and evidence from the previous project cycles inform future program strategy, planning and design.
• Ensures partner level activities/training pertaining to MEAL are resourced. 
• Ensure MEAL staff and findings are incorporated into program review and planning meetings.
• Regularly check on the complaints handling to ensure local guidelines are followed with respect to documentation, referrals, reporting pathways, and feedback loop.
• Ensure effective use and implementation of MEAL minimum standards across program management. 
• Provide technical support to MEAL department while developing MEAL strategy for the country mission.
• Ensure Staff and Consortium members at all levels are aware of their roles and responsibilities related to CBFRM staff training and handling feedback/complaints referred by MEAL.

Representation

• Attend meetings with donors, UN agencies, government ministries, and other stakeholders on behalf of the organization as needed.
• Develop and nurture contacts within the donor community, government, UN agencies, and other NGOs.
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the IMC Code of Conduct and institutional ethics and values in relation to internal and external actors.
• Together with Program Director and Country Director, establish and update contact details of potential donors in-country and stay aware of the major changes and strategies of the key donors.
• When needed, participate in donor meetings and communicate relevant information to HQ;
• Ensure maximum visibility of the agency amongst the NGO community
• Lead the production of reports and ensure the timeliness and accuracy of information provided, as well ensuring confidentiality of sensitive information.
• When required, represent IMC at external and internal meetings as requested.
• Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Minimum qualifications:

• Typically, a bachelor’s degree in related field. Equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, 7+ years of significant experience in humanitarian programs and/or emergency response, mainly in the Health, Nutrition, WASH, Protection, and Shelters including management experience in an NGO environment, with at least 3 years of significant field operations experience running both emergency and development programs.
• Diverse background in operations, with strong understanding of logistics, administration, HR
• Strong experience in financial management, budget development and analysis.
• Ability to analyze information, evaluate risks, mitigation options and to think and plan strategically.
• Experience of working within an NGO consortium setup
• Experience in logistics, including procurement, supply chain, fleet management and inventory. 
• Experience and knowledge in securing grants from major institutional donors
• Significant knowledge of international humanitarian systems, institutions and donors, and of procedures, accountability frameworks and best practices in emergency management
• Skill and knowledge in program sustainability and capacity building, public-private partnerships and project monitoring and evaluation (both quantitative and qualitative methods)
• Strong computer skills including Word, Excel, PowerPoint, and Outlook.
• Regional experience: knowledge of the context (in experience and expertise) and understating of the culture is essential.
• Outstanding organizational and problem-solving skills, analytic & pragmatic.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Resourcefulness and creativity essential to work with a wide range of program activities.
• Ability to cope with stressful situations and work with limited resources.
• Profound cross-cultural awareness and some insight into health care issue
• Excellent communication skills, both oral and written.
• Knowledge of USAID/BHA regulations and requirements is preferred.