Fresh Jobs at First Bank

DUTIES & RESPONSIBILITIES

• Assist in defining project scope, goals and deliverables of assigned strategic initiatives in collaboration with stakeholders.
• Participate in identification and validation of key business requirements.
• Support development of clear business case/impact assessment for the project.
• Collection and analysis of business requirements for projects.
• Evaluation of data through task analysis, business process analysis, surveys etc.
• Monitor progress of assigned workstreams, and ensure timeliness and desired quality of deliverable.
• Identify, document, and build up costs in an as-is environment. Forecast and predict cost break-downs in proposals or future-stated environments.
• Design and develop technical reference documentation for project work plans, guidelines, standards, procedures, and processes that meet the needs of the Business/Project Sponsor. 
• Lead sub-project teams as required.
• Ensure that project deliverables meet the requirements of the Business and quality standards.
• Ensure that project team works according to project scope and timelines.
• Overseeing data collection and research and analysis conducted by Project Analysts
• Communicating effectively with external and internal customers to deliver projects’ functional requirements.
• Deliver presentations to internal or external stakeholders on aspects of the project.
• Represent the project at meetings or other fora.
• Support delivery assurance practices by participating in periodic project reviews and audits and maintaining accurate and timely project reporting.
• Anticipate and communicate project risks.
• Interface with representatives of the Business and become a trusted advisor or confidant.

QUALITIES 

• Ability to multi-task under tight deadlines.
• Ability to manage relationships with internal and external customers.
• Ability to prioritize independently, multiple requests to meet the organizational goals.
• Excellent interaction skills, collaborative work style, and strong interpersonal and team skills.
• Ability to effectively plan and lead the correct processes to reach conclusions/consensus in a facilitated meeting and positively handle disruptive or hostile participants.
• Knowledge of the various levels of listening, ability to choose the right level depending on the situation. 
• Ability to objectively restate the opinions of others.
• Ability to select and use appropriate tools for the job and perform technical research as required to supplement and support methodologies in delivering solutions to the Business.
• Proficiency in the use of Microsoft Office products (Word, Excel, PowerPoint, Project and Visio) to accomplish daily business activities and facilitate communications.
• Ability to identify key issues, analyze data, and make recommendations to address problems.
• Outstanding integrity and the ability to always seek to do the right thing for the client and the Firm.
• Ability to think globally and discuss multiple aspects and impacts of issues. 
• Ability to respect and appreciate different personality styles, thinking, backgrounds, and cultures.

JOB REQUIREMENTS

Education 

• Minimum of Bachelor’s degree, with a minimum grade of 2.2.

Experience 

• Minimum of three to five years relevant working experience.
• Experience with transformation, change management or other strategic projects.

go to method of application »

DUTIES & RESPONSIBILITIES

• To develop work plans and manage multiple project work streams to support the implementation of strategic objectives, within budget and within the agreed timelines.
• Identify and validate key business requirements for assigned workstreams.
• Estimate the resources (human, financial and technical) needed to achieve goals. 
• Analyze business data to assess situations, assigning tasks to team members, and problem-solving when issues arise.
• Ensure adequate documentation and record keeping for project activities.
• Document standard processes to ensure consistency in execution in line with agreed timelines.
• Develop a Business Readiness and Change Management Plan to disseminate information to all stakeholders throughout the Project life cycle for assigned work streams.
• Effectively communicate project expectations to all stakeholders in a timely and clear fashion.
• Provide solutions, improvements and take corrective action on challenges that may arise.
• Identify and manage dependencies and critical path.
• Ensuring that required approvals are obtained and that adequate documentation is maintained for all project expenditures
• Helping solve end-user problems and managing financial aspects of contracts.
• Ensuring contract terms and conditions are met and that contracts are carried out according to agreed terms.
• Assist the engagement team in analyzing engagement data to identify incorrect coding, excessive time and expense items.
• Monitor and track project milestones and deliverables, and provide reports on a periodic basis.
• Proactively manage changes in assigned Project scope, identify potential crisis, risks, devise contingency plans to provide solutions and take corrective action. 
• Develop presentations, reports and provide briefings on assigned tasks.
• Provide engagement management support to assigned Project sponsors, including project set-up, managing key performance indicators, and monitoring investment.

QUALITIES

• Ability to manage relationships with internal and external customers.
• Ability to make objective and well-informed decisions; perceive the impact and implication of decisions.
• Ability to show flexibility – open to change and adapt behavior or work methods in response to new information or unexpected obstacles.
• Ability to implement best practices and tools for Project execution and management.
• Ability to efficiently conduct analysis and produce high quality insights.
• Ability to ensure full adoption and sustainability of project initiatives.
• Proficient in MS Office and CRM/project management software.
• Excellent verbal and written communication abilities.
• Solid functional knowledge, including but not limited to the Bank's key transformation pillars and capabilities which include Customer & Innovation, Operations Improvement, Organization and 
• People and Process and Enterprise IT 
• Exceptional analytical and quantitative problem-solving skills
• Demonstrated leadership ability in a team environment
• Initiative taker, eager to break new ground, create opportunities for others
• Willingness to take personal risks - as seen through leadership roles - in work environment and extracurricular activities. 
• Ability to work effectively with people at all levels in an organization.
• Strong time management and organizational skills, detail oriented with the ability to work on multiple concurrent assignments.
• Ability to be proactive in day-to-day interactions, formulate solutions to problems and work in a fast-paced environment; travel may be required.

JOB REQUIREMENTS 

Education 

• Minimum of Bachelor’s degree, with a minimum grade of 2.2.
• Project Management certification will be an added advantage.

Experience 

• Minimum of five years of banking experience, covering a range of functional areas.
• Experience with managing transformation, change management or other strategic projects. 
• Experience with Program Management Office or Project Management Office desirable.
• Supervisory or leadership experience.

go to method of application »

DUTIES & RESPONSIBILITIES

• Define program/project scope, goals and deliverables of assigned strategic initiatives of FirstBank in collaboration with all stakeholders.
• Lead and deliver large, complex internal & external engagements that identify, design, and implement creative business and technology solutions for the Bank.
• Clearly define quantifiable program benefits, and ensure a benefits realization plan for the program.
• Estimate the resources (human, financial and technical) needed to achieve project goals.
• Prepare budget proposals, obtain approvals and recommend subsequent budget changes where necessary.
• Effectively and efficiently manage resources tied to the various projects.
• Ensure that required approvals are obtained and that adequate documentation is maintained for all program/project expenditures.
• Develop a holistic Business Readiness and Change Management plan to disseminate information to all stakeholders and the public throughout the program/project life cycle.
• Effectively communicate project expectations to all stakeholders in a timely and clear fashion
• Manage multiple work streams on assigned projects to deliver expected quality within milestones and on budget, including the achievement of the benefits realization plan.
• Supervise the activities of the Team Leads, Senior Associates, and Associates or other project team members and enabler teams working on assigned projects.
• Proactively manage changes in project scope, identify potential crisis/risks, and devise contingency plans to provide solutions and take corrective action.
• Conduct project post mortems reviews and make recommendations (Report) to identify successful and unsuccessful project elements.
• Drive insight-infused discussions to enable Project sponsors to best develop and execute against their overall strategy.
• Apply an in-depth knowledge of organizational structures, operating models and processes to analyze, assess and improve Project sponsor’s business and project requirements.
• Identify and solve problems objectively using analysis, experience and judgment.
• Identify and transform opportunities into solutions that drive business value for our internal FirstBank clients.
• Develop presentations, reports and provide briefings on projects to Management.
• Leverage cross-geography insights and practitioners to enhance internal FirstBank internal client service delivery.
• Incorporate financial information when evaluating business opportunities and making recommendations.
• Participate in the development and presentation of proposals for business development activities.
• Develop relationships, establish credibility with and instill confidence in internal clients.
• Articulate how technology enables and differentiates the business and communicate this effectively to Project sponsors and other internal customers.

QUALITIES

• Ability to identify program/project complexities and reflect same in the work plan.
• Ability to make objective and well-informed decisions; and also to perceive the impact and implication of such decisions.
• A very strong sense of ownership with every assigned task.
• Strong track-record in effectively developing market credibility in a timely manner.
• Strong people management and project management skills.
• Excellent communication and interpersonal skills with the capacity to motivate and lead a team with enthusiasm, drive and effectiveness.
• Proven ability to deliver on multiple tasks within tight timelines in a client-driven environment.
• Excellent persuasive and negotiation skills.
• Ability to show flexibility - open to change and adapt behavior or work methods in response to new information or unexpected obstacles.
• Ability to effectively manage multiple work streams of the implementation program/project.
• Ability to identify and resolve conflicts within the project team.
• Ability to implement best practices and tools for program/project execution and management.
• Deep industry knowledge and good understanding of underlying operational issues.

JOB REQUIREMENTS

Education 

• Minimum of Bachelors degree, with a minimum grade of 2.2.
• Project Management certification will be an added advantage.

Experience 

• Minimum of ten years relevant working experience, covering a range of functional areas.
• Experience with managing transformation, change management or other strategic projects.
• Experience with Program Management or Project Management Office desirable.
• Supervisory experience.