Fresh Jobs at FairMoney

Role Overview: 

• The Senior Product Manager for our Neobanking division will play a crucial role in devising and implementing strategies for our banking products. This position demands an expert understanding of digital banking trends, regulatory environments, and the unique financial needs within the African market.

Key Responsibilities:

Product Strategy and Vision:

• Craft a compelling product strategy for the Neobanking division that aligns with Fairmoneyʼs overarching business goals.
• Scout and prioritize market opportunities to ensure our banking products are competitive and address the needs of a dynamic fintech environment.

Product Roadmap Management:

• Work collaboratively with teams across Engineering, Marketing, UX/UI Design, Data Analytics, and Operations to develop a cohesive and feasible product roadmap.
• Continuously evaluate and adjust the roadmap in response to market shifts, consumer feedback, and strategic priorities.

Customer Insights and Analysis:

• Execute detailed market research and customer analyses to extract insights that inform product decisions and enhance customer engagement and satisfaction.
• Leverage analytics to refine product features and ensure alignment with user expectations and business objectives.

Product Development and Launch:

• Supervise the entire product lifecycle from ideation to market launch, guaranteeing quality, compliance, and alignment with customer expectations.
• Ensure seamless collaboration across functional teams to achieve product delivery within set timelines and budget.

Risk Management and Compliance:

• Coordinate closely with the Compliance and Risk management teams to ensure all banking products comply with legal standards and ethical norms.
• Develop strategies to mitigate risks and secure the interests of both customers and the business.

Performance Tracking and Optimisation:

• Establish and monitor critical performance indicators to measure product success and market penetration.
• Iterate and enhance product offerings based on rigorous analysis and customer feedback.

Team Leadership and Development:

• Lead, mentor, and build capabilities within the product management team to foster a culture of innovation and excellence.
• Define clear team goals, offer consistent feedback, and support career development.

Requirements

• Bachelor's degree in Business, Finance, Computer Science, or related field; Masterʼs preferred.
• Extensive experience as a Product Manager within the banking or fintech sectors.
• Comprehensive understanding of digital banking products, including mobile banking, API-driven banking services, and customer engagement tools.
• Strong analytical skills with a proficiency in data analysis tools such as SQL, Python, and Excel.
• Deep familiarity with the Nigerian and broader African fintech landscapes; knowledge of local banking regulations and customer behaviors is highly advantageous.
• Exceptional leadership and communication skills, with a proven ability to manage high-performing teams in a fast-paced environment.
• Innovative and entrepreneurial mindset, with a commitment to hands- on problem-solving and a data-driven approach.

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Role Overview:

• The Technical Product Manager will oversee the strategic development and enhancement of our payment systems, including payment switches and backend infrastructure. This role requires a strong technical background in payment systems architecture and a deep understanding of the technical challenges associated with high-volume financial transactions.

Technical Strategy and System Architecture:

• Develop and refine the technical strategy for payment processing, focusing on scalability, security, and compliance.
• Design and oversee the implementation of system architectures that support complex payment transactions.

Product Development:

• Lead the technical development of payment solutions, from conceptualization to deployment, ensuring they meet business needs and performance standards.
• Collaborate with engineering teams to ensure technical feasibility and timely execution of product initiatives.

Market and Technology Analysis:

• Conduct ongoing analysis of the latest payment technologies and industry trends.
• Evaluate competitive payment solutions and technologies to ensure Fairmoney remains at the cutting edge.

Risk Management and Compliance:

• Work closely with the compliance and risk management teams to ensure all payment solutions adhere to national and international financial regulations.
• Implement strategies to mitigate technical risks associated with payment processing.

Performance Optimization:

• Monitor and optimize the performance of payment systems to handle increased transaction volumes without compromising on speed or accuracy.
• Utilize data analytics to improve system efficiencies and user satisfaction.

Stakeholder Collaboration:

• Collaborate with internal and external stakeholders to define product requirements and roadmaps.
• Ensure alignment between technical teams and business objectives, facilitating effective communication and project management.

Requirements

• Bachelorʼs or Masterʼs degree in Computer Science, Engineering, or a related field.
• Proven experience as a Product Manager in a technical role, specifically within the payments industry.
• Strong background in developing payment switches and understanding of backend infrastructure essential for high-volume financial operations.
• Proficiency in technical aspects of payment systems, including APIs, payment gateways, and transaction lifecycle management.
• Demonstrated ability to lead technical teams and manage complex product developments.
• Excellent problem-solving skills and ability to think strategically and analytically.
• Familiarity with the Nigerian payment ecosystem and regulatory environment is highly beneficial.