Fresh Jobs at AjoMoney

Location: Ikeja, Lagos

Job Description

• Manage large amounts of incoming phone calls.
• Generate sales leads.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Job Requirements

• Candidate should possess a Bachelor' s Degree / HND / OND / NCE qualification.
• 1 - 5 years work experience.

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Requirements

• Candidates should possess a Bachelor's Degree, HND, Master's Degree, NCE or OND qualification.
• Candidate will be required to distribute questionnaires and record information on the field.
• Candidate will be required to onboard users and tell them about the company product and services