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Role Overview

• The Fleet Operations Lead will be responsible for the Setup, Maintenance, Refurbishment and Security of the Fleet in his Jurisdiction.

Key Responsibilities
Documentation:

• Maintain records of all vehicles within city jurisdiction and maintain records of their status at all times
• Ensure that records admitted in VAMS are without errors and reliable
• Collaborate with the Driver Operations team to monitor vehicles to ensure that inactive vehicles in your domain do not exceed 2% at any point in time
• Maintain a record of daily activations in your jurisdiction
• Ensure that every vehicle that enters the facility is checked in and also checked out when they leave the facility.

Vehicle Setup:

• Setup of newly procured vehicles within a defined frame and budget.
• Coordination of vehicle documentation process to complete the setup loop.
• Oversee that all vehicles which are activation ready are activated.
• Upload vehicle information into VAMS accurately.

Vehicle Maintenance:

• Ensure that all vehicles scheduled for maintenance are checked into the premises and on VAMS.
• Maintain detailed records of vehicle maintenance and servicing.
• Co-ordinate with Authorized Service Workshops in his jurisdiction to ensure that service records are entered into VAMS.
• Liaises with OEMs to ensure Warranty issues are tracked and closed out.
• Follow up and ensure that insurance claims are closed out within the allocated time and ensure vehicles are restored to service.
• Ensure compliance with all Federal, State and Local laws related to the repair of vehicles and equipment use and care.
• Responsible for maintenance of all operational vehicles in jurisdiction (These include vehicles used by verification, retrievals teams etc.).

Vehicle Refurbishment:

• Ensure that vehicles deactivated or churned are immediately assessed and planned for refurbishment.
• Follow up to ensure that churned vehicles are re-certified within the period set up in the SOP.

Fleet Security:

• Ensure every vehicle is tracked and reporting live location on the IoT Platform.
• Escalate issues with vehicle security to management and follow up for prompt resolution.

Administrative Function:

• Manage team to boost morale and drive collaboration between the teams.
• Create strategies to reduce cost, increase profits and improve efficiency.
• Create a budget for the team and present to the management for proper analysis and approval.
• Efficiently manage disbursed petty cash to ensure accountability.
• Oversee inventory to ensure that spare parts are judiciously used for the purpose for which they are procured.

Requirements
Skills and Ability:

• Strong interpersonal and communication (written and oral) skills.
• Excellent understanding of Inventory Control principles and practices.
• Proficient in MS Office/Google Workspace.
• Good understanding of fleet management.
• Critical and Analytical thinking.
• Accuracy and Attention to detail.
• Confidentiality and Thoroughness.

Education:

• Minimum of HND in any Engineering/Business Discipline.
• 4 Years cognate experience as a Fleet Officer.

go to method of application »

• The Growth Lead will own the design and execution of scalable growth strategies across acquisition, activation, retention, partnerships, and revenue optimization. This role requires a strategic operator who combines strong analytical thinking with hands-on execution and cross-functional collaboration.
• The ideal candidate has experience scaling products, marketplaces, mobility platforms, fintech products, or high-growth consumer businesses in emerging markets.

Key Responsibilities

Growth Strategy & Execution

• Develop and execute growth strategies aligned with company revenue and expansion goals.
• Drive consistent lead generation across multiple channels including offline activations, referrals, partnerships, and other acquisition channels
• Identify new growth opportunities across customer segments, products, and markets.
• Build scalable acquisition and retention frameworks.

Customer Acquisition & Retention

• Drive customer acquisition across digital, offline, referral, and partnership channels.
• Optimize onboarding funnels and activation journeys.
• Improve customer engagement, retention, and lifecycle performance.
• Develop and monitor customer segmentation strategies.

Data & Performance Analytics

• Own growth metrics including CAC, LTV, retention, conversion rates, activation, and revenue growth.
• Build dashboards and performance reporting systems.
• Translate data insights into actionable business recommendations.
• Conduct market and competitor analysis to identify trends and opportunities.

Partnerships & Market Expansion

• Identify and manage strategic partnerships that accelerate growth.
• Support launch and expansion initiatives into new cities or verticals.
• Collaborate with operations and commercial teams to improve market penetration.

Product & Cross-Functional Collaboration​​​​​​​

• Partner closely with Product, Engineering, Operations, Marketing, and Finance teams.
• Provide customer and market insights to influence product roadmap decisions.
• Ensure alignment between growth initiatives and operational capabilities.

Team Leadership​​​​​​​

• Provide ongoing training and support to FSAs and PCAs to improve productivity and effectiveness.
• Build a culture of experimentation, accountability, and continuous improvement.

Requirements

• 2–5+ years experience in Growth, Strategy, Marketing, Commercial Operations, or Business Development roles.
• Experience in startups, mobility, fintech, logistics, marketplaces, or tech-enabled businesses is strongly preferred.
• Proven track record of scaling products, customer acquisition, or revenue growth.
• Experience working with performance marketing, CRM, lifecycle marketing, and analytics tools.

Skills & Competencies

• Strong analytical and problem-solving skills.
•  
• Advanced proficiency in Excel/Google Sheets and data visualization tools.
• Familiarity with SQL, Mixpanel, Amplitude, Tableau, Power BI, or similar tools is a plus.
• Excellent stakeholder management and communication skills.
• Strong execution discipline with the ability to manage multiple priorities.
• Commercially minded with strong business acumen.

Education

• Bachelor’s degree in Business, Economics, Marketing, Engineering, Data Analytics, or related field.
• MBA or relevant certifications is an advantage.