Latest Jobs at Suretree Systems

Duties & Responsibilities
Client Acquisition:

• Express a very good understanding and selling IT applications or related services within the financial services industry.
• Generating a strong pipeline of leads through your network
• Utilizing existing networks and relationships to build new business
• Identify business opportunities from business intelligence and market knowledge
• Develop sales strategy and set corresponding sales targets
• Continually educate Origination team in sales tactics that improve the success rate
• Manage, monitor and evaluate the performance of the Origination team
• Make sure the Origination team offers a timely and professional service
• Keep abreast of activities of key players in the industry and maintain a competitive advantage
• Maintain relationship with key decision-makers within identified institutions
• Create proposals and make presentations to clients.
• Set and periodically update business process guide
• Report on departmental activities to the executive management

Client Servicing & Retention:

• Manage the process of developing marketing campaigns to meet client objectives
• Liaise with Sales Direct and Digital marketing teams to ensure delivery of all service level commitments
• Prepare reports on all origination activities for internal and external clients.
• Carry out periodic client satisfaction surveys and identify key success areas and shortcomings
• Develop strategy and incentives to retain clients
• Actively search for service gaps and proffer solutions
• Highlight up selling, cross-selling, cycle-based selling opportunities for existing clients

Business Analytics & Product Innovation:

• Analyse and report on data generated from BI software to inform recommendation for new products and services
• Evaluate organisational costs and suggest ways to improve operational efficiency
• Recommend, implement and monitor the performance of business intelligence tools
• Keep abreast of internal operational changes
• Keep abreast of new technologies and new operational processes within the industry
• Regularly carry out an assessment of internal operational processes, identify problems and proffer solutions
• Facilitate/implement any approved system/ process changes
• Test and assess the effectiveness of system/ process changes
• Continuously monitor the performance of each campaign and recommend changes as and when needed to meet set targets.

Education / Knowledge, Skills, Attributes, Experience & Other Requirements

• Bachelor’s Degree in Marketing, Insurance, Management, or related field.
• At least 10 years and above proven sales experience in a B2B client-facing role, marketing and distribution role
• Experience working in the insurance sector is preferred.
• Experience implementing origination strategies in B2B and B2C sales environment
• Applicant must have Financial and Insurance industry experience.
• Sales skills (cold calling, sales meetings, price and terms negotiations, problem management, account management, account growth etc.)
• Ability to work in a team or stand-alone plus a determination and motivation to exceed targets.
• Ability to influence at all levels
• Office suite software (including Microsoft Word, Excel, PowerPoint, and Outlook)

Other Requirements

• Possess strong sales acumen
• Ability to secure clear direction and buy-in from business leadership and then maintain visibility as strategy is executed
• Ability to take high-level vision and translate down to executable actions
• Ability to foster strong professional relationships and manage expectations with customers, distributors, department leaders, and fellow employees
• Ability to multi-task and thrive in an environment with shifting priorities and time-sensitive deadlines
• Strong sense of organisation and attention to detail are required
• Strong verbal and written skills are required
• Strong ability to prioritise and balance competing requests for support
• Ability to work independently once strategy and direction is identified, while maintaining strong visibility for the organisation
• Strong analytical and logical skills 

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Duties & Responsibilities

• Document “as-is” status at the commencement of any software development cycle
• Serve as the primary point of reference in data gathering for functional and design specifications.
• Document the gap between the “as-is” status and the functional requirements
• Review functional and design specifications to ensure a full understanding of individual deliverables.
• Identify test requirements from specifications, map test case requirements and design test coverage plan.
• Develop, document and maintain functional test cases and other test artefacts like the test data, data validation, harness scripts and automated scripts.
• Working with users to formulate and document business requirements
• Identifying, investigating, and analyzing business processes, procedures and work practices
• Identifying and evaluating inefficiencies and recommending optimal business practices, and system functionality and behaviour
• Using project management methodologies, principles and techniques to develop project plans and to cost, resource and manage projects
• Taking responsibility for deploying functional solutions, such as creating, adopting and implementing system test plans, which ensure acceptable quality and integrity of the system
• Creating user and training documentation, and conducting formal training classes
• Developing functional specifications for use by system developers
• Using data and process modelling techniques to create clear system specifications for the design and development of system software
• Acting as a central reference and information source, providing guidance and assistance in the system project decision-making process
• Hold and facilitate test plan/case reviews with cross-functional team members.
• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
• Ensure that validated deliverables meet functional and design specifications and requirements.
• Isolate, replicate, and report defects and verify defect fixes.
• Provision of inputs to the elaboration of internal policies and procedures on the use of ICT.
• Participation in the office business process re-engineering activities and ensures that business needs drive IT solutions related to corporate resource management.
• Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
• Construct workflow charts and diagrams; studying system capabilities; writing specifications
• Improve systems by studying current practices, designing modifications
• Recommend controls by identifying problems, writing improved procedures
• Define project requirements by identifying project milestones, phases and elements; forming a project team; establishing a project budget
• Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
• Maintain user confidence and protect operations by keeping information confidential
• Prepare technical reports by collecting, analyzing and summarizing information and trends.

Education / Knowledge, Skills, Attributes, Experience & Other Requirements

• Bachelor's Degree in Computer Science, Statistics or relevant field
• 5 - 10 years work experience.
• Proven work experience
• An analytical mind
• Microsoft Access and/or SQL experience strongly preferred
• Ability to impact operations and effect change without being confrontational
• Detail-oriented,analytical and inquisitive
• Ability to work independently and with others
• Extremely organized with strong time-management skills
• Excellent written and verbal communication skills, with strong attention to detail, a head for problem-solving. and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind.

Skill Set Required:

• Software Design
• Analysis
• Teamwork
• Software Maintenance
• Process Improvement
• Microsoft Access and/or SQL experience
• Big Picture Thinking
• Work Well Under Pressure.