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  • Posted: Nov 4, 2024
    Deadline: Not specified
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  • Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
    Read more about this company

     

    Field Credit Officer (Abia State)

    Job Purpose

    • As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
    • You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.

    Job Responsibilities

    • Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
    • Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
    • Review and approve (or decline) loan requests by thoroughly analyzing all the data available
    • Embark on physical visitation to potential borrowers' business places for evaluation of business books, taking inventory and turnover into consideration
    • Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
    • Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
    • Perform all other credit related functions as may be assigned by a supervisor

    Qualifications

    • A minimum of an OND in any business related discipline
    • A minimum of 2 years experience in a sales role for credit products in a financial institution
    • Demonstrable knowledge of credit risk analysis
    • A good knowledge of financial analysis is an added advantage
    • Must be resident in Abia State

    go to method of application »

    Field Verification Officer (Abuja)

    JOB PURPOSE

    • As a field verification officer, you would be responsible for carrying out different kinds of field verifications leveraging on your experience and our standard operating procedures to help in identifying and eliminating potential default red flags prior to the disbursement of a loan facility or in verification of general KYC information of customers, employees or any other relevant parties.
    • You would also be responsible for making deductions from several information sources at the various verification locations in order to ensure the accuracy and legitimacy of the information being verified. You should be very creative, meticulous and observant, collecting any data outside of the standard required information that may be relevant to the verification in question.
    • You are expected to work with the highest integrity as any falsified information provided during verification would be considered fraud and the relevant legal processes would be initiated.

    Job Responsibilities

    • Embark on physical visitation to potential borrowers' business places for evaluation of business books, taking inventory and turnover into consideration
    • Ensure that all verifications are completed thoroughly, according to the standard operating procedures and within the specified timelines
    • Physical visitation of locations to verify residential or business address information provided
    • Physical visitation of other parties such as the loan guarantors, employee references and so on to ensure they are aware of their responsibilities and can easily be located if necessary
    • Prepare comprehensive and accurate reports on daily verification activities
    • Perform all other functions as may be assigned by a supervisor

    Qualifications

    • A minimum of a B.Sc/H.ND in any business related discipline
    • In-depth geographical knowledge of the local environment
    • A minimum of 2 years experience in credit risk or field verification is an added advantage

    go to method of application »

    Field Credit Officer (Enugu)

    JOB PURPOSE

    • As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
    • You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.

    Job Responsibilities

    • Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
    • Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
    • Review and approve (or decline) loan requests by thoroughly analyzing all the data available
    • Embark on physical visitation to potential borrowers' business places for evaluation of business books, taking inventory and turnover into consideration
    • Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
    • Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
    • Perform all other credit related functions as may be assigned by a supervisor

    Qualifications

    • A minimum of an OND in any business related discipline
    • A minimum of 2 years experience in a sales role for credit products in a financial institution
    • Demonstrable knowledge of credit risk analysis
    • A good knowledge of financial analysis is an added advantage
    • Must be resident in Enugu

    go to method of application »

    Compliance Business Partner

    About the role

    • You will be responsible for bringing together multiple stakeholders to ensure Compliance-related risks with Moniepoint's products and services are understood, considered, and appropriately mitigated. You will also partner with the product team to develop and deploy products and services to ensure global compliance regulations.

    What you'll get to do

    • Serve as the primary Compliance representative for Product development and enhancement to ensure Compliance-related risks of product changes are understood by all relevant stakeholders and addressed appropriately.
    • Maintain extensive knowledge of products and services within the payments industry and understand the compliance risks (i.e., operational, financial crime, sanctions, fraud, data privacy, consumer protection risks) of those products and services.
    • Maintain in-depth knowledge of the length and breadth of Moniepoint's products and services.
    • Maintain an in-depth understanding of Compliance requirements and translate and describe those requirements to Product personnel.
    • Facilitate the design, update and implementation of product risk assessments including compliance certificates for all products across Moniepoint.
    • Drive Compliance involvement in early stages of product ideation, development, or changes. Recommend strategies to enhance collaboration.
    • Recommend potential Compliance controls to the Compliance Business Partner based on industry knowledge and knowledge of capabilities of the Product team.
    • Develop actionable product requirements documents for compliance.
    • Understand Product challenges to implementation of compliance solutions and escalate/report risks, issues, and impact through Compliance.
    • Provide reasonable challenge to proposed implementation plans, as appropriate.
    • Assist in determining the reasonability, viability, or effectiveness of proposed compliance controls.
    • Maintain documentation of stakeholder approvals
    • Collaborate with stakeholders such as Audit, Legal and Operations to identify when technology changes have downstream impacts to other units.
    • This role will also communicate directly with the relevant SVPs to determine impact to compliance systems.
    • Conduct quarterly training sessions for product teams on compliance issues

    To succeed in this role, we think you should have

    • Bachelor's degree in Accounting, Finance, Business, Business Management, Commerce, Commerce in Business Innovation and Entrepreneurship, or a related field. Advanced degree preferred.
    • Minimum of 5 years of experience in a similar role, preferably in the payment industry or banking.
    • Specific experience with compliance requirements and either liaising with Product, or direct experience in product development, preferred.
    • Experience with writing actionable product requirements documents is a must.
    • Proven leadership skills with ability to drive projects and implementations to completion.
    • Excellent communication, presentation, and interpersonal skills.
    • Ability to translate non-technical requirements into technical language and vice-versa, and communicate to the appropriate audience, required.
    • Ability to prioritize multiple requests based on sound analysis of business need.
    • Strong problem-solving skills and the ability to make sound decisions.
    • Ability to work effectively and drive results in a fast paced environment.
    • Experience with an array of compliance-related systems, such as transaction monitoring, case management, or verification systems a must.

    go to method of application »

    Head of Credit Risk Management

    About the role

    • The Head of Credit Risk Management is responsible for ensuring the implementation of top-tier credit underwriting policies aimed at minimizing credit risk and non-performing loans.
    • Candidates must demonstrate expertise in credit underwriting processes, possessing a profound understanding of their underlying principles and objectives. Additionally, they should exhibit creativity, critical thinking skills, and the ability to innovate and streamline the underwriting process effectively.
    • Our approach prioritizes improvement based on merit rather than conformity to conventional practices. It is imperative for candidates to possess a thorough comprehension of credit assessment, supported by factual evidence and data-driven insights.
    • Furthermore, fostering a collaborative relationship with credit business leaders is crucial. Rather than adopting an adversarial stance, the Head of Credit Risk Management should strive for a supportive partnership to facilitate the growth of a robust and high-performing loan portfolio, while maintaining operational speed and agility.

    Key Responsibilities

    • Innovate and optimize the underwriting process, leveraging creativity and critical thinking to drive improvements.
    • Foster a culture of continuous improvement, constantly seeking opportunities to enhance efficiency and effectiveness.
    • Analyze existing credit data to extract insights and inform strategic decision-making
    • Stay abreast of industry trends and regulatory developments, ensuring compliance with relevant standards and regulations.
    • Develop and maintain risk management frameworks to mitigate potential credit risks and enhance overall risk management practices.
    • Provide leadership and guidance to the credit risk management team, fostering professional development and excellence in performance.
    • Perform all other credit risk related functions as may be assigned by a supervisor

    Requirements

    • A minimum of a B.Sc/H.ND in any business related discipline
    • A minimum of 5 years experience in lending in a credit risk related role
    • Demonstrable knowledge of credit risk analysis and credit monitoring
    • A good knowledge of financial analysis is an added advantage

    Skills

    • Credit risk management
    • Data analysis
    • People Management
    • Performance Management
    • Training and People Development

    go to method of application »

    Field Credit Officer (Katsina State)

    JOB PURPOSE

    • As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
    • You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.

    Job Responsibilities

    • Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
    • Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
    • Review and approve (or decline) loan requests by thoroughly analyzing all the data available
    • Embark on physical visitation to potential borrowers' business places for evaluation of business books, taking inventory and turnover into consideration
    • Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
    • Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
    • Perform all other credit related functions as may be assigned by a supervisor

    Qualifications

    • A minimum of an OND in any business related discipline
    • A minimum of 2 years experience in a sales role for credit products in a financial institution
    • Demonstrable knowledge of credit risk analysis
    • A good knowledge of financial analysis is an added advantage
    • Must be resident in Kastina

    go to method of application »

    Field Credit Officer (Ogun State)

    JOB PURPOSE

    • As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
    • You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.

    Job Responsibilities

    • Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
    • Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
    • Review and approve (or decline) loan requests by thoroughly analyzing all the data available
    • Embark on physical visitation to potential borrowers' business places for evaluation of business books, taking inventory and turnover into consideration
    • Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
    • Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
    • Perform all other credit related functions as may be assigned by a supervisor

    Qualifications

    • A minimum of an OND in any business related discipline
    • A minimum of 2 years experience in a sales role for credit products in a financial institution
    • Demonstrable knowledge of credit risk analysis
    • A good knowledge of financial analysis is an added advantage
    • Must be resident in Ogun

    go to method of application »

    Field Credit Officer (Oyo)

    JOB PURPOSE

    • As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
    • You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.

    Job Responsibilities

    • Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
    • Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
    • Review and approve (or decline) loan requests by thoroughly analyzing all the data available
    • Embark on physical visitation to potential borrowers' business places for evaluation of business books, taking inventory and turnover into consideration
    • Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
    • Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
    • Perform all other credit related functions as may be assigned by a supervisor

    Qualifications

    • A minimum of an OND in any business related discipline
    • A minimum of 2 years experience in a sales role for credit products in a financial institution
    • Demonstrable knowledge of credit risk analysis
    • A good knowledge of financial analysis is an added advantage
    • Must be resident in Oyo

    go to method of application »

    Field Credit Officer (Edo State)

    JOB PURPOSE

    • As a field credit officer, you would be saddled with the duty of onboarding and managing businesses that would access our credit products. You would be tasked with growing your loan portfolio while maintaining profitability by ensuring that all loans are repaid as at when due. As a result, you would play a vital role in the assessment of these businesses during their credit application and leverage upon innovative tools we have developed to help you monitor their performance during the course of the loan.
    • You would also be responsible for making deductions from several information sources pertaining to the 5Cs of credit with capacity, character and capital as major priorities. Making recommendations to management before, during and after the disbursement of a loan facility as to the best actions to be taken, taking several economic factors into consideration.

    Job Responsibilities

    • Identify and onboard viable businesses within your assigned geographical area to open business accounts with Moniepoint
    • Engage customers to ensure optimal usage of accounts in order to allow them qualify for access to credit
    • Review and approve (or decline) loan requests by thoroughly analyzing all the data available
    • Embark on physical visitation to potential borrowers' business places for evaluation of business books, taking inventory and turnover into consideration
    • Meet gross loan portfolio targets and portfolio profit targets by maintaining a healthy number of loan customers while ensuring that all loans in portfolio are performing
    • Monitor active loan portfolio to ensure continued use of business account and loan repayment performance
    • Perform all other credit related functions as may be assigned by a supervisor

    Qualifications

    • A minimum of an OND in any business related discipline
    • A minimum of 2 years experience in a sales role for credit products in a financial institution
    • Demonstrable knowledge of credit risk analysis
    • A good knowledge of financial analysis is an added advantage
    • Must be resident in Edo

    go to method of application »

    Mobile Architect

    About the role

    • As Mobile Architect at Moniepoint, you'll play a critical role in shaping the architecture and design of our mobile applications.
    • You will lead the technical vision for our mobile platforms, ensuring scalability, performance, and reliability across iOS and Android devices. Additionally, you will participate in product planning, providing technical expertise and insights to drive innovation and achieve business goals.
    • The ideal candidate is a seasoned professional with proven experience in mobile development, architecture and system design.
    • This position offers an exciting opportunity to lead transformative mobile initiatives and contribute to the success of our products in a dynamic and collaborative environment.

    What you will do:

    • Translate product requirements into architectural documents and diagrams
    • Maintain architectural documents and ensure they are always updated to reflect the current state of the application.
    • Make architectural decisions with respect to any feature that's to be added to an application
    • Ensure that the architectural direction of an application is in line with the strategic direction of the product.
    • Perform code reviews and ensures efficient code engineering
    • Ensure applications are implemented using software engineering best practices
    • Be responsible for the stability and reliability of products under your purview
    • Create and enforce processes that improve developer efficiency and productivity
    • Participate in the screening of engineers for hire
    • Provide mentorship to young engineers.

    To succeed in this role, we think you should have:

    • At least 5 years proven experience in system design, architect, and development
    • Experience with native mobile development using Flutter/Dart, Android/Java and iOS/Swift
    • Experience in software development and coding in Java Programming Language
    • Understanding of software quality assurance principles
    • A technical mindset with great attention to detail
    • High quality organizational and leadership skills
    • Outstanding communication and presentation abilities

    go to method of application »

    Principal Software Engineer

    About the role

    • As a Principal Software Engineer at the R&D division of Moniepoint, you will drive innovation by researching emerging technologies and trends, contributing to our North Star roadmap. You'll design and develop cutting-edge solutions across software engineering, data science, and AI, leveraging your expertise in multiple programming languages like Java, Golang, Rust, and Python. Collaborating with cross-functional teams, you'll transform research insights into scalable, real-world applications. Your work will shape the future of our products and enhance customer experience through data-driven decision-making. This role offers the chance to lead impactful research while fostering external partnerships to stay ahead of industry advancements.

    What you'll get to do

    • Conduct research and development activities to explore new technologies and identify opportunities for improvement.
    • Design, prototype, and develop innovative solutions to enhance existing products or processes, ensuring they meet performance and quality standards.
    • Collaborate with cross-functional teams, including engineers, and designers, to develop and implement new technologies or techniques.
    • Stay updated with the latest advancements and trends in the field through continuous learning and attending conferences or workshops.
    • Analyze data and conduct experiments to validate hypotheses, troubleshoot issues, and optimize performance.
    • Create and maintain accurate documentation of research findings, experimental procedures, and design specifications.
    • Collaborate with external partners, such as universities or research institutions, to leverage their expertise and resources for research projects.
    • Assist in the development and execution of intellectual property strategies, including patent applications and technology licensing.
    • Participate in project planning and contribute to the development of research goals and objectives.
    • Ensure compliance with all relevant safety guidelines and regulations during the research and development process.

    To succeed in this role, we think you should have

    • Bachelor's degree in engineering or related field. A master's degree or Ph.D. in a relevant discipline is preferred.
    • 10+ years of experience in a research and development role, with a focus on software engineering, data science, or artificial intelligence.
    • Proficiency in relevant programming languages and software tools related to software engineering and delivery.
    • Strong knowledge of safety protocols and procedures in a research and development environment.
    • Knowledge of Data Structures and Algorithms.
    • Knowledge of Operating System, Distributed system, Computer Architecture, Computer Networking and Database internals.
    • Knowledge of Java, Golang, Rust and Python.

    Generic Skills

    • Problem-solving: Ability to assess complex problems, find solutions, and make sound decisions.
    • Communication: Strong written and verbal communication skills, including technical documentation and stakeholder reporting.
    • Adaptability: Able to thrive in a fast-paced, changing environment, adjusting strategies as needed.
    • Attention to Detail: Meticulous in documenting technical requirements and ensuring all aspects of a project are accounted for.

    Supervisory skills

    • Team Management: Experience in managing and mentoring engineers, ensuring team growth and performance.
    • Resource Allocation: Ability to assess bandwidth and manage resource distribution to optimize team performance.
    • Feedback: Conduct regular performance reviews, providing constructive feedback and fostering a growth-oriented environment.
    • Stakeholder Management: Lead project status reviews, manage expectations, and ensure smooth communication between teams and leadership.

    go to method of application »

    Chief Risk Officer

    About the role

    • The Chief Risk Officer (CRO) will be responsible for overseeing the risk management framework of Moniepoint Microfinance Bank. This executive role involves identifying, assessing, and mitigating risks across all aspects of the organization, ensuring compliance with regulatory requirements and industry standards. The ideal candidate will be a strategic thinker with a deep understanding of risk management in the financial services sector.

    Key Responsibilities:

    • Risk Strategy Development: Design and implement a comprehensive risk management strategy that aligns with the bank's overall business objectives and regulatory requirements.
    • Risk Assessment: Identify, assess, and prioritize risks across the organization, including credit, operational, market, compliance, and reputational risks.
    • Regulatory Compliance: Ensure that the bank adheres to all relevant regulations and industry standards, staying abreast of changes in the regulatory environment.
    • Risk Monitoring: Establish key risk indicators (KRIs) and metrics to monitor risk exposures and ensure timely reporting to the board and senior management.
    • Risk Mitigation: Develop and implement risk mitigation strategies and action plans, working collaboratively with other departments to minimize risk exposure.
    • Crisis Management: Lead the development of crisis management and business continuity plans to ensure the bank is prepared for unforeseen events.
    • Team Leadership: Build and manage a high-performing risk management team, fostering a culture of risk awareness and accountability throughout the organization.
    • Stakeholder Engagement: Collaborate with the board of directors, executive leadership, and external stakeholders to communicate risk management strategies and outcomes.

    Requirements

    • Bachelor's degree in Finance, Risk Management, Business Administration, or a related field; MBA or professional certification (e.g., FRM, CFA) preferred.
    • 10+ years of experience in risk management within the financial services industry, preferably in microfinance or banking.

    Skills

    • Strong understanding of regulatory frameworks governing microfinance and banking operations.
    • Proven experience in developing and implementing effective risk management strategies and frameworks.
    • Exceptional analytical and problem-solving skills, with a data-driven approach to decision-making.
    • Excellent communication and interpersonal skills, capable of influencing stakeholders at all levels.
    • Strong leadership abilities with a track record of building and managing successful teams.

    go to method of application »

    Senior Product Designer (UX)

    About the role:

    • We are looking for a Senior Product Designer with a proven track record in UX to join our team. This role demands a high-calibre individual who excels at crafting intuitive, user-centred experiences, developing personas, designing user flows (happy, unhappy, and alternative paths), conducting research, and executing usability testing. You will collaborate with product managers and engineers to solve complex problems and deliver efficient, scalable solutions. As a Senior Product Designer, you will drive the user experience from concept to execution, ensuring our designs align with business goals and the design system.

    Key responsibilities:

    • Lead user research: synthesise insights to shape personas, user flows, and journey maps grounded in real user needs
    • Design user flows & journeys: map out comprehensive, efficient paths for diverse personas, ensuring optimal user experience across all touch-points
    • Contribute to the design system: maintain consistency and scalability across all products by adhering to and enhancing the design system
    • Create high-fidelity prototypes: design clear, interactive prototypes using Figma that effectively communicate design concepts
    • Collaborate cross-functionally: partner with product managers, engineers, and stakeholders to align on goals and deliver seamless, scalable designs
    • Apply design thinking: solve complex business challenges by iterating on designs based on research, feedback, and analytics
    • Champion accessibility: ensure all designs meet accessibility standards, creating inclusive products for diverse users
    • Mentor & guide: provide leadership and mentorship to junior designers, fostering a collaborative and growth-focused environment

    Requirements:

    • 3+ years in a senior product design role, with a strong focus on UX and a demonstrated ability to lead impactful projects
    • Extensive experience designing for complex systems, with expertise in creating personas, user flows, and journey maps
    • Proficiency in Figma and experience creating high-fidelity, interactive prototypes
    • A strong portfolio demonstrating research-driven designs, strategic problem-solving, and the measurable impact of your work
    • Demonstrated ability to contribute to and scale design systems across multiple platforms
    • Advanced analytical skills, including experience using Mixpanel, Google Analytics, or similar tools to drive design decisions
    • Deep knowledge of user-centred design principles and usability best practices
    • Proven ability to conduct and synthesise research and run usability tests
    • Excellent communication skills and the ability to influence stakeholders at all levels
    • Experience working in agile environments, using tools like JIRA and Confluence
    • Proficiency in HTML/CSS and experience collaborating closely with front-end developers
    • Experience in data visualisation, particularly for complex datasets
    • Fintech or SaaS experience is highly desirable

    go to method of application »

    Vice President, Retail Banking Growth

    • The Business Leader provides expertise and support in the areas of product management, building the product roadmap and business strategy. Our business Leaders are members of the leadership team who manage the entire product development process and lead the market growth of a product. This person reports directly to the CEO and is responsible for a team.

    Responsibilities

    • Set and define the growth annual targets and the budget required to achieve the market leadership objectives.
    • Guide all teams to achieve our north star metrics; including but not limited to double digit million account activations for retail customers in the next year.
    • Define the growth strategy and action plans to ensure the targets are met.
    • Push cross-functional teams: Ensure marketing, sales, and product teams are aligned and consistently moving toward monthly and quarterly growth goals.
    • Work with product team to ensure optimum conversion and engagement levels of the customers.
    • Work with product team to bring in new features and functionalities to enhance customer experience and drive conversion, engagement and retention.
    • Influence the different product team and business clusters to enhance customer happiness by bringing customer data and customer research to the table.
    • Steer the sales team to meet their offline acquisition goals and support them with tools they might need to achieve their sales plans.
    • Define the optimal budget allocation per lever to deliver on the agreed business objectives; define the right mix of digital/non-digital investment to maximize user base growth within the agreed CAC (Cost of Acquisition).
    • Build detailed annual growth plans working closely with the other Growth and Marketing leaders, including levers such as offline media, offline acquisition, performance marketing, social media, referrals, incentives, etc.
    • Coordinate and steward the local and global specialists to execute on the agreed growth plans.
    • Proactively identify and execute on opportunities to drive increased brand awareness via Offline Media and drive increased conversion leveraging the digital media.
    • Apply your expertise in quantitative analysis, data mining, and the presentation of data to see beyond the numbers and understand how our users interact with our consumer products, identify growth opportunities, and execute on projects to drive growth and engagement.
    • Actively collaborate with the sales team and support them tactically to acquire customers from direct sales.

    Requirements

    • 8-10 years of product / growth experience in a similar business, growth or product leader role (GM, Country Manager, MD, Commercial Director, Head of Growth, Head of Product) in a tech company, e-commerce or telecom. Previous experience in fintech is a plus.
    • Proven track record of delivering business growth and defining investment strategy.
    • Solid baseline of product fundamentals.
    • Understanding of and experience with leveraging performance marketing, CRM, ATL media strategy and media buying to drive growth is a huge plus
    • Strong experience with analyzing conversion funnels is a huge plus
    • Strong analytical skills, ability to draw conclusions connecting multiple sources of quantitative and qualitative information, and capacity to understand and work with complex marketing levers you have never worked with before.
    • Experience building and executing annual sales and marketing plans, including media investment and promotional campaigns is a plus. Proven track record in growth leadership: You've successfully owned and driven aggressive growth targets (customer acquisition, engagement, transaction volumes).
    • Entrepreneur mentality; passion for measuring, evidence driven and ROI obsessed.
    • Outstanding verbal communication and stakeholder management skills.
    • Team management and people development skills.
    • An empathetic, inclusive and curious attitude.

    What we can offer you

    • The chance to be part of a group of companies shaping the future of emerging markets (especially pan Africa) financial ecosystem and driving financial inclusion.
    • A role where you can make a significant impact.
    • A dynamic, diverse, and inclusive work environment that values your contributions.
    • Continuous learning and career development opportunities.
    • Competitive compensation package including salary, bonuses, company-covered health insurance, and pension plans.

    Method of Application

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