Latest Jobs at Cobranet Limited

Key Responsibilities

• Assist fiber installation teams with day-to-day deployment tasks
• Run and pull fiber optic cables through ducts, trenches, and buildings
• Lay and secure HDPE ducts and conduits
• Remove interlocks and other physical obstructions on-site
• Support thrust boring operations and other trenchless installation techniques
• Perform physical groundwork as required during fiber deployments
• Be on-call and readily available to respond to urgent assignments, including weekends and holidays
• Ensure tools and materials are properly used, stored, and maintained
• Follow all company and industry safety protocols during fieldwork
• Coordinate effectively with the field supervisor and back office on deployment progress and issues

Required Skills and Experience

• Prior experience in fiber installation or civil works
• Familiarity with tools and techniques used in cable pulling and duct installation
• Good physical fitness and ability to work in challenging environments
• Strong work ethic, punctuality, and readiness to work flexible hours
• Ability to follow instructions and work under supervision
• Must be reachable by phone and available to report to the field on short notice
• Safety-conscious with knowledge of basic HSE practices

Additional Requirements:

• Must be a Nigerian citizen.
• Physically fit and able to work at heights, in confined spaces, and in varying environmental conditions.
• Full-Time
• Immediate availability preferred

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Job Summary

• A Credit Control Manager or Credit Manager or Accounts Receivable Manager is responsible for managing a team that recovers unpaid debt / money / outstanding owed to the organisation. The debts may be from either business (commercial collection) or individuals (consumer collection).
• The credit function plays a vital role in the finance department to ensure that invoices are paid on time to assist the organisation.

Job Responsibilities
The Credit Control Manager role will perform a wide range of duties and responsibilities. These may include, but are not limited to:

• Managing a team of Credit Control Officers.
• Formulation of the company's credit policy to mitigate unnecessary risk.
• Reviewing credit applications and credit references to set credit limits and ensure credit worthiness.
• Preparing journal entries, credit notes and assisting with month end.
• Review and report on Aged Debtors.
• Regularly meet and negotiate terms with third party debt collection agencies.
• Manage write-offs, bad debt provisions and setting up of payment plans.
• Assisting the broader accounts team.
• Regularly reviewing the process and procedures to reduce debtor days.

Skills and Attributes:
The more common skills and attributes that are needed for this role may include:

• Previous experience ofend-to-end credit controland accounts receivable processes.
• At least 5 years’ experience in Credit and receivables and accounting domain.
• Working knowledge of Credit law.
• Staff management experience.
• Accounting and reconciliation.
• Strong written and verbal communication skills especially during difficult customer negotiations.
• Ability to build relationships with multiple internal and external stakeholders.
• Ability to multi-task.
• Intermediate computer software skills, including Excel and other accounting packages.

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Key Responsibilities
Installation and Configuration:

• Attending to customer premises to install and configure ISP services, including internet connectivity, routers, modems, and other networking equipment.
• Follow installation guidelines, technical specifications, and company procedures to ensure accurate setup and connectivity.
• Test and verify the performance of installed services to ensure they meet the desired speed, reliability, and quality standards.
• Educate customers on the proper use and maintenance of the installed equipment and services.

Troubleshooting and Issue Resolution:

• Diagnose and resolve technical issues related to network connectivity, equipment malfunction, or service disruptions.
• Respond to customer complaints or service requests in a timely manner and provide effective solutions to address their concerns.
• Collaborate with internal teams, such as coordinators, network operations and support, to escalate and resolve complex issues when necessary.
• Maintain detailed documentation of customer interactions, service requests, and problem resolutions.

Customer Service and Communication:

• Interact professionally and courteously with customers, ensuring a positive customer experience during the installation process.
• Communicate technical information to customers in a clear and understandable manner, addressing any questions or concerns they may have.
• Provide recommendations for improving network performance, equipment upgrades, or additional services based on customer requirements and industry best practices.
• Collaborate with sales teams or account managers to gather customer feedback and identify opportunities for upselling or cross-selling services.

Quality Assurance and Compliance:

• Ensure installations are completed according to company standards, policies, and regulatory requirements.
• Perform regular audits and quality checks on installed services to identify any deficiencies and implement corrective actions.
• Stay updated with industry trends, emerging technologies, and best practices related to ISP installations to enhance service delivery and customer satisfaction.

Qualifications

• High school diploma or equivalent; technical certifications or degree in a related field is a plus.
• Proven experience in network installations, preferably within an ISP or telecommunications environment.
• Strong knowledge of networking concepts, protocols, and equipment, such as routers, switches, modems, and cabling.
• Proficiency in troubleshooting network connectivity issues and resolving technical problems.
• Familiarity with various operating systems (Windows, Linux, macOS) and network diagnostic tools.
• Excellent communication and customer service skills to interact effectively with customers and internal teams.
• Ability to work independently, prioritize tasks, and meet deadlines in a field environment.
• Valid driver's license and willingness to travel to customer sites as required.
• Physical ability to lift and move networking equipment during installations.

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Key Responsibilities

• Manage and maintain customer accounts
• Handle transactions, invoices, and payments
• Reconcile accounts and resolve discrepancies
• Provide excellent customer service
• Prepare reports and statements
• Assist in account audits and compliance.

Requirements

• A minimum of B.Sc Degree or it equivalent in Accounting or Finance background
• A minimum of 3 - 5 years Cognate experience in Accounting or Finance.
• Experience with accounting software
• Attention to detail and analytical skills
• Good communication skills.

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Job brief

• We are looking for a high-performing Snr. Enterprise Sales Executive to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
• You will be responsible for maximizing our sales potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Prospecting for new sales and opportunities
• Achieving growth and hitting sales targets by successfully managing available resources
• Designing and implementing a strategic business/sales plan that expands company’s customer base and ensure its strong presence
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Manage customer portfolio to maximize relationship building opportunities.

Requirements

• BSc / MSc Degree in business administration or a related field; certification in sales or marketing will be an asset
• Successful previous experience as a sales representative, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills
• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent verbal and communication skills with proficiency in English Language
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office
• Well-organized and responsible with an aptitude in problem-solving
• A team player with high level of dedication.

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Job Description

• Perform general “system administration” tasks on all elements of the network
• Discover problem areas which could negatively impact system performance or customer satisfaction
• Pro‐actively monitor network and system performance.
• Analyze traffic data and trends and escalate areas of concern to the network design authority.
• Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).
• Perform general “system administration” tasks on all elements of the network.
• Perform network surveillance 24/7, respond to network‐reported and customer‐reported problems
• Take ownership to ensure that all problems are resolved in a timely and efficient manner.
• Manage problem resolution using network monitoring/management tools
• Monitor key suppliers service levels and highlight where Service Level Agreements (SLAs) are not being met.

Education and Qualifications

• BSc / HND in Computer Engineering / Telecommunications
• Strong communications skills both written and verbal.
• Capable of making solid, fact-based decisions under pressure.
• Ability to work well in an international, multi-cultural, and high-pressure technical environment.
• Technical experience in a telecommunications or network operations environment.
• Very Good understanding of wireless communications Technology
• Cisco CCNA/CCNP certification.
• Knowledgeable to Manage Cisco switches
• Interested candidates must be able to work on a 24/7 shift Rotation.