Jobs at Standard Chartered Bank

Specific Responsibilities

• Organising the Head of Transaction Banking and Transaction Banking Team’s Schedules:
  • Co-ordinate Head of Transaction Banking’s schedules and Transaction Banking team departmental functions: Meetings, trainings, conferences, webinars and group visits
  • Planning and scheduling meetings and managing appointments
  • Co-ordinating travel engagements and guest arrangements
  • Maintenance of various administrative elements: Org Charts, Trackers, etc
• Business Performance:
  • Participate in articulating Transaction Banking’s business strategy
  • Analysis of Revenues and Returns for Products
  • Preparation of performance presentations for various stakeholders
  • Tracking performance to budget and identifying risks and opportunities to delivering the targeted business performance
  • Analyse and report on the Transaction Banking deal pipeline
  • Co-ordinate accurate forecast submissions within appropriate timelines
  • Ensure accurate and timely data input quality on all group reporting systems i.e Workbench, Peoplesoft, SQL, Tableau etc
• Business Administration:
  • Organise purchase and maintenance of office supplies and oversee expenses for the Transaction Banking team
  • Prepare advances, reconciliations, and claims for the Transaction Banking team
  • Co-ordinate staff training programmes, initiatives and leave plans
  • Engage relevant stakeholders in reconciling the TB costs in alignment with the Cost agenda
  • Liaising with TB West Africa Team and stakeholders – CCIB, Segment and Product heads, Tech & Ops, BORMs/UORMs in relation to the TB Agenda
  • Tracking, registering, and maintaining database of regulatory directives/circulars
• Risk Report: Assist with the coordination and reporting of the Transaction Banking Cluster Forum.
• Any other activity as required by the Group or Region to be delivered to support the Transaction Banking Head’s targets and the Transaction Banking teams’ deliverables from time to time.

Risk Management:

• The ability to interpret the Group’s financial information, identify key issues based on this information and put in place appropriate controls and measures

Governance:

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Work with the Transaction Banking team to achieve the outcomes set out in the Bank’s Conduct Principles, Fair outcomes for clients, Effective Operation of Financial Markets, Financial Crime prevention and The Right Environment  
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Anti-money Laundering:

• Ensure compliance with all client due diligence (CDD), Anti-money Laundering (AML) and sanctions policies and procedures

Key Stakeholders:

• Africa and Middle East Transaction Banking Team (Segment/Business/Product/Sales Heads, Transaction Banking Sales, Product, Implementation, Business Risk, Corporate Service Manager etc)
• West Africa Business Partners (Finance, HR, etc)
• West Africa CCIB Client coverage teams

Other Responsibilities:

• Embeds “Here for good” and Group’s brand and values,
• Performs other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• Act as a role model, behaving with integrity and demonstrating exemplary conduct
• Ensure effective communication of activity expectation and provide quality feedback as required/appropriate
• Ensure the team is updated on performance and business expectations
• Responsible to the sales managers for all around activity/sales performance/compliance of the area team
• An excellent working knowledge of a wide range of financial products available in the market and competitor product placing and strategies

Application Closing Date
26th Feburary, 2022.

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Job Purpose

• To execute the Global Transaction Banking (TB) strategy for Cash regionally, managing a multi-functional regional team, including transactional sales (all client segments); client implementation and service, account management and product management.
• This role has supervisory responsibilities and therefore the Bank’s supervisory principles must be followed
• To manage P& L, Pricing, risk and governance for Nigeria and West Africa
• To deepen Cash products penetration with focus on OPAC growth

Key Responsibilities
Strategy:

• Execute and manage the Global TB strategy in the Region, adapting as required for Regional / Local needs
• Provide input to Regional TB Cash Head, in refining and developing strategy and enhancing products
• Commercialise cash product capabilities and cross sell
• Work with ITO especially CMO in developing and delivering the Target Operating Model which will optimise delivery of the strategy.
• Ensure delivery of Bank’s conduct agenda throughout business   

Business:

• Accountable for the Regional performance of the Cash business including revenue and costs, as well as liabilities
• Accountable for the management of Regional functional teams to achieve specific targets within Regional budgets.
• Manage the delivery of Cash strategies for the region, including investment, appropriate governance and oversight
• Represent the Cash business at ALCO, and ensure regional cash product delivery for the Region, in support of liability optimisation strategies
• Establish and maintain framework to ensure functions in Regional Cash business comply with internal policies, procedures, codes and applicable external laws and regulations
• Build market profile for the Bank and Cash business through development and delivery of regional Marketing strategies
• Senior sponsorship of select, large cash intensive Client relationships

Process Governance:

• Own all the Cash processes allocated to me in the Region as part of the Group’s process universe
• Accountable to risk control owners and/or Group policy owners for the implementation of policies and control standards set by them, ensuring compliance, and operating within risk tolerance and risk appetite
• Responsible for management of the processes supporting the Cash business (in line with the Group’s process universe as set out in the Group Operational Risk Framework for the region) and associated risks including activities which are carried out by other businesses or functions or which are hubbed or outsourced.

People and Talent:

• Responsible for recruiting and managing staff in Cash business in line with Target Operating Model
• Provide effective leadership across Cash business to promote sustainable high-quality business performance.
• Act as the key end to end focal point for Cash performance, liaising as required with Coverage, FM, and ITO within Region, and globally as appropriate.
• Lead a top team capable of ensuring delivery of the Cash business’ short and longer-term objectives through:
  • Coaching, guidance, and management of the team to ensure they deliver against the financial, non-financial and risk/control objectives.
  • Identifying and addressing the top issues/opportunities for performance improvement across the team.
  • Driving an environment of collaboration, both within the team and across the wider Group, to ensure issues are raised and blockages are resolved in a timely manner.
  • Developing succession plans that identify gaps in bench-strength; subsequently implementing action plans to ensure ready-now talent is available.
• Be a role model of the Group’s values and culture in the region

Risk Management:

• Take the initiative regarding regulatory, reputational and ethical matters, taking the initiative for providing proactive advice to clients as identified. Coach and manage the team in these matters and ensure they are adequately trained in and cognisant of regulatory, reputational and ethical risks
• Embed the Group’s values and code of conduct and develop a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among team members.
• Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate escalation to Regional / Country Heads and Group/governance committees, as appropriate

Governance:

• Responsible for assessing the effectiveness of the Group’s arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
• Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for delivering ‘effective governance’; capability to challenge fellow executives effectively; and willingness to work with any local regulators in an open and cooperative manner.
• Ensure compliance with all client due diligence (CDD), anti-money laundering (AML) and sanctions policies and procedures

Regulatory & Business conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]*
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Contributes to:

• Cash Product Management

Freedom of Decision Making:

• The identification and recommendation of new products and the modification of existing products to meet market opportunities and threats in a timely manner
• Creating and building business cases for sign off to justify the recommendations regarding new products and modifications to existing products.
• Use relevant discretions from stakeholders to execute product programmes and launches, in conjunction with TB Sales.
• Participate in the decision making of product positioning and pricing policies to ensure that profitable business is secured.
• Deliver initiatives and solutions that support the business strategy and support revenue targets for products and markets in the assigned portfolio.

Our Ideal Candidate
Group Mandatory e-learning:

• Anti-Money Laundering, Counter Terrorist Financing and Sanctions
• Group Code of Conduct
• (iSAFE) Information Security Awareness for Everyone
• Living with HIV
• Reputation Risk
• Introduction to Operational Risk in Standard Chartered Bank
• Anti Bribery - Mitigating Bribery Risk
• Health Safety & Environment.

Know-how and Experience Required:

• Knowledge of the Cash Products and client needs
• In depth knowledge of the markets in Nigeria and West Africa: their features, customers and competitors.
• Competent at managing a highly varied customer and product base across diverse markets.
• Working knowledge of back office systems architecture.
• Cultural and diversity awareness.
• The ability to communicate at all levels of an organisation both internally within SCB and externally.
• Ability to keep abreast of changes in the markets, customer requirements, competitor activity and the Bank’s abilities – ability to use this information to identify opportunities and gaps.

Application Closing Date
1st March, 2022.

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The Role Responsibilities
Strategy:

• Prioritize important issues for review i.e. produce documents, briefing papers, reports and presentations.
• Devise and maintain office systems, including data management and filing.
• Co-ordinating all travel, visas and accommodation for Head of CFCC, other team members and visiting staff.
• Act independently with minimum supervision.

Business:

• Acting as liaison between Compliance and other Businesses i.e. being the first point of contact. Dealing with incoming email, telephone calls and post, often corresponding on behalf of the Head of Compliance.
• Organising and maintaining diaries and making appointments for the Head of Compliance.
• Screening enquiries and requests, and handling them when appropriate.
• Responsible for maintaining the accounts and budgets of the department, i.e. ensuring all monthly expenditure are checked and are within budget.
• Stock control and ordering of office stationery, reviewing and monitoring invoices for payment.
• Preparing, monitoring and retiring claims of business expenses for the Head of Compliance.
• Raising RMS request for all IT Procurement requirement of the department, follow up and ensure the request is done on time
• Organising and attending meetings, preparing well-articulated minutes and ensuring the Head of Compliance is well prepared ahead of the meetings

Risk Management:

• Understanding and complying with, in letter and spirit, all applicable laws and regulations, including those governing anti-bribery and corruption, anti-money laundering, terrorist financing and sanctions, the Group policies & procedures, and the Group Code of Conduct.
• Effectively and collaboratively, identify, escalate, mitigate and resolve risk and compliance matters.
• Support the Senior Managers in effective implementation of the Risk Management framework within the role.

Governance:

• Communicate the Group values and code of conduct to the team and ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the Nigeria CFCC Team to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Financial Crime Prevention; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Support relevant stakeholders to respond to regulatory requests.

Key Stakeholders:

• Head, CFCC, Nigeria & West Africa
• Country CFCC Head for the West cluster
• CFCC unit Heads- FCC, Governance, Advisory
• Others as may be added from time to time.

Other Responsibilities:

• Embed Here for good and Group's brand and values in Nigeria Compliance team
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• CIN Designate Complaince Professional (DCP).

Application Closing Date
19th February, 2022.

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The Role Responsibilities
Strategy:

• Drive full implementation and adherence to Financial Controls Policy across the West African Cluster (Nigeria, Ghana, Cameroon, Cote D'Ivorie, Sierra Leone and The Gambia) and also serve as a contact point/ Subject matter Expert to the Cost Centre / Account Owners on all requirements of the Financial Control Policy.
• Drive the GL accounts reconciliation process bank-wide ensuring completeness, timeliness of reconciliations at the right quality and ensure all material risks are identified, assessed, mitigated, monitored, and promptly escalated.
• Foster a culture of risk awareness by communicating clear standards of conduct and driving the message of zero tolerance for operational losses.

Business:

• Support the business in minimizing operational risks and losses, and ensure material operational losses are investigated to prevent recurrence per group policy.
• Partner with the business and support units on finance operational risk matters to ensure business growth is balanced with risk management and controls.
• Drive bank wide adherence to reconciliation requirements of the FCP.

Processes:

• Support the day-to-day controls & periodic monitoring of activities, timely identification and reporting of significant risks & losses, and effectiveness of risk mitigation actions.
• Continuously improve the operational efficiency and effectiveness of processes and drive the adoption of standardized reporting across West Africa.
• Maintain the PeopleSoft Financial Control System to ensure a robust reconciliation environment by ensuring that all accounts are appropriately owned and mapped,
• Ensure strong GL controls are in place by ensuring all dormant cost centres and accounts are monitored and closed at the FCP required frequency.
• Review of Manual Entries in TP Control Accounts.
• Ensure TP/ GL reconciliations are being tracked and resolved by TP owners.
• Drive the account maintenance process by ensuring proper FINETL rule engine and PSGL Rule Maintenance.
• Perform reasonableness review of high-Risk Accounts and ensure prompt escalation of any exceptions

People and Talent:

• Set appropriate tone and expectations in terms of ensuring effective financial controls.
• Work in collaboration with all reconcilers, approvers, and control partners.
• Serve as Secretary to FORTM and ensure all minutes are promptly circulated and action plans are tracked.
• Work with the colleagues to deliver specific projects and deliverables, as determined by the Country CFO, FCU Unit Head.
• Develop and embed a high-performance culture with specific focus on capability, effectiveness, and productivity.

Risk Management:

• Responsible for the timely identification, assessment, mitigation, reporting and escalation of all identified Operational Risk exposures. Assist in identification of operational risk for new products and new business, regulatory and thematic risks, and implementation of appropriate controls to mitigate those risks.
• Execute an effective risk management framework and promote a strong risk management and a compliance culture.
• Drive adherence to the operational risk management framework i.e. the identification, assessment, mitigation, control and monitoring of operational risk and control issues. In addition, monitor all material Operational Risk exposures and key external trends in accordance with Operational Risk Policies and Procedures and any directives, policies, and procedures.
• Ensure that material gross and residual risk exposures, control weaknesses, losses and near misses are reported to the FORC and Unit mangers as appropriate.
• Responsible for the implementation and execution of the Control Sample Testing (CST) process, sampling and testing the population of controls to ensure compliance with agreed control standards and facilitating the monitoring/collection of any Key Risk Indicators (KRIs) and ensuring that proper action  plans are in place for recurring breaches.
• Monitor and ensure timely completion of ORF checks by the finance Teams, ensure escalation of exceptions noted if any, through appropriate forum.
• Perform reconciliation monthly on all Phoenix operational losses versus GL entries to ensure that all losses/recoveries are correct and/or accounted for on both sources and the Bank’s books and records.

Governance:

• Serve as the Back up to the Functional Operational Risk Manager and Secretary of Functional Operational Risk Committee (FORC).
• Assist in managing the Finance Operational Risk Forum (Country, Cluster, Region) by preparing all relevant reports.
• Ensure absolute adherence to country BAU FCU/OR reporting deadlines and effective business escalation from FORC to the Country Operational Risk Committee (CORC), Process Governance Committee etc.
• Create awareness and understanding of the regulatory framework in which the Bank operates and the regulatory requirements and expectation relevant to the role.
• Coordinate with Internal and Statutory Auditors in terms of all Financial Control and Risk related activities / framework and ensure all issues identified are promptly resolved.
• Ensure that all DOIs within the Finance are updated regularly to comply with the FCP manual.
• Manage peer reviews within the finance function; this may involve travel to other markets to conduct such reviews and share best practice.
• Develop control enhancements to ensure that any known risks are controlled within acceptable boundaries and consistent standards.
• Liaise with finance staff as required to ensure that Risk Acceptance Templates (RATs) are completed for material risks or control failures identified and passed to Senior Operational Risk Officer (SORO) for approval before submission to CORC for acceptance.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the teams in West Africa to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment]
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key Stakeholders:

• Selected partners, including CEOs.
• Regional and Country Finance Heads.
• Function Heads.
• Partners aligned to [product, segment, or function] in Risk, Legal & Compliance, Finance and Group Technology and Operations.
• All Staff with FCS responsibilities across West Africa.
• Country SORO for all countries in West Africa Cluster.
• BORMs for all countries in West Africa Cluster.
• Country Audit and Compliance Team.
• Country CIOs.

Other Responsibilities:

• Embed Here for Good and Group’s brad and value across West Africa.
• Perform other responsibilities assigned under Group, Business or Functional policies and procedures

Our Ideal Candidate

• First Degree in BSc. Accounting, Finance, Economics, or similar degree.
• Desirable - Professional certifications in Accounting, Professional Memberships in ICAN, ACCA.
• Work experience in financial control / operational risk functions of, internal audit of FIs or external audit from Big 4 firms.
• Cross team collaboration and leadership experience skills - proactive engagement with various units across different geographies.
• Languages: English, French.

Application Closing Date
22nd February, 2022.