Jobs at BridgeHedge Limited

Job Summary

• We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to provide high-level administrative and strategic support to the Executive Chairman of a Courier and Logistics Institute.
• The ideal candidate will be responsible for managing schedules, coordinating meetings, handling confidential information, preparing reports, and ensuring the smooth day-to-day operations of the executive office.

Key Responsibilities

• Manage the executive's calendar, appointments, meetings, and travel arrangements.
• Screen calls, emails, and correspondence, responding where appropriate.
• Prepare reports, presentations, meeting agendas, and minutes.
• Draft professional emails, letters, proposals, and other business documents.
• Conduct research and compile data for decision-making.
• Coordinate internal and external meetings, ensuring all logistics are in place.
• Track action items and follow up with departments to ensure timely completion.
• Maintain confidential files, records, and sensitive information with discretion.
• Organize company events, executive meetings, and business engagements.
• Liaise with clients, partners, vendors, and stakeholders on behalf of the executive.
• Support project coordination and monitor deadlines across multiple initiatives.
• Improve administrative processes and recommend productivity enhancements.
• Utilize AI tools such as ChatGPT and Claude AI for research, content drafting, summarization, documentation, brainstorming, and workflow optimization while maintaining accuracy and confidentiality.
• Perform other administrative and executive support duties as assigned.

Requirements

• Bachelor's Degree in Business Administration, Management, or a related field.
• 2–4 years of experience as an Executive Assistant, Personal Assistant, or Administrative Officer.
• Excellent written and verbal communication skills.
• Strong organizational, time management, and multitasking abilities.
• High level of professionalism, integrity, and discretion.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
• Experience using productivity and collaboration tools such as Zoom, Microsoft Teams, Slack, Trello, or Notion.
• Basic working knowledge of AI tools, particularly ChatGPT and Claude AI, with the ability to use them to improve productivity and administrative efficiency.
• Strong internet research and analytical skills.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

Preferred Skills:

• Experience supporting C-level executives or senior management.
• Familiarity with project management and workflow tracking.
• Strong problem-solving and decision-making skills.
• Ability to anticipate executive needs and take initiative.
• Experience coordinating multiple projects simultaneously.

Key Competencies:

• Exceptional organizational skills
• Attention to detail
• Professional communication
• Confidentiality and integrity
• Critical thinking
• Adaptability
• Initiative and resourcefulness
• Time management
• Tech-savviness
• AI-assisted productivity.

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Role Summary

• The Commercial Manager will lead Bridgemead Advisory's commercial growth by driving new business acquisition, expanding existing client relationships, and positioning the firm as a trusted advisory partner.
• The successful candidate will be responsible for developing and executing commercial strategies that increase revenue, build long-term client partnerships, and create opportunities to deliver recruitment, executive search, organizational development, leadership, and advisory solutions.
• This role serves as the critical link between market opportunities and sustainable business growth.

Key Responsibilities
Commercial Growth & Business Development:

• Develop and execute commercial strategies that drive sustainable revenue growth and expand Bridgemead's market presence.
• Identify, qualify, and acquire new clients across the firm's target industries while maintaining a healthy pipeline of commercial opportunities.
• Lead the entire business development process from prospecting and client engagement through proposal development, negotiation, and successful deal closure.
• Conduct market research to identify high-value prospects, emerging business opportunities, and potential strategic partnerships.
• Achieve agreed revenue, client acquisition, and commercial performance targets.

Client Relationship Management & Account Growth:

• Build and maintain strong relationships with CEOs, Managing Directors, HR Directors, CFOs, COOs, and other senior business leaders.
• Conduct consultative discovery meetings to understand client challenges and recommend tailored recruitment and advisory solutions.
• Grow existing client accounts through cross-selling and upselling of Bridgemead's recruitment, executive search, leadership, and advisory services.
• Strengthen long-term client relationships to increase client lifetime value and repeat business while collaborating with internal teams to ensure excellent service delivery.

Commercial Strategy & Market Development:

• Monitor market trends, competitor activities, and industry developments to identify growth opportunities and recommend strategic initiatives.
• Support the development of new service offerings, pricing strategies, and commercial approaches that balance competitiveness with profitability.
• Represent Bridgemead Advisory at executive forums, conferences, networking events, and industry engagements to enhance brand visibility and generate new business opportunities.
• Contribute to thought leadership initiatives through executive roundtables, industry reports, webinars, articles, and professional networking platforms.

Proposal Development & Commercial Operations:

• Prepare compelling proposals, capability statements, commercial presentations, and client solutions that address business needs.
• Negotiate commercial terms and ensure seamless transition of new engagements to the service delivery team.
• Maintain an accurate CRM, monitor commercial pipeline performance, develop revenue forecasts, and provide regular reports on commercial activities and key performance metrics.
• Recommend improvements to commercial processes, systems, and client engagement practices to improve business efficiency and sales effectiveness.

Key Performance Indicators (KPIs)
Success in this role will be measured by:

• Revenue growth | New client acquisition | Commercial pipeline value and health | Number and value of deals closed | Proposal conversion rate | Client retention and repeat business | Revenue generated through cross-selling and advisory services | Strategic partnerships established | Revenue forecast accuracy | Market visibility and business development initiatives executed

What Success Looks Like
The successful Commercial Manager will:

• Build and maintain a robust pipeline of qualified commercial opportunities.
• Consistently win new business across Bridgemead's target sectors.
• Increase revenue through both new client acquisition and account expansion.
• Establish strategic referral and partnership channels.
• Position Bridgemead Advisory as a trusted business advisory partner for growing organisations.
• Strengthen long-term client relationships through integrated recruitment and advisory solutions.
• Make a significant contribution to the firm's commercial growth, profitability, and long-term success.

Candidate Profile

• Bachelor's degree in Business Administration, Marketing, Management, Economics, Human Resources, or a related discipline.
• 5–8 years' experience in Business Development, Commercial Management, Sales, Client Relationship Management, Consulting, or a related commercial role.
• Demonstrated success acquiring and managing B2B clients.
• Experience selling professional services, HR solutions, consulting, executive search, or business advisory services will be a significant advantage.

Skills & Competencies:

• Strong commercial and business acumen
• Strategic thinking and consultative selling skills
• Business development and executive relationship management
• Proposal development and commercial negotiation
• Financial awareness and market analysis
• Pipeline management and CRM proficiency
• Excellent presentation, communication, and interpersonal skills
• High level of professionalism, credibility, and executive presence.

Personal Attributes
The ideal candidate is:

• Entrepreneurial and commercially driven | Results-oriented with a strong growth mindset | Relationship-focused and customer-centric | Self-motivated, resilient, and proactive | Strategic thinker with excellent problem-solving ability | Comfortable engaging senior executives and decision-makers | Able to work independently with minimal supervision