Jobs at MTN Nigeria

Reports To: Manager - Connectivity Solutions
Division: Information Technology

Mission

• Lead project technical team to deliver Consumer and enterprise solutions to meet MTNN business requirements and needs. Working with the Engineering and delivery teams to design & Integrate IT/IS Solutions in adherence to architecture and design specifications.

Description

• Develop designs that support the functional requirements business application projects and include the conceptual, high-level, and detailed
• design specifications for build, implementation, and support of these business solution
• Code applications in accordance with good security coding practices to ensure the application is free of most common coding vulnerabilities.
• Create and execute/coordinate technical test plans for application change, new deployment, and upgrades.
• Participate in transitions of the application or technical architecture components to the testers.
• Fix any defects and performance problems discovered in testing.
• Effectively work with other dependent teams such as Vendors, Service Management, Security team, Operations teams, and Architecture &
• Engineering teams.
• Effective access controls to supported systems.
• Broad knowledge of the business processes within the Telecommunications sector.
• Specialized knowledge of IT support procedures, application construction, hardware technologies, systems integration, and development
• techniques.
• Software Delivery Methodologies especially Waterfall & Scrum

Requirements
Education:

• First degree in Computer Science, Information Technology, or related
• fields
• Fluent in English.

Experience:

• 3-7 years’ experience which includes:
• Minimum of 3 years’ experience in an area of specialization; with
• experience in supervising others
• Experience working in a medium organization.

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Reports To: General Manager - Regional Operations North East
Division: Sales and Distribution

Mission

• To demonstrate a strong competence in business analysis, business performance reporting, project management, planning, performance tracking and gaps analysis.
• Coordination of regional sales activities, liaising with RGM, and HQ business support team on regional input and deliverables.
• To mine and manage data aimed at providing insights for optimal regional performance. 
• To generate and regularly update performance dashboards and charts for the different Sub-regions in the region.

Description

• Develop regional sales forecasts based on subscription growth, churn rates, and revenue per user (ARPU).
• Monitor sales performance against revenue performance and identifying gaps and opportunities.
• Analyze site profitability by customer and ARPU segmentation.
• Evaluate cost structures associated with sales campaigns, and customer acquisition.
• Track and monitor GC to MoMo wallet conversion ratio
• Track and analyze variances in regional sales scheme and suggest corrective actions.
• Evaluate Devices performance productivity against target for trade partners and CCR’s in the retail space
• Collaborate with regional cross functional teams for shared goals execution and strategic initiatives deployment.
• Design and maintain dashboards for tracking sales performance metrics such as gross additions, churn, and ARPU.
• Conduct root cause analysis for underperforming team members/sales areas and propose solutions.
• Track RD’s performance across KPI’s.
• Generate, Collect, analyze and interpret a wide variety of revenue data to develop daily/weekly /monthly reports/dashboards for the team (SR, SL, RD’s etc) for business reviews.
• Monitor customer satisfaction (NPS, CSAT) and propose initiatives to address pain points.
• Assess the effectiveness of regional promotional campaigns in driving subscriber growth.

Requirements
Education:

• First degree in Economics, Business Administration, Actuarial science or any related discipline 
• Data Analytics skills required.
• Good written and spoken English.

Experience:

• 3-7 years’ experience in Data Analytics/Management and/or Processes Management 
• Experience working in a medium organization: 
• Reporting, sales/marketing or related function 
• Experience using Data Mining Tools 
• Telecoms experience would be an added advantage.