Jobs at Tastee Fried Chicken - TFC

Job Summary:

• We are looking for a reliable and responsible Dispatch/ Tricycle Rider to join our team. As a Dispatch/ Tricycle Rider, you will be responsible for delivering products and other items to designated locations in a timely and efficient manner. You will play a vital role in ensuring that our customers receive their products in excellent condition. The ideal candidate should have excellent navigation skills, financial transaction skills, a valid rider's license, and a strong commitment to providing exceptional customer service.

Responsibilities:

• Safely and efficiently deliver products and other items to designated locations within the assigned time frames.
• Plan and follow the most efficient routes to ensure timely delivery and optimize fuel consumption.
• Obtain and review delivery instructions, including addresses, contact information, and special instructions.
• Load and unload products from the delivery bike/Tricycle, ensuring that they are handled with care to prevent damage.
• Collect necessary signatures and payments from recipients upon delivery, as required.
• Maintain accurate records of all deliveries, including the recipient's name, delivery time, and any relevant notes.
• Follow traffic laws and regulations to ensure the safety of yourself, other road users, and the items being delivered.
• Maintain a clean and organized delivery bike at all times.

Qualifications and Skills:

• High school diploma or equivalent.
• Valid rider's license for motorcycles and/or automobiles, as required by the company.
• Proven experience as a dispatch rider or in a similar role is preferred.
• Excellent knowledge of local roads, routes, and traffic patterns.
• Ability to handle and deliver items with care, ensuring that they arrive in excellent condition.
• Good communication and interpersonal skills.
• Ability to work independently and follow instructions accurately.
• Strong time management skills with the ability to prioritize tasks effectively.

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Main Accountabilities

• Monitors budget to control expenses and conducts cost reduction
• Effective supervision of various section schedules and training of sales and production managers
• Reviews all operating reports with outlets unit heads and develop a comprehensive report to management
• To liaise with the other unit Heads of the outlets i.e. Audit and Accounts for the smooth running of the outlet
• To ensure that quality food is produced and served at all times.
• To ensure customer satisfaction and good brand representation
• To ensure personnel and environmental hygiene and safety
• To ensure strict adherence to recipe and that there is no stock out.
• To ensure that the equipment in the outlet are in good condition
• Availability of raw material and quality check on it through liaison with appropriate department.
• Maintaining high standard throughout the outlet in accordance with the vision and goals of the organization.
• Maintenance of good customer relation and a customer database as well as attend to customer complaints.

Requirements

• Candidates should possess a Bachelor’s degree
• Minimum of 3 years’ experience in the field
• Excellent data analytics skills

Other Required Competencies:

• Time management, prioritizing and the ability to handle a complex environment
• Excellent managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.