Latest Jobs at NewGlobe

About The Role

The Director, Operations is responsible for setting up the processes, systems and staff to ensure operational performance of the entire network of schools under management. This includes Programme Management, Supply Chain, IT Operations and the Resolution Team.

• Programme Management - programme management includes but is not limited to inventory management at both the warehouse and in schools, pupil enrollment and attendance confirmations and analysis to ensure accurate pupil data, and instructional systems oversight to ensure school staff have necessary tools available to them, and are using them.
• The Resolution Team - The Resolution Team is the principal team that leads the resolution of all issues that a school leader, teacher, or parent might encounter. The team acts as a support hub, ensuring that multiple channels of communication are available for school staff, support staff, and parents to communicate what they observe at a school, as well as ensuring that critical operational updates get communicated outwards. The team oversees the complete resolution of all issues reported, either through direct resolution at the point of interaction, or by working with other departments if further technical support or expertise is needed. The team also acts as an early warning system to the programmes, through escalating emergency situations, looking for patterns among issues reported and bringing them to the notice of the management. It is the nexus of all problem-solving, and is critical to ensuring that all issues in service delivery are handled effectively and transparently.
• IT Operations - ensures last mile delivery of Technology, meaning that all school staff, field staff, and support staff have the functioning Technology that they need to excel at their jobs, including IT asset management and technical support for software and hardware issues. IT Operations also oversees the technical infrastructure that enables and connects our support offices. It is also the only Technology department with a direct presence in each of our programmes, meaning that it is also the key conduit and primary advocate for all aspects of Technology at NewGlobe, ensuring the work done by the other Technology departments delivers on its potential and helps coordinate with the Technology shared services teams.
• Supply Chain - ensuring procurement of needed materials for school programs, and the shipment of those materials to schools. Depending on program needs and program year, this need may be extensive or very light. The majority of procured materials are print materials, where primary coordination is managed by the Print Production team within Shared Services, with whom Operations collaborates for program needs.
• Across all functions within Operations, it is critical that continuous data collection and analysis is used to quality assure and drive process innovation and improvements.
• This is a high-impact role for someone who loves standing up systems and processes from the ground up and taking on challenges on a large scale.

What will you do

• Research and determine optimal supply chain networks in new territory (logistics, materials warehousing and distribution channels, and then manage this supply chain.
• Set up the Resolution Team and Program Management Operations, including hiring and training personnel as needed.
• Manage our core programme of work within Operations, including inventory management across all schools, pupil enrollment and attendance data and confirmation, and various systems for ensuring instructional excellence at schools, which is dependent on hardware and software access and support.
• Manage a diverse support team.
• Work with and leverage team support from the global teams to ensure operations are aligned to global processes and systems.
• Be responsible for all operational performance indicators of our academies, including but not limited to:
• Improving adherence and compliance to existing systems and processes
• Striving for operational excellence in a resource-constrained environment
• Continually iterating and improving systems
• Building a zero-tolerance environment for fraud and shrinkage
• Learn, reinvent, optimize and manage every aspect of the operations of the program and the necessary headquarters support, from supplies management to classroom instruction to cleaning to query resolution
• Create highly-structured, insightful processes, systems and recommendations with a data-driven approach; and, alongside senior executives, critique and modify the operational components of the current operating model.
• Do or lead every job in the entire academy operations and support to some extent. No job is too big or too small.

What you should have

• At least 8+ years of post-undergraduate, full time work experience in a highly operational role where process engineering and operational support were core to the work.
• Work experience managing a multi-unit or distributed location service.
• Work experience in emerging markets.
• Work experience in a fast-paced environment with dynamic priorities and demands.
• Work experience developing and managing a culture of total focus on service delivery.
• Work experience in improving the productivity and reducing cost of a product or service to suit the Organization..
• Experience in process design, development and implementation.
• Work experience managing and coordinating several teams to deliver on a tight schedule.
• Record of building data-driven operational systems. Strong analytical skills and extensive experience in providing actionable insight to data.
• Record of engaging in and leading cross-functional teams and initiatives.
• Record of strong academic performance from a leading undergraduate and, if attended, graduate institution.
• Excellent written and verbal communication skills.
• Excellent organizational, leadership, analytical problem solving and strategic thinking skills
• High integrity with zero tolerance for any unethical business practice.

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network in Nigeria from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About the Role

• The Director Schools is responsible for the performance management of every school in the territory or program. This includes school management, academic programming, school programming, staff professional development, regulatory compliance, and parent and community engagement in every school we support. You have the incredible responsibility for the integrated delivery of all our programming in each school, for each teacher, for each child. 
• Consequently, your focus on using data to drive performance, and constant coaching to change behavior, and rigorous implementation of core school programs is critical.  The team you supervise is in schools each day, providing ongoing mentorship, specific performance feedback, and on-going group and personal training. You manage one of the largest teams in the company, led by the field team of School Supervisors, that give daily support to each school.
• In this role, you also engage with all stakeholders of the schools under your care, including government officials, parents, and community groups as may be required, just as your school supervisors do in the community of each school. 
• Instructional leadership is a core part of your remit, ensuring that school leaders and teachers are delivering on our promise to ensure each child has the opportunity to learn, which only happens when each teacher uses the right materials at the right time each day, listening and responding to students’ learning, and is supported by the school leader in this practice daily. 
• Your role is the nexus of all that we do, ensuring the implementation and results of our overall programing.  Using big data that provides visibility into everyday teaching practices and school management, you work with your direct supervisory staff to improve performance of each school – with the goal of student performance and character development in mind, as well as each school’s financial sustainability – and provide feedback on core programming to our design teams. 
• This team is laser focused on outcomes, inherently collaborative in nature, loves fostering leadership in others, is unwaveringly committed to ensuring a quality education for our pupils, and is excited about creating incredible learning interventions that drive positive behavior and mindset change in adults. You will flourish on this team if you are: a team player, hyper-focused on results, flexible in a dynamic environment, and have fun while working hard.
• This role reports to the Managing Director and Regional  Schools Director.

What You Will Do

• Be responsible for the success of schools in your territory. Success is defined by (i) achieving excellence in all School Management metrics, (ii) meeting or exceeding ambitious learning outcome targets, (iii) building a culture of community and parent engagement. 
• Ensure each Supervisor delivers on their oversight of schools and individual KPIs. Their schools should deliver the promise of learning and holistic development for children, and have a strong and high-performing cohort of teachers;
• Be responsible for the management of direct reporting lines with Regional Managers (to whom School Supervisors report), L&D Manager, and Academic Manager
• Use data from multiple sources to ensure that academic programming - offerings, lesson quality, teacher support, learning innovation, etc. - throughout the year is robust, adheres to regulatory guidelines, is contextualized to the territory, and leads to outsized learning outcomes for all pupils
• Use data from multiple sources to ensure Regional Managers, Supervisors are effectively managing their schools, and creating safe learning environments.
• Be in schools 20% time, observing teaching, observing management, and engaging with stakeholders, including government officials, parents, and community groups.
• When observing or holding meetings, use rubrics or other documents to support structured observation and reporting.
• Support specific school events, including collaborating on programming for such events as school opening celebrations, parent teacher conferences and school closing celebrations, as well as community showcases and participation in co-curricular competitions.
• Ensure school strength and support enrollment efforts are achieved. 
• Ensure local regulatory processes are followed, including environmental & social standards, as well as national regulations. 
• Ensure school staff and students are prepared to sit in government-proctored exams, as they may occur on a termly/semester basis, and with particular attention to national examinations. 
• Ensure that leadership & development sessions are delivered to schools during the course of the school year, and during induction training for new staff. Supervisors should use the materials and programming developed by the Leadership & Development team. 
• Work with the Leadership & Development team to provide, facilitate on-going professional development for Supervisors
• Support schools through transition of staff, including school leaders and teachers; work with local government and other local organizations as needed.
• Ensure school leaders are actively building a pipeline of school staff candidates, leveraging parents, local government leadership and other local organizations.
• Ensure schools are working directly with county or regional government leadership, teacher training centers or regional organizations to support sourcing candidates for school staff. 
• Supervisor budget and optimization, prevent fraud and ensure financial discipline among the Schools group
• Other duties as assigned

What You Should Have

• Proven management and leadership experience, leading teams of people to accomplish an objective
• Proven experience managing field-based teams
• Belief in data-driven decision making
• School management experience a plus
• Relentless focus on achievement for yourself and others
• Bias towards action
• Flexible and loves to work in a dynamic environment
• Collaborative leader with strong relationship building skills 
• Strong interpersonal skills
• Strong communication skills
• Undergraduate degree (or its equivalent) or Masters degree

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About the Role

• The Operations Team designs, implements, and manages school-level operations and support. We are the nerve centre of the company.
• Certain aspects of what we do originate in other departments or teams – from Academics, Schools,
• Leadership & Development, Finance or People – but end with Operations. No matter how well other departments may complete their individual functions, it is up to Operations to be the interface that brings all school-level support functions together.
• The role of Programme Managers is a microcosm of the overarching goal of the entire Operations Team, broken down by specific functional components. Each Programme Manager has a unique sphere that s/he is responsible for owning. Within that realm of responsibility, Programme Managers identify and analyse operational needs, design strategies and processes to address these challenges, and supervise the necessary training, monitoring, and constant adjustments needed for these programmes to execute successfully.

What You will Do

Programme Managers work closely with other departments to design and run specific programmes such as but not limited to:

• Project Management - from ensuring digital teacher guides are ever present on teacher tablets, to ensuring supplies in classes are delivered on time and accounted for.
• Data Processing, Analysis & Reports Creation for the Operations Department in addition to other departments. Data pieces include but are not limited to the following:
• School Health Metrics such as stakeholder / staff attendance, tech devices statuses and functionality, facility observations
• Academics metrics such as lesson completion, lesson quality, lesson availability, special academic surveys outputs, score entry completion.
• Customer Relationship Management data such as outstanding issues, issues resolution performance, department and individual staff CRM performance metrics.
• Supply Chain/Operations data such as Inventory on hand, movements, procurements etc
• Business Intelligence Analysis and Reporting Support
• Systems/Processes analysis, design and development
• Data Collection oversight, management and analysis
• More duties that may be assigned.

What you should have

• Bachelor’s Degree from a reputable university
• Minimum 3 years work experience is similar role
• They should be enthusiastic and proficient at gathering and analysing data, always willing to learn, comfortable using data to drive decisions and comfortable working closely with different departments and teams.
• Ideal candidates should have experience in Operations: managing projects, identifying business challenges through data and observation, creating solutions for these issues, and overseeing an operational programme at a start-up company or executing on multiple programs at an established firm.
• Persistent and versatile in getting things done and a track record achieving success. You must be determined to achieve; we have a large mission. Don’t accept what has been done before and eager to challenge the status quo.
•  Work experience developing and managing a culture of total focus on customer satisfaction
•  Excellent written and verbal communication skills
• Excellent organizational, leadership, analytical problem solving and strategic thinking skills
• High integrity with zero tolerance for any unethical business practices

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About the Role

• This role is responsible for effective and high quality implementation of training programs and ensuring that teachers are well-supported through the academic year for the designated new or existing NewGlobe territory that you are assigned..
• This role reports to the Manager, L&D in the territory.

What You will Do

• Establish School Inspection Procedures. The School Inspection Director is responsible for creating and implementing School Inspection procedures and methodologies after deeply understanding our processes. The School Inspection Director will measure, monitor, and analyze current processes, make recommendations for improvement and develop new solutions to enhance quality control. The School Inspection Director will use and continually improve the core audits and best practices already in place.
• Data gathering & analysis
• Be responsible for gathering all training data and preparing the training report to be shared with L&D Shared Services.
• Gather reliable data consistently from classroom observations and coaching at school within the designated territory and report to the Shared Services L&D team.
• Analyze data from training and observations and share trends, insights with Schools and L&D Shared Services team for improvements.
• In collaboration with Shared Services Academics, support the design and execution of pilot projects that seek to answer questions on training and coaching effectiveness which will eventually lead to process improvements for L&D

Training & support

• Be well-equipped to train as an excellent facilitator who will deliver on the Leadership & Development vision for supporting teachers and school leaders in NewGlobe territories (existing or new)
• Visit classrooms regularly in between training for observing classroom teaching, coaching teachers and supporting school leaders to be effective instructional leaders.
• Participate actively in all activities leading up to the launch of the training under the guidance of L&D Manager ensuring all logistical and operational prerequisites are in place to ensure effective implementation of training.
• Work with the content design team in Cambridge through the Manager, L&D to support professional development of supervisors as needed by the Schools team.

What you should have

• A bachelor’s degree in any field. Degrees or certifications in Education would be a bonus.
• Minimum 2 years of experience as a teacher. Any teacher training experience would be a bonus.
• Proficiency in Microsoft Excel is a must. PowerPoint, Word, and Google Suite knowledge will be a bonus.

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust

go to method of application »

About the Role

• The Administration Manager is responsible for overseeing all the administrative activities that facilitate the smooth running of the NewGlobe Education Offices, the corporate apartment and can lead strategic projects and events to improve the well-being of NewGlobe Education staff.
• This person is a highly energetic, superstar idea generator, organizer, project manager, and Microsoft Office that can manage several Administration assistants, and is willing to work whatever hours and times are needed to get things done. Last but not least, the Administration Manager is a friendly but firm presence in the office to ensure that all Company policies are being adhered to.

What You Will Do

Travel Logistics

• You will, under the supervision of the Administration Manager, coordinate all the travel logistics for staff, both local and international support. This includes proper coordination of flight booking and airport transfers and reviewing all travel requests from staff to ensure that rates comply with the Travel Tool before submission for approval
• Provide support for staff with travel and immigration documentations including invitation letters, visa applications processes and provide insightful information regarding travel requirements as per the countries’ travel requirements
• Register and manage the corporate account dashboard for users and processing invoices for payment. Part of this includes liaising with the vendor regarding route plan-logistics costs
• Provide support to the Administration Manager on summit logistics planning including coordinating in-country airport transfer logistics.

Vendor Management

• Under the supervision of the Administration Manager, you will manage all the vendors providing services to the organization by ensuring that they meet SLAs in place and provide high quality service delivery.
• Managing and updating all the vendor invoicing trackers to ensure all the invoices and utilities are paid on time. This includes making follow-ups on any vendor queries for inaccurate invoicing.
• You will strategically manage and ensure all business licenses are renewed on time and escalate to the Administration Manager any new requirements
• You will manage invoices raised on leases and ensure contract terms are adhered to

Inventory Management

• You will be required to strategically evaluate Administration inventory and ensure that re-order levels are done within the specified lead time
• keeping proper records on inventory management and update tracker on daily movement of stock

Budgets

• Under the supervision of the Administration Manager, you will provide inputs for the administration budget by collating required data for review
• Strategically follow through with procurement for price sourcing and sharing the analysis for review and approval

Training Support

• You will coordinate all the administrative support required by the Schools’ team and liaise with the outsourced vendor to ensure training needs are catered for within the MOU.

Assets Insurance

• You will be responsible for collating relevant documentations for asset insurance refund claims and follow up with the service providers for reimbursements processes.
• Update Customer Relationship Management (CRM) system on raised tickets, and ensure closure Assets Insurance issues

Medical Scheme Management

• You will be responsible for the management of the medical scheme operations including coordinating registration of new employees into the medical scheme and collating/ submitting required documentations to the health insurance service provider
• You will be required to support staff on lost medical cards replacement and follow through with the service provider for replacement and delivery.

General Administrative Support

• You will support in collating relevant data from new employees for staff and business cards processing and follow up with the production team to ensure timely delivery
• Supporting front office services
• Provide administrative support for all organization’s events and vendor management vetting

What you should have

• Bachelor’s degree from a recognized University or institution with top marks
• Superb Microsoft Office skills (Excel, Word, PowerPoint)
• Very competent with technology platforms and quick to pick up new systems
• At least two (2) years’ experience working in fast-paced environments, ideally with an administrative bent.
• Prior experience as an Administration assistant or Officer preferred; experience working in Administration.
• Prior management and project management experience
• High energy, highly motivated personality but a stickler for rules
• Good communicator – verbal and written
• Available at all hours (when necessary) to attend the office in person.

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, KwaraLEARN works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.

go to method of application »

About the Role

• We are looking for a communications leader who will help our communications team drive awareness, affinity and engagement for the NewGlobe organization, and, of equal importance, the eight (and counting!) government programs spanning the globe for which we are their technical partner.
• Building top-down messaging strategies on how our mission aligns to the value our government partners experience is a must.
• However, creating the processes to identify key stories from the field—students learning to read, teachers being trained on how to use new technologies and pedagogies, administrators and politicians reviewing real time dashboards to make data-informed decisions—and elevating and amplifying those stories via social media, digital properties, and print publications, is just as central to this role.
• A central goal of NewGlobe’s marketing and communications department is to make our government partners famous for the work we help them perform to transform their education programs, and this role is vital in achieving that goal.
• Collecting and amplifying moments of impact is how movements are made. The role of the Senior Director, Global Communications is to do just that.

What You Will Do

• Own the global communications strategy, with input and alignment across key executive and regional stakeholders
• Provide exceptional performance and program management for our regional communications team of 20 employees (and growing)
• Manage the regional communications team, and ensure their communications campaigns, both regionally and for our government partnerships, are optimised for success.
• Work with our government counterparts’ leadership and communications teams to ensure our strategies are aligned to prioritise the right audiences, messages, and channels.
• Build and execute communications campaigns that drive excitement about our programs, and inspire action
• Coordinate and support global initiatives that drive NewGlobe’s stature as a thought leader in the space—award submissions, global media coverage, panel invitations and conference presentations
• Establish and maintain clear goals and measurement frameworks for communications initiatives

What You Should Have

• Experience managing a large team of communications professionals, ideally geographically distributed
• Strong track record of communications work in Sub-Saharan Africa and/or Southern Asia
• Direct experience managing political campaigns and/or government program campaigns preferred
• Experience developing and delivering comprehensive media strategies and campaigns, with a bias toward digital properties
• Experience working within, and managing teams in a globally matrixed organization
• Direct experience managing crisis communications
• Minimum 10+ years of experience in progressively larger scope people and project management positions
• A strong portfolio of either pitched and placed media coverage

go to method of application »

About the Role

• NewGlobe’s unique Education Transformation System is empirically proven to help governments improve education outcomes at significant scale—regardless of students’ gender, wealth, location, parental education level, or home language spoken.
• We, and our government partners, are thought leaders in this space, and events are a key part of our marketing and communications strategy to drive awareness, affinity, and business development for our programs.

What You Will Do

• Spearhead NewGlobe’s event and tradeshow strategy, including identifying and evaluating key events, internal team training and coordination for attendees, pre-and post show communications, and event attendance
• Working alongside VP Marketing, negotiate and execute contracts for large and small scale events
• Be key on the ground support for events across Africa
• Coordinate with and provide expertise support for local teams in USA, and Asia
• Be strategic and key on the ground support for key global events like Education World Forum in London and Davos Conference in Switzerland
• Along with trade shows, evaluate and recommend the opportunities for building NewGlobe specific events per regions supported
• Be the “first hire” to build a dedicated events team for NewGlobe as it continues to grow and scale
• Build and support the execution of a unique “school visit in a box” initiative for educational and business development goals
• Analyze, track and report event ROI and recommendations for program improvements
• Liaise closely with field teams to execute events when not attending
• Work directly with field marketing and policy and partnership teams to help them identify which events—and types of events—will best support securing government partnerships at various stages of development

What You Should Have

• 7+ years of marketing or related discipline, ideally in event marketing and event management
• Proven experience and track record of carrying out event marketing campaigns, including planning, pre and post event followup, and campaign reporting
• Highly organized. You will want to turn event planning into a science at NewGlobe, with repeatable plans and templates that can scale as the team grows
• You should have the desire to put your event marketing skills to work for a great mission: helping improved education outcomes for students across the world
• Experience partnering with enterprise sales teams
• A strong bias to action—see a problem, propose a solution!
• Experience working in a matrixed global organization a plus
• Direct experience working with teams in Sub-Saharan Africa and/or South Asia a big plus
• Creating presentations for events

What We Offer

• The opportunity to make a difference for children every day at a proven, internationally recognized, mission-driven company
• Health, dental, and vision insurance (for you and your family) as well as life, AD&D, and disability insurance
• Flexible hybrid working or remote arrangement
• 20 days paid leave

go to method of application »

About the Role

• We are seeking a full-time School Inspection Director who is excited about improving learning outcomes in government schools by providing technical and managerial leadership to a larger School Inspection (audit) team and building the capacity of our government partner’s School Inspection team.
• We aim to impact teaching and learning, so we need to deliver high quality data to decision makers at all levels of the organization & to our government partner. School Inspection ensures that we have accurate knowledge of what is happening in schools by auditing all school management work.
• The data output from the audits you’ll design and run will be used to drive continuous improvement in the schools.
• The School Inspection Director must work effectively with people from diverse backgrounds, from different functional areas, and must be excited about driving change by recommending improvements to our processes to work towards audits that demonstrate 100% compliance.
• You will be responsible for the daily management of a large field team, proposing and adapting audits to ensure operational excellence after developing an in-depth understanding of the programme needs on both the government side & the technical partner side, analyzing & providing actionable data from the audits via reports & dashboards, collaborating closely with other teams to ensure that the issues the School Inspection team observed are not only understood but also addressed rapidly.
• Your team of field associates will be heavily relied upon to support school staff to drive operational excellence, actively solve problems, and to ensure that schools are safe & conducive learning environments.
• The School Inspection Director will lead a team of School Inspection Supervisors who in turn manage a large field team of School Inspection Associates. The School Inspection Director will report into the executive leadership of the programme (either Project Director or Managing Director) and have a dotted/technical reporting line to the Regional Director, School Inspection. The primary audit focus for School Inspection is the entire ecosystem of the Schools Department, which includes all aspects of school management, school materials, school personnel, school hardware, and any other action that is part of our overall performance. The Schools Department is also the primary client, as the strong majority of concerns exposed by an audit have to be directly solved or project managed by the Schools Department. Other departments that take action based on audits include Operations, including Supply Chain and IT, as well as People. It is for this reason this function has direct executive reporting and oversight. A critical component of this role is leading meetings, reporting, providing technical expertise, and working in close partnership with the government partner School Inspection team, which includes staff in their headquarters & in the field. Collaboration with the government partner School Inspection team will continue to increase as the programme matures and culminate in the incorporation of the government partner School Inspection team into the internal School Inspection team.

What You will Do

• Establish School Inspection Procedures. The School Inspection Director is responsible for creating and implementing School Inspection procedures and methodologies after deeply understanding our processes. The School Inspection Director will measure, monitor, and analyze current processes, make recommendations for improvement and develop new solutions to enhance quality control. The School Inspection Director will use and continually improve the core audits and best practices already in place.
• Manage School Inspection staff: The School Inspection Director will lead the School Inspection team of supervisors & associates. This includes training them on new or revised procedures and systems; supervising them during the School Inspection process to ensure that they are correctly utilizing School Inspection methods and systems; and also supporting them as they monitor corrective actions implemented by other departments for critical/major and minor nonconformities, ensuring that actions are effective, implemented in a timely manner, and are permanent in nature to avoid recurrence of deficiencies.
• Report Quality Issues to Schools and Operations Department Leaders & lead with ensuring rapid resolution. To support teaching and learning activities, the School Inspection Director will ensure there is rapid , clear visibility of audit results always visible to the Schools Department, and for relevant audits, for Operations, including Supply Chain and IT, as well as People. The data from the School Inspection audits is only worth collecting if it is rapidly visible and used to drive decision-making and correct any lapses or errors. Responsibilities also include ensuring that issues reported by School Inspections capture all the necessary data required for action by other teams and are assigned to the right team for resolution. Where systemic issues are made visible, the School Inspection Director is to work with other teams and the MD to identify such issues and any bottlenecks in the resolution process.
• Maintain School Inspection Records. The School Inspection Director will maintain detailed records of School Inspection activities and issues. These reports provide comprehensive records of School Inspection activities and help the organization determine what’s working and what needs to be corrected.This includes management of the School Inspection field team, ensuring integrity in data collection.
• Analyze Data Outputs & Create Quality Control Reports. The School Inspection Director will support and enhance the organization’s performance by analyzing and assessing audit data. In this aspect of the role, the School Inspection Director finds patterns and areas for improvements based on School Inspection data over time and utilizes these reports to improve processes and performance. The School Inspection Director determines whether their teams meet targets, deliver expected performance, and maintain overall workflow. This data must be provided rapidly to drive decisions in real time.
• For any project, be ready to propose a plan and execute. This includes creating a timeline, liaising with other departments to get the support you need, managing performance and motivating staff members, figuring out how to get things done when things don’t go as planned, getting the data you need and getting it right, conducting analyses, framing the results, and answer any and all questions about your work.
• Lead and provide technical expertise during engagements with the government School Inspection partners which will include:
• leading meetings with the government partner and writing periodic reports; identifying & anticipating challenges / bottlenecks in the collaboration with the government partner and partnering with the MD and Policy & Partnership team to address these.
• working with School Inspection shared services to ensure that the School Inspection audits within the programme align to the needs of both the program and the government partner
• detailed review of the structure of their School Inspection team and working with them to better structure their teams to drive operational excellence in the schools
• working with School Inspection shared services to design and then scheduling and carrying out School Inspection-focused training for the government partner School Inspections

What you should have

• A bachelor’s degree from a top-tier university with an excellent academic record. Quantitative undergraduate degrees are preferred
• Team management experience– to direct, mentor, and oversee field associates within the School Inspection department, you should possess effective leadership, coordination, and motivation skills
• Process enhancement skills – to find ways to streamline processes and boost efficiency, you should have some knowledge of process improvement and enhancement
• Organization skills –to successfully direct and oversee all School Inspection procedures and coordinate production processes you should have strong organization skills
• Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organisation. You will need to provide reports to production managers and business leaders to influence decision-making.
• Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
• Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
• Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands
• Bonus – previous experience in School Inspection/audit, including designing surveys; experience working with government; experience in extreme growth situations and dealing with complexity; worked/studied in a developing country, and/or experience implementing data collection projects. Experience with data collection tools such as KoBo Toolbox, and other statistical analysis tools such as R, Stata, Python is also a bonus.

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

What will you do

• Be responsible for supervising the work of all school leaders in your assigned area, including all aspects of School Management, and community and parent engagement. Ensure each school leader delivers on promise of learning and holistic development for children, has a strong and high-performing cohort of teachers, operates within its budget and sustains enrollment necessary for financial sustainability;
• Use data from multiple sources, including your own classroom observations and school management observations, quality assurance audits, and big data on school staff behavior, to lead school staff to improve their practice, with an unwavering eye to student learning and holistic development.
• Use data from multiple sources to ensure effective school management, and a safe learning environment.
• Be in schools 80% time, observing teaching, management, and engaging with stakeholders, including government officials, parents, and community groups.
• When observing or holding meetings, use rubrics or other documents to support structured observation and reporting.
• Support specific school events, including collaborating on programming for such events as school opening celebrations, parent teacher conferences and school closing celebrations, as well as community showcases and participation in co-curricular competitions.
• Ensure school staff and students are prepared to sit in government-proctored exams, as they may occur on a termly/semester basis, and with particular attention to national examinations.
• Ensure school strength and support enrollment efforts.
• Ensure local regulatory processes are followed, including environmental & social standards, as well as national regulations.
• Lead leadership & development sessions the course of the school year, and during induction training for new staff, using the materials and programming developed by the Leadership & Development team.
• Support schools through transition of staff, including school leaders and teachers; work with local government and other local organizations as needed.
• Other duties as assigned

What you should have

• Proven community leadership experience, leading teams of people to accomplish an objective
• Experience in mentorship and coaching of youth and adults, either inside or outside of a school setting
• Must have at least 2 years senior secondary teaching experience
• Belief in data-driven decision making
• Relentless focus on achievement for yourself and others
• Bias towards action
• Flexible and loves to work in a dynamic environment
• Collaborative leader with strong relationship building skills
• Strong interpersonal skills
• Strong communication skills
• Undergraduate degree in Education is COMPULSORY. Masters is an added advantage.

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About the Role

• We are seeking a talented, motivated and adaptable individual to support the Managing Director and the senior leadership team as Project Director. The ideal candidate is a multifaceted individual who will work closely with the Managing Director in a job shadow capacity.
• As a co-strategist, implementer, and trusted advisor, the successful candidate will lead execution of strategic initiatives for the Managing Director and leadership team and will also ensure streamlined activities within the organization to improve the daily management of the organisation based on the priorities of the Managing Director.
• This is a highly hands-on and analytical role, involving intense program management and broad technical knowledge covering financial management, supply chain and school operations management.
• The Project Director should have a proven track record of exceptional performance driving strategic initiatives and projects to completion.
• This role reports to the Managing Director and VP Operations. You will be part of a leadership team composed of various directors. The School Inspection Manager/Director, who in turn supervises a team of field associates, will report to you.

What You Will Do

Ensure that the programme’s termly and annual milestones are attained on schedule

• Manage & update the programme operational calendar
• Ensure appropriate follow through on actions, decisions, and commitments made by the Managing Director by working with the parties responsible for implementation
• Attend functional team meetings to keep a pulse on the business and help connect dots with others across the organisation
• Assess inquiries directed to the Managing Director, determine the proper course of action and delegate to the appropriate individual to manage
• Assist the Managing Director in facilitating effective decision-making

Continuously improve the programme’s performance

• Coordinate the execution of strategic initiatives
• Prepare periodic business performance and market analysis, business trends and provide insight with the aim to increase operational efficiency
• Deliver business planning processes (forecasts, budgets, long-range plans) including analysis of variances with relevant commentary to support management decision making
• Translate business requirements to technical requirements. This includes using powerful analysis and modelling tools to match strategic business objectives with practical technical solutions
• Create organizational dashboards and reports to support effective decision making and cross-company communications of business performance status
• Monitor and review departmental spending vs. budget to ensure optimal spending and ensure funds are directed towards projects that generate the highest return on investment (ROI)

Ensure that the School Inspection Team (our internal quality assurance team) is driving compliance to school policies and processes at the school level

• Oversee the activities of the School Inspection team which is in charge of auditing our school operations (facilities, materials & supplies, personnel and processes) against our set of standards and policies to ensure all schools maintain an environment where teaching and learning thrive

Other responsibilities as determined by the Managing Director.

What You Should Have

• A bachelor’s degree from a top-tier university with an excellent academic record. Quantitative undergraduate degrees, and advanced degrees such as an MBA are preferred
• 5+ years of executive level experience in reputable companies from which you have outstanding records of professional achievement. You should have at least one experience that required highly independent work in an exceedingly challenging environment such as in management consulting, finance or in a start-up
• Excellent project management skills including being incredibly organised with calendars, gantt charts, trackers, and have the ability to systematically follow up and support senior leaders with their deliverables across a broad set of projects/strategic initiatives
• Solid functional knowledge, including but not limited to strategy, operations, HR, supply chain, customer experience management, finance, project management
• Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
• Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
• Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organisation
• Demonstrated leadership ability in a team environment. You should have a proven track record of working strategically and collaboratively with senior leaders across different functional areas
• Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands

You’re also

• A detailed doer – You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind – You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver – Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate –The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience,
  and value.
• A malleable learner –You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker – When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator – You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.