Latest Jobs at NewGlobe

About The Role

• The Director Academics will ultimately be responsible for educational outcomes across schools.
• The Director Academics will project manage all academic events and initiatives. This work will require coordination between NewGlobe education specialists known as Shared Services who work in instructional design, production, training, and innovation. The Academic Director serves as the link between Shared Services and the information from schools, government officials, and civil society. This work will be codified in a yearly academic plan, which the Academic Director owns.
• Within the team, the Director Academics will work with all departments (e.g. Operations, Schools, People Operations) to ensure that all schools have the right operational conditions for learning to take place. The Director Academics is the resident expert that will push for student achievement through defending the organization's approach and educating government officials, fellow staff members, and school communities.
• The programme is a dynamic one that is changing the way students learn in the state through proven methods and constant innovation. The Director Academics is central to unearthing what works in these classrooms. The Director Academics, in collaboration with Shared Services, will design, implement and assess various targeted projects that build on the quality of the programme.

What You Will Do

• Lead execution and interdepartmental coordination of the core academic program in the state through the creation of the Academic Plan.
• Advocating for learning outcomes and serving as the academic expert for other departments.
• Providing feedback to the Instructional Design team, in order to improve learning outcomes and culturally contextualized what is taught in the state.
• Representing NewGlobe with key state stakeholders, including but not limited to SUBEB, MOE, UBEC, and other government education officials.
• Conducting necessary market and regulatory research to inform instructional systems and policies (timetable, teacher specialty configurations, retention policies, exam policy, placement policy).
• Identify areas of growth within our Academic offerings and create programmes/policies that improve student learning and school operations.
• Manage the Academics team based in your territory, namely the Programme Manager.
• The Director Academics will report to the Managing Director.

What You Should Have

• The Director Academics must be a data-driven individual with experience developing and managing cultures of high performance and high expectations. You must be a great academic leader who understands exceptional instruction and can motivate and support others in realizing a vision of academic excellence. Ideal candidates have worked in organizations with a proven track record of generating large learning gains.

In addition, the Director Academics must:

• Be a self-starter and problem-solver, who thinks three and four steps ahead.
• Be hard working and collaborative, with the tenacity to plough through challenges and an appreciation for teamwork toward achieving a shared vision.
• Be a fast learner and someone who is able to flourish in fast paced, dynamic, and sometimes ambiguous environments
• Be both detailed and results-oriented, driven by the data that will allow us to know what is working and what isn’t working for kids.
• Have strong project management skills and excellent organizational skills, with keen attention to detail and ability to follow up systematically on a broad set of initiatives and decisions
• Be an effective, articulate communicator who can represent NewGlobe to external audiences.
• Be humble and ready to “roll up your sleeves” to get things done

Education and Qualification:

• Bachelor’s degree in Education or related field, graduate degrees preferred
• Experience working with primary schools as a teacher, school leader, or as part of a project
• Experience working as an in house or external consultant evaluating student learning or teacher development
• Experience writing reports and/or interpreting outcomes with government officials at SUBEB, MOE, UBEC, or similar organizations is a plus.

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About The Role

• The Officer, IT Operations role combines the provision of front-line support and superior customer service to our schools and support teams with the responsibility for one of our key functional areas in IT Operations, including asset management, problem management, and support office support. The Officer role rotates between these functional areas, bringing fresh energy and insights to each area, while gaining experience over the different aspects required to ensure our Tech investments deliver on our ambitious mission. It will involve rolling up your sleeves to get the day-to-day done with ensuring overall delivery excellence for your assigned area.
• The role reports to the Manager, IT Operations, who has broad oversight over the programme, and involves mentoring and developing Associates..

What You Will Do

• Ensure delivery against one of our key functional areas for IT Operations:
• Teacher Tablets: ensuring high availability of teacher tablets, including proper assignment, monitoring, and troubleshooting.
• Smartphones and Tablets - ensuring high availability of school leaders and field staff devices, including proper assignment, monitoring and management (mobile device management), and procurement.
• Problem Management - ensuring that all Tech issues ("incidents") are properly tracked and regularly analysed to identify our key "problems" (recurring incidents) - and to work on sustainable solutions
• Support Office Support: ensuring the support office is high-functioning - working IT Assets (laptops, printers, etc.), network, firewall, PBX, etc.
• Provide first point of IT support contact for all staff, covering all hardware, software, and associated peripherals.
• Proactively troubleshoot using reports and data analytic tools provided - and also contribute back to their evolution and improvement.
• Deploy IT assets and associated peripherals, including new installations and redeployment of existing equipment.
• Manage service desk tickets, planning and prioritising systematically to minimise backlog and ensure operational efficiency.
• Visit schools to understand pain points and receive feedback.
• Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to the relevant suppliers in a timely manner.
• Supervise, train, and mentor junior staff members in all of the above.
• Provide technical assistance to project teams and undertake technical project roles when required.
• Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT Department.

What You Should Have

• A Degree from a recognised university with top marks in a relevant discipline
• Suitable IT/industry work experience
• Experience working within a fast-paced environment
• Excellent technical knowledge of IT hardware, including laptops, mobile devices (esp. Android), and peripherals
• Software and hardware troubleshooting ability
• Experience working and training on a variety of IT subjects and applications
• Analytical capability - ability to analyse data sets and be data driven. Advanced analytical capabilities, such as SQL, a plus.
• Strong writing and oral communication skills
• Research skills, including ability to identify and propose solutions to issues/crisis

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About The Role

• NewGlobe ensures efficient management of its schools through a school's organizational structure that divides schools into regions and territories and assigns management oversight of each region to one Schools Supervisor. A Schools Supervisor is responsible for the management of a group of schools and Schools Supervisors report to a Regional Manager who in turn is responsible for the success of that school region or territory. The schools are situated in various communities across the state in Nigeria to which you are assigned.

What You Will Do

• Work closely with a large group of Schools Supervisors in your territory to ensure that they are operating at the highest levels.
• Work closely with the Training Manager to ensure feedback from the field is translated to effective training content, systems and processes which further empower Teachers and Headmasters to lead successful schools.
• Empower Schools Supervisors to focus intensely on instructional leadership, including each teacher completing the scheduled lessons each day; on positive classroom and school management without corporal punishment; and school strength through retention, which is a sign of parents’ belief in the positive contribution of the school.
• Provide management oversight to Schools Supervisors in your region or territory and ensure operating performance and instructional learning targets are met.
• Provide coaching and mentoring to Schools Supervisors in your region to help develop their management skills and support the achievement of their academy goals.
• Regional Managers completely own (and therefore, are accountable for) the performance metrics of all of the schools in their territory, as measured by operational and instructional benchmarks.
• This role requires a constant presence at the schools and close interaction with each School Head or School Administrator to ensure that there is continuous bi-directional communication and coaching.
• In addition to interactions with schools, the Regional Manager is expected to build close relationships with the local and state level government officials, the traditional and local community leaders, and Parents of the children in the school to promote the importance of education, garner support for the school and education ministry’s activities as it relates to their children and to keep a constant monitor on their feedback.
• Must be ready to travel on a daily basis to schools in your region. The schools are situated in various communities across the state in Nigeria to which you are assigned.

What You Should Have

• High level of energy and enthusiasm so as to be effective in a fast-paced environment with multiple demands.
• This role would suit someone who has extensive experience doing community-based work, field management expertise and strong people management and program management skills.
• An Education Degree is a MUST, with at least 5 years of professional work experience.
• Prior team leadership experience using a hands-on role model approach to management and the ability to coach and motivate others to achieve results.
• Proven ability to drive results.
• Passion for providing outstanding customer service
• Excellent practical problem solving skills with the ability to multitask and prioritize effectively.
• Previous experience building relationships with government and community officials.
• A passion for what we do is essential and experience in low cost education environments or the public schooling environment is an advantage.
• Must be dynamic, articulate, organized with an attention to detail.
• Must have demonstrated capacity to plan, prioritize and deliver tasks on time to meet goals in a high pressure environment.
• Must be passionate about following processes and procedures and be extremely data-driven.
• Must be passionate about education and schooling in general.
• Must be comfortable working in low-income communities.
• Must have respect and sensitivity towards cultural, gender, ethnicity and religious diversity.
• Must have maturity and confidence in dealing with high-ranking officials of government institutions, international institutions and non-government institutions.
• Willingness to have tough conversations when circumstances require it and to take a “no-nonsense” approach to driving business results.

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About The Role

• As Director, Communications, you will be the communications lead for a large scale government education programme. You will support the government in the creation and delivery of communications strategies and ensure that the programme is being communicated effectively to a wide range of stakeholders both at a statewide, national and international level. You will be able to leverage relationships to influence communications approaches and build strong advocacy platforms to further the aims and ambitions of the work. You will create, write and design content that is both compelling and impactful; that places your programme at the core of the group communications strategy in Nigeria.

What You Will Do

• Manage the communications for a statewide government education programme.
• Act as the communications lead for a government communications team and programme.
• Develop compelling communications strategies for the promotion of the programme within Nigeria and internationally.
• Directly manage media engagement and cultivate media contacts.
• Pitch stories to both national and local media to achieve high visibility for print, broadcast, TV and online media outlets.
• Evaluate opportunities for communications partnerships and platforms that will strengthen the programme.
• Act as a spokesperson and represent the programme in local and national forums.
• Build a strong advocacy engagement programme with national and multinational partners.
• Write clear and compelling pitches, press releases and articles.
• Support the government to develop content strategies for digital communications.
• Identify media trends, news cycle opportunities.
• Support internal communications initiatives to promote the programme.
• Analyse and measure results of communications initiatives.
• Work closely within the Nigerian communications group to ensure that the communications strategy for the programme is advanced and complementary to the group strategy.

What You Should Have

• A Master’s degree
• 8+years relevant experience in communications.
• Experience of working with or for the government in a communications capacity.
• Experience in Nigeria of working in communications for political, campaigning, non-profit, or social enterprise. Experience with a multinational organisation is a plus.
• Experience working within a matrixed global organisation.
• Strong experience of creating and executing communications plans and strategies.
• An established network of local and national media contacts.
• Experience of being the lead external relations contact for media and stakeholders.
• A strong sense of the news agenda and ability to make issues and campaigns relevant.
• Experience of handling crisis communications.
• Experience of supporting the creation and delivery of social media and digital campaigns.
• Strong writing and editorial skills.
• A strong-sense of teamwork and ability to both manage and execute programmes.
• An extremely proactive and determined attitude.
• Prior experience within a fast-paced, disruptor, metric driven consulting or educational organisation is a bonus.

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About The Role

• NewGlobe has been data-driven from its inception, using a build-measure-learn approach to all aspects of service delivery. As a scale model business, we have an unprecedented opportunity to bring statistical power to all aspects of an educational operation, from the academics team using randomised controlled trials to validate the best teaching methods to the schools team understanding which factors contribute to teacher turnover to operational teams striving to improve our service delivery efficiency.
• However, as the size and complexity of our business has grown, we now want to bring in someone who can lead our efforts to consolidate and standardise our reporting capabilities, establishing a fully realised data warehouse and associated data marts, introducing continuous delivery practices, and partnering with key stakeholders to evolve our data offerings even further. To do this will require someone who can thrive in an environment of “build the airplane while flying it” - ensuring that we’re simultaneously responsive to the short term needs of the business and also looking to invest in the long term health and evolution of the platform.
• The Business Intelligence engineer will be part of the newly formed Business Intelligence team that will focus on creating and maintaining the Analytical Dashboards used across our company.

What You Will Do

• Contribute to the effective data governance of business data, including data quality, data management, data policies, business process management, and risk management surrounding the handling of business data
• Manage day to day intake of BI requests, including stakeholder engagement, requirements gathering, prioritisation, and ultimately execution.
• Communicate with business and outside actors to develop requirements for new analytical capabilities
• Build and maintain data ETL pipelines that read from heterogeneous data sources
• Improve the scalability, stability, accuracy, and efficiency of our existing data systems
• Monitor operations on data warehouse servers in order to identify and resolve issues and ensure continuous integration of data into warehouses
• Lead the BI team, providing support for the team members in their daily tasks, prioritising work as required by the business objectives and ensuring team engagement and wellbeing
• Provide performance management for BI team - e.g. ensuring everyone in the team has clear objectives, support team members through they year to reach their goals and provide performance feedback

What You Should Have

• Expertise with core Microsoft data platform, especially Microsoft SQL Server 2019, SSIS, and SSRS
• Fluency with warehouse design and dimension modelling (star schemas, snowflakes, etc)
• Passion for Business Intelligence Development across a variety of tools and technologies
• Basic DBA skills (though we do have a separate DBA team)
• Familiarity with version control, continuous delivery, and test driven development is a bonus
• Understanding of NoSQL databases and unstructured data is a bonus
• Ability to prioritise and execute tasks in a fast paced environment
• Experience or interest in results-driven, lean/agile environments
• Relevant previous experience as a data engineer/BI Lead of 4-5 years