Latest Jobs at Reliance HMO

Reliance HMO is currently recruiting for Direct Sales Agents.

Location: LAGOS ISLAND, VICTORIA ISLAND, IKOYI, LEKKI, SURULERE, AMUWO ODOFIN, YABA, APAPA, IKEJA, ALIMOSHO, IKORODU AND LAGOS-IBADAN EXPRESSWAY

Requirements:

• A minimum of 6 months experience as a SALES AGENT
• BSC/HND/OND in any field
• Tech-savvy
• Proximity to any of the locations stated above.
• Sales and result-driven
• Excellent communication skills

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• Communicate courteously with clients (Individuals and SMEs) across all assigned platforms.
• Respond to requests, inquiries, and complaints from clients and prospective clients.
• Assist prospective clients in their choice of the company’s Health Plan by providing relevant information.
• Follow-up on prospective clients and ensure they become actual clients. 
• Upgrade enrollees’ Health plans accordingly.
• Escalate unresolved issues to the team lead and follow up on the clients’ complaints.
• Politely attend to clients’ suggestions, objections, and complaints. 
• Communicate with clients to inform them of updates in service. 
• Conduct surveys to evaluate Customer Satisfaction. 
• Forward feedbacks, tasks, and recommendations to appropriate units/personnel. 
• Record details of customer feedback using the appropriate internal communication system. 
• Document daily activities and forward report to Team Lead. 
• Update the to-do list from communication with clients.

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Duties

• Direct Sales Agents
• Reliance Care Officers
• Telesales Officers