Latest Jobs at Genesis Deluxe Cinemas (GDC)

Job Summary

• To forecast, plan and manage the company’s digital marketing & social media platforms with the aim to maximize sales and revenue through the delivery of excellent customer experience.

Key Responsibilities

• Coordinate with sales team to create marketing campaigns.
• Monitoring online traction to all Genesis Cinemas and Genesis Pictures sites
• Handle issues with online sales, complaints from customers etc.
• Ensuring that the brand message is consistent.
• Monitor key online marketing metrics to track success.
• Creating engaging digital content that increases customer engagement and enhances the organization’s online brand.
• Implementing strategies to drive traffic to enesis Cinemas and Genesis Pictures sites.
• Creating engaging digital content that increases customer engagement and enhances the company’s online brand.
• Devising innovative digital marketing campaigns that feed into the organization’s marketing strategy.
• Moderating all social media platforms including Twitter, Instagram and Facebook etc.
• Building positive relationships with staff and customers.
• Maintaining positive customer relationships, processing complaints, and responding to customer needs.
• Assisting with marketing events.

Educational Qualifications / Experience

• Bachelor's Degree in Marketing or any other related field
• Minimum of 2 years post qualification experience
• Proven experience managing a digital marketing function for an organization
• Strong track record implementing successful digital marketing campaigns
• Experience using content management systems.

Functional Requirements / Skills:

• Good Leadership and Management skills
• Ability to handle customer complaints and resolve issues.
• Critical thinker and problem solving skills.
• Ability to pay attention to details.
• Ability to multi-task and prioritize work.
• Full understanding of all social media platforms
• Must be able to juggle multiple projects at the same time.
• Adequate business acumen
• Good oral and written communication skills
• Visionary and entrepreneurially minded
• Ability to work cooperatively with others, within and external.

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Duties and Responsibilities

• The primary responsibility of the Cinema Manager is to provide guests visiting the Cinema with a positive initial experience by offering superior individualized service.
• The Business Manager is responsible for the effective and efficient day-to-day control of activities in the box office, concession and auditorium.
• Trains, appraise and supervise staff.
• Ensures delivery of the best possible Cinema experience by providing an environment that is clean, safe and in good condition.
• Upholds Genesis’s business practice standard and follow all established company policies and procedures.
• Schedules movies into the appropriate time slots (leaving sufficient time intervals between movies to allow quick cleaning of theatres) and the appropriate capacity theatres with a view to optimizing revenue generated.
• Is acutely conscious of the Cinema’s monthly financial target and does everything and anything possible to achieve the financial target.
• Liaises with local press and website team to promote film premiers and Cinemas schedules.
• Host private and/or group screenings for clients, promote art and educational firms; offers a wide variety of films (in close collaboration with the film distribution department of the Cinema) to reach sales target.
• Advertises and promotes films (in tandem with the marketing department of the Cinema).
• Manages promotions within the Cinema.
• Hires out the theatres/auditoria for business training, premieres, or leisure purposes.
• Arranges special events, including showing films of a particular genre or theme.
• Liaises with film societies and other groups within the industry.
• Prepare reports, Statistics, forecasts, and financial accounts (in close collaboration with the accounts department).
• Markets the Cinema within a local and/or national arena.
• Assists any customers with special needs, ensuring that customers’ needs are addressed and met wherever possible.Liaises with local press and website team to promote film premiers and Cinemas schedules.

Qualification and Experience

• B.Sc / HND in Business Management / Mass Communication or related course from a recognized institution.
• 3-5 years experience in the hospitality industry or retail business is compulsory.
• Exceptional customer service skills.
• Good interpersonal and Communication skills
• Must be a good Team player with excellent ability to multi-tasking and able to adapt to varying situations.

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Responsibilities

• Analyze data to anticipate future Material needs.
• Compile orders to be placed for stock replenishment stock, avoiding insufficiency or excessive surplus.
• Monitors monthly store budget to ensure adequacy, timely completeness, and price adherence.
• Ensure stock is adequate for all business sites and can cover direct and anticipated demand from customers.
• Monitor the stock levels for optimization and avoid stock variances.
• Collaborate with procurement employees and other staff to ensure business goals are met.
• Ensuring 100% material issuance
• Ensuring minimum stock level of 1 week and maximum stock level of 3 weeks.
• Oversees all business and activity relating to store inventory control.
• Spearheads fortnightly and mock stock take for assurance
• Ensure posting of GRV and SIVs for accuracy and timeliness.
• Addresses and resolves discrepancies in inventory.
• Implements improved security and storage procedures to reduce loss and theft.
• Every other task as assigned by management.