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  • Posted: Jan 24, 2022
    Deadline: Feb 10, 2022
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    Growth in Value Alliance (GV Alliance) Partners is a business advisory and market intelligence services firm. Our objectives are to assist organizations to achieve their growth aspirations by providing market intelligence, strategy blueprint, IT solution delivery expertise and business operation improvement capabilities. GVA Partners is also a l...
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    Database Administrator

    The Job Profile indicates that the job holder should be capable of collecting information and imparting it to others. The job occupant whilst being adaptable by nature will need to ensure strict conformity with rules, systems and protocol. The area of work is likely to have some administrative, specialist or technical aspects and the person fulfilling the role should have the persistence to see a job through to conclusion. The incumbent should be dependable, loyal, a good listener and enjoy working in a logical and systematic manner. Standard operating procedures are important aspects of this role and as such, it will require an individual who is organized, structured, self-controlled and capable of communicating facts within the required area of knowledge and expertise.

    The person fulfilling this role should be consistent in approach, analytical, sensitive, precise and compliant. The environment wherever possible should be free of confrontation and the person occupying the role should be non-aggressive by nature.

    JOB FUNCTION:

    • Ensure 100% availability and effective usability of the database by end users concurrently.
    • Responsible for non-corruption, performance, integrity and the security of the database.
    • Ensure strict compliance to Back-up and recovery procedure to ensure data is available at all times.
    • Deliver adequate support to application development teams on server/storage requirements.
    • Make recommendations and carry out necessary tests when there is need to commission/ install new applications as well as customizing/tuning existing applications in order to make them fit for purpose.

    PROFESSIONAL COMPETENCIES

    Core

    • Database Administration.
    • Knowledge of Oracle and MS SQL.
    • Application Support.
    • Knowledge of troubleshooting hardware and operational systems.
    • Knowledge of relevant policies and regulations.
    • Research Orientation.
    • Data / Information Management.
    • Stakeholder Management.
    • Data / Information Management.
    • Negotiation.
    • Business Presentation Skills.
    • Customer focus.
    • Vendor management

    Non Core

    • Reporting.
    • Project Management.

    EDUCATIONAL QUALIFICATION

    First Degree in numerate/ physical science or Engineering.

    EXPERIENCE

    • 5+ years cognate experience.
    • Good working knowledge of Windows, Unix and Linux operating systems. Knowledge of Oracle and MS SQL database administration.
    • IBM/AIX Websphere administration.
    • Storage infrastructure  administration.

    The behavioral competency for the job includes the ability to:

    • Remain rational when dealing with others, work within organizational requirements, be systematic and factual when dealing with colleagues, and handle conflict adopting a logical and unemotional approach until a solution becomes achievable.
    • Introduce monitoring systems that identify whether individuals or the organization are achieving their objectives, as well as any variances in terms of goals and timescales. Ensure that corrective action plans are formulated and implemented.
    • Work within a technical or specialist area of expertise in order to continuously improve the quality of the service and/or product provided.
    • Evaluate situations, calculate and reduce risk, justify and defend accuracy, give reasons for views and generally provide shrewd judgment in any situation.
    • Be persistent in problem solving, seeking solutions through the expertise of both self and others. Research all the facts with care and resolving problems in a timely and thorough manner.
    • Remain self-controlled when opposed and people become uncooperative or aggressive, be prepared to listen to what others say and feel, deal with conflict in an accommodating manner and use practicality as a method for reaching a solution.
    • Be confident when dealing with uncooperative people and encourage them to implement imaginative solutions to challenging problems.
    • Encourage people to communicate effectively and, through example and expertise, create participative attitudes.
    • Seek direction and authority from others when and if appropriate, and achieve set goals in a non-assertive and efficient manner.

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    Business Analyst

    Our client, a top tier commercial bank requires the service of a highly skilled Business Analyst with Fin-Tech experience to join a dynamic team. The successful individual will conduct business analysis for new product releases and new projects. This individual will be involved in requirement analysis, documentation, scope validation, coordination and assessment of requests from stakeholders.

    Key Responsibilities

    • Understand the business problems / needs from business executives, product managers, operations managers and business users.
    • Analyses and documents detailed business requirements including data and non-functional requirements.
    • Document functional requirement utilizing various techniques including user stories, use cases, data flow diagrams, swim lanes diagrams, workflow diagrams, screen mock-ups, etc.
    • Obtain sign-off against the business requirements.
    • Communicate business requirements to development and quality assurance staff.
    • Ensures traceability between business and functional requirements.
    • Validate system design against requirements.
    • Review and validates test cases produced by the quality assurance staff.
    • Understand technology solutions to business problems and communicate the solution back to business.
    • Conduct gap analysis and downstream impact exercises for system changes.
    • Serves as a first point of contact for development staff to understand requirements specifically during the implementation/coding phase.

    Skills/Competencies

    • Ability to make use of tools & techniques in requirement analysis or elicitation.
    • Customer relationship management skill.
    • Problem solving/analytical skill
    • Negotiation and conflict resolution skill
    • Business analysis skills
    • System analysis skills
    • Strong working knowledge of Microsoft Office
    • Creative and innovative skills
    • Process involvement skills
    • Adequate knowledge of information and knowledge of management
    • Initiative/Entrepreneurship/taking ownership
    • Interpersonal skills
    • Oral and written communication

    Qualifications and Experience

    • BSc in Business, Engineering, IT or a related discipline
    • 2-8 years’ working experience as a business analyst, preferably in a financial institution
    • Relevant professional certifications
    • Certifications include : ITIL, PMP, PRINCE 2, Professional Scrum Product Owner, Professional Scrum Master, ISO 21500

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    Project Manager

     JOB OVERVIEW 

    • Responsible for building and leading the Project Management Office (PMO) to the highest governance standardsin line with the organization’s strategic focus.
    • Overseeing project management staff and providing guidance on PMO processes and policies.
    • Managing the day-to-day activities of the PMO.

    Key Responsibilities

    • Leas the implementation and management of program and project governance frameworks and development of appropriate reporting tools which deliver value.
    • Review programs and projects for deliverability including adequate resourcing.
    • Ensure all governance reporting is accurate and timely, with appropriate updates on projects timeframes, budgets, scope, and benefits.
    • Strong stakeholder management skills.
    • Provide metrics to evaluate project managers and other related staff on their projects.
    • Provide oversight on project resourcing.
    • Perform other duties as assigned by the head Program Delivery.
    • Participate in all IT Planning and policy development efforts.
    • Facilitate the resolution of any issues encountered.
    • Oversees the production of periodic projects reports for senior management.
    • Provide supportive leadership, motivating and directing staff as they work.
    • Influence internal stakeholders to achieve the desired outcomes, including process improvement of the PMO.

    SKILLS AND COMPETENCIES

    • Proven experience as a PMO manager or other managerial position.
    • Thorough understanding of project/program or other managerial position.
    • Good understanding of financial services industry and the need for periodically embarking on IT enabled business change projects.
    • Working knowledge of contract management, cost and budget management.
    • Risk management experience in project management.
    • Sound understanding of change management practices.
    • Adequate knowledge of package implementation of integrated systems.
    • Strong knowledge and use of project management methodologies and implementation.
    • Good understanding of Software Development Life Cycle SDLC.
    • Good understanding of Agile methodologies.
    • Excellent organization of coordination skills.
    • High level of accountability.
    • Strong analytic and problem-solving skills.
    • Good leadership skills.
    • Detailed oriented with problem-solving.
    • Good interpersonal skills.
    • Good oral & written communication skills.
    • Strong resource management experience.
    • Good mentorship skills.

    QUALIFICATION AND EXPERIENCE

    MANDATORY

    • BSC in STEM
    • Minimum of 10 years working experience as a project manager, preferably in a financial institution.
    • Experience with iterative development project delivery.
    • Competency in project management tools.

    DESIRABLE

    • Relevant professional qualifications and master’s degree will be an added advantage.
    • Certifications included.
    •  Professional Scrum Master, Professional Product Owner, Program Management Professional (PGMP), Management, Project Management Professional, PMP, PMI Agile Certified Practitioner (PMI-ACP).

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    ITIL Service Delivery Manager

    Our client, a top tier commercial bank, requires the service of a highly skilled IT service delivery officer who will act as the first point of contact for Managed Service customers. The primary objective of the role is to provide first time resolution. This will be achieved by troubleshooting, diagnosing and resolved problems at the first point of contact and/or escalating the fault to the specialist teams to investigate and resolve. This is a demanding support position which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and a high degree of technical knowledge across a broad range of technologies and products including; Hosting (Linux and Windows), firewalls and/or WAN (wide area networks) technologies.

    Responsibilities

    • Correctly logging incidents and faults, categorising and prioritising them in line with team procedures
    • Conducting full and thorough diagnostics with end users to enable first point of contact fault resolution
    • Ensuring all faults are progressed & cleared within SLA – escalating to other internal and external teams as appropriate
    • Managing faults through their entire lifecycle from the first point of contact through to resolution, proactively keeping the customer informed of progress
    • Diagnosing and resolving problems to the customers satisfaction
    • Maintain and develop own knowledge and skills to assist with first time fault resolution
    • Identify and escalate repeat issues or service risks into service management teams
    • Sharing knowledge with team colleagues
    • Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational

    Skills/Experience

    • First degree in Computer science or any related discipline
    • Minimum of 5 years’ experience in area of specialization
    • Practitioner certificate in ITIL is a must
    • Experience in IT service support and delivery experience
    • Provides understanding of service delivery and service support environment
    • Must be able to demonstrate a customer first approach to support
    • The ability to liaise and communicate confidently and professionally with customer representatives at all levels
    • Natural aptitude for trouble shooting & problem solving
    • Have solid experience in a helpdesk or technical support environment
    • Highly organised and able to work on own initiative to complete the range of tasks required
    • Flexible and willing to work outside core business hours as required

    Technical Knowledge

    Be qualified to at least one of the following levels

    • Cisco certified network associate (CCNA)
    • Microsoft certified solutions associate (MCSA)
    • Fortinet certified network security administrator (FCNSA)

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    Network Engineer CCIE

    Job Description:

    To coordinate the deployment of network solutions (core network and branches) design and implement industry standard network architecture for the client

    Functions and Responsibilities:

    • Provide an appropriate design for the client’s Communication and Networking infrastructure to enable optimal use of the IT Network /Security infrastructure and applications within agreed service standards
    • Support introduction of new applications, including a smooth transition when systems change or are upgraded
    • Plan and Design of new network connectivity projects such as new branches or new additions to the network
    • Liaise with vendors that provide Metropolitan Area Networks (MAN), Wide Area Networks (WAN), Interconnectivity Devices and Accessories, Voice and Network Security Solutions on applicable Design within the client’s Network.
    • Handle the implementation of Network and communication projects
    • Handle Network and Communications input in the execution of assigned projects. Ensure that Process Control Function checklists are dully followed.
    • Coordinate communication strategies with end-users regarding network issues, scheduled maintenances, network upgrades.
    • Prepare and present reliable trend analyses to help determine focus areas and develop proactive approaches to faults management

    Job Requirements:

    Education:

    First degree in Computing Science, Engineering, Operational sciences or (any other discipline with strong Information Systems component and/or relevant IT Service Management certification).

    Experience:

    Minimum of 3- years IT Operations experience in a technology environment

    Certification(s):

    Full CCIE is compulsory

    Skills/Competence:

    • Good knowledge and understanding of banking operations Good and Strong Working Knowledge of Cisco Router, Operating Systems
    • Experienced in Network Design Principles.
    • Strong Network Troubleshooting Skills.
    • Relationship Management
    • Vendor Management
    • Issues Management
    • Vendor Management
    • Benefit / Value Assessment
    • Technology Innovation

    go to method of application »

    IT Security Engineer

    An exciting opportunity exists for a highly skilled IT security engineer to join a dynamic project team.  The resource shall be responsible for the following

    • Carry out procedural system maintenance on all IT systems.
    • Ensure all networks including but not limited to LAN, MAN, WAN, GAN meets the demand of the company.
    • Troubleshoot system and network problems, diagnosing and solving hardware or software faults and replace parts as required.
    • Maintain all IT system work flows.
    • Maintain and update all IT Networks.
    • Maintain and contribute to the development of IT Network.
    • Participate actively in developing, planning and implementing advance IT systems.

    Other duties as assigned.

    Functions:

    • Lead cybersecurity initiatives in conjunction with Group Cybersecurity team.
    • Design and implement security controls to safeguard and monitor events for information  systems,         enterprise applications and data.
    • Lead the implementation of Information Security projects
    • Drive internal and external vulnerability assessment, penetration tests engagements and manage results to remediation.
    • Respond to escalated security events and drive security incident response processes to ensure timely resolution with minimal disruption.
    • Design, document, and deploy secure infrastructure solutions to enhance and evolve the security posture of the business to ensure integrity, availability and confidentiality of all critical enterprise data.
    • Provide expertise on security tools, including but not limited to firewalls, Web Application firewalls, IDS/IDP, anti-malware software
    • Liaise with stakeholders in respect of operational implementation of security policies and best practices
    • Collaborate with the Client Server Team to ensure that technical plans are practical, controls are sustainable, and implementations are managed to minimize risks and adverse impact to servers, workstations and user productivity.
    • Implement the infrastructure, configurations and processes to monitor security related events
    • Prevent data loss and service interruptions by researching new technologies that will effectively protect the enterprise network.

    Supervisory/Managerial responsibilities:

    • Ensure conformance to Cybersecurity Blueprint/Roadmap
    • Provide inputs to company strategic plan on all initiatives to ensure that Security gaps/vulnerabilities are identified & closed
    • Establish and ensure credibility through strong relationships, value-add to operations and professionalism

    Experience:

    • Minimum of 5 years’ experience in an area of Security specialisation; with experience working with others
    • Experience working in a Large organization and preferably in the Telecommunications industry
    • Strong background as an Engineer/Architect in application security infrastructure and various network technologies to include devices such as firewalls, VPN, intrusion/extrusion detection, vulnerability & risk assessment tools, encryption technologies, virus/worm/malware prevention, E-business and web application technologies, Data Loss Prevention, whole disk & device encryption solutions, two-factor authentication, common Windows (desktop & server) platforms,
    • Experience with Microsoft, Solaris, Unix, Oracle and MS SQL
    • Experience working in telecommunications industry
    • Managing network and / or network security
    • Knowledge should be current with information security best practices and global trends
    • Knowledge of security best practices such as; defense in-depth, least privileges, need-to-know, separation of duties, access controls, encryption
    • User account identity, authorization and authentication management.
    • Security incident and event management
    • Experience in researching new or emerging technologies and processes that may be incorporated as solutions to reoccurring security concern

    Training:

    • Penetration Testing
    • Vulnerability lifecycle management
    • Advanced Security Incidence Reponse
    • Systems Auditing,, Database Security, Firewall Design, Intrusion detection system administration Implementation
    • Security enforcement on systems level, security audit and vulnerability  management
    • Telecommunications, Network, wireless & Internet Security

    Method of Application

    Interested and qualified candidate should send their updated resume to contact@gvapartners.com, busayoo@gvapartners.com, titilayoe@gvapartners.com, elizabetha@gvapartners.com, and chimdiutoa@gvapartners.com. Kindly use job title as subject of the mail.

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