Jobs at Eko Maintenance Limited

Role Summary

• We are looking for a Cybersecurity Analyst to help protect the organization’s systems, networks, applications, and data from cyber threats.
• The role involves security monitoring, vulnerability management, incident response, risk assessment, and implementation of security controls.

Key Responsibilities

• Monitor security systems, networks, endpoints, and cloud environments for suspicious activity.
• Investigate and respond to cybersecurity incidents.
• Analyze security logs and alerts from SIEM, EDR, firewall, IDS/IPS, and other security tools.
• Identify vulnerabilities and support remediation efforts.
• Conduct security assessments and risk analysis.
• Investigate phishing, malware, unauthorized access, and other security events.
• Perform basic threat hunting and IOC analysis.
• Support incident-response procedures, including containment and recovery.
• Develop and maintain security policies, procedures, and controls.
• Monitor user access, authentication, and privileged accounts.
• Assist with vulnerability scanning and penetration-testing activities.
• Maintain accurate documentation of security incidents and investigations.
• Support compliance with security standards such as ISO 27001, NIST, PCI DSS, or CIS Controls.
• Keep up to date with emerging threats, vulnerabilities, and attack techniques.

Required Skills:

• Understanding of cybersecurity principles and threat types.
• Strong knowledge of TCP/IP, DNS, HTTP/HTTPS, VPNs, firewalls, and networking.
• Knowledge of Windows and Linux security.
• Experience with SIEM platforms such as Microsoft Sentinel, Splunk, QRadar, or Elastic.
• Familiarity with EDR/XDR solutions.
• Knowledge of MITRE ATT&CK and common attack techniques.
• Understanding of vulnerability management and risk assessment.
• Basic scripting with Python, PowerShell, or Bash is an advantage.
• Strong analytical, troubleshooting, and communication skills.

Qualifications

• Degree or Diploma in Cybersecurity, Computer Science, Information Technology, or a related field.
• Relevant certifications are advantageous:
  • CompTIA Security+
  • CompTIA CySA+
  • CEH
  • BTL1
  • CISSP
  • GIAC certifications
  • Microsoft security certifications.

Experience:

• Senior: 5+ years.

Core Technologies:

• SIEM | EDR/XDR | Firewalls | IDS/IPS | Vulnerability Scanners | IAM | Microsoft 365 | Azure/AWS | Windows | Linux | Python/PowerShell.

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Role Summary

• We are seeking a SOC Analyst to monitor, investigate, and respond to cybersecurity threats across the organization’s IT environment.
• The analyst will work with SIEM, EDR, network security, and other security tools to identify suspicious activity, investigate incidents, and support timely remediation.

Key Responsibilities

• Monitor security alerts and events using SIEM platforms.
• Investigate and triage suspected security incidents.
• Analyze logs from endpoints, servers, firewalls, IDS/IPS, cloud environments, and applications.
• Perform alert correlation, threat analysis, and incident investigation.
• Identify indicators of compromise (IOCs), including malicious IPs, domains, hashes, and suspicious processes.
• Escalate confirmed or complex incidents to senior analysts or incident-response teams.
• Support incident response, containment, eradication, and recovery activities.
• Conduct basic threat hunting and identify suspicious patterns or anomalous behavior.
• Analyze phishing emails and investigate potentially compromised accounts.
• Document incidents, investigations, findings, and remediation actions.
• Maintain and improve security monitoring rules, detection logic, and dashboards.
• Assist with vulnerability management and security assessments where required.
• Stay informed about emerging threats, attack techniques, and MITRE ATT&CK techniques.
• Follow established security policies, procedures, and incident-response playbooks.

Key Performance Indicators

• Alert triage and response time
• False-positive reduction
• Incident detection and escalation accuracy
• Mean Time to Detect (MTTD)
• Mean Time to Respond (MTTR)
• Quality and completeness of investigation documentation
• Effectiveness of detection rules and threat-hunting activities.

Qualifications

• Degree or diploma in Cybersecurity, Computer Science, Information Technology, or a related field.
• Relevant certifications are an advantage, such as:
  • CompTIA Security+
  • CompTIA CySA+
  • Blue Team Level 1 (BTL1)
  • GIAC certifications
  • Microsoft security certifications
  • Splunk certifications

Typical Experience:

• Junior SOC Analyst: 0–2 years
• SOC Analyst: 2–4 years
• Senior SOC Analyst: 4+ years

Required Skills:

• Understanding of SOC operations and incident response.
• Knowledge of SIEM technologies such as Microsoft Sentinel, Splunk, QRadar, or Elastic.
• Experience with EDR/XDR platforms.
• Strong understanding of:
  • TCP/IP and networking
  • DNS, HTTP/HTTPS, SMTP
  • Windows and Linux
  • Active Directory
  • Firewalls and IDS/IPS
  • Authentication and access controls
  • Ability to analyze security logs and correlate events.
• Knowledge of common attacks such as phishing, malware, credential theft, brute force, ransomware, and web attacks.
• Familiarity with MITRE ATT&CK, Cyber Kill Chain, and IOC analysis.
• Basic scripting knowledge, particularly PowerShell or Python, is advantageous.

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Job role

• We are seeking a Help Desk to provide first-line technical support to employees, troubleshoot hardware and software issues, manage support tickets, and ensure users can effectively access IT systems and services.

Key Responsibilities

• Provide Level 1 technical support through phone, email, chat, or ticketing systems.
• Diagnose and resolve hardware, software, network, and account-access issues.
• Install, configure, and troubleshoot computers, printers, mobile devices, and peripherals.
• Create, update, prioritize, and close support tickets.
• Troubleshoot Windows, Microsoft 365, Outlook, Teams, and common business applications.
• Assist users with password resets, account lockouts, MFA, and access issues.
• Perform basic network troubleshooting involving Wi-Fi, LAN, VPN, DNS, and connectivity.
• Create and manage user accounts and permissions according to company procedures.
• Escalate complex issues to Level 2/Level 3 support, networking, security, or infrastructure teams.
• Maintain IT documentation, knowledge-base articles, and troubleshooting procedures.
• Track hardware assets and assist with equipment deployment and replacement.
• Follow IT security policies and protect confidential company information.
• Provide excellent customer service and communicate technical solutions clearly to non-technical users.

Qualifications

• Diploma or degree in Business Administration, Computer Science, Information Systems, or a related field.
• CompTIA A+ is advantageous.
• CompTIA Network+ or Security+ is a plus.
• Microsoft certifications are beneficial.

Typical Experience:

• Help Desk Analyst: 1–3 years
• Senior Help Desk / Desktop Support: 3–5+ years

Required Skills:

• Microsoft 365 and Outlook support
• Hardware and peripheral troubleshooting
• User account and password management
• Ticketing systems such as ServiceNow, Jira Service Management, Zendesk, or Freshservice
• Strong communication and customer-service skills