Customer Service Representative at Beveledge Interior Designs

We are looking for an experienced, confident and customer centric personnel who will serve as the single point of contact for each client after payment confirmation. The CSR manages the full customer lifecycle—from order receipt and production coordination through delivery and post-sales engagement—ensuring a seamless, transparent, and premium customer experience that reflects the brand promise.

You’ll be responsible for:

• Order Confirmation & Client Onboarding
• Production & Commissioning Follow-Up
• Client Communication & Updates
• Quality Control Coordination
• Logistics & Delivery Coordination
• Post-Sales & Customer Experience Management
• Client Engagement & Relationship Management
• Reporting & Documentation

What we’re looking for:

• Minimum 3 years’ experience in customer service, sales support, or client relationship management (experience in interior design, furniture, manufacturing, or construction is an advantage).
• Minimum of OND/HND/Bachelor’s degree in Business Administration, Marketing, Mass Communication, or related fields.
• Proficiency in CRM tools, spreadsheets, and basic reporting.
• Comfortable using digital communication tools (WhatsApp Business, email, SMS platforms, social media).
• Excellent interpersonal and relationship management abilities.
• Between age 27– 40 years.
• Problem-solving and conflict-resolution skills.

Location: Wawa, along Lagos Ibadan Expressway, Ogun state (Proximity to location is an added advantage)