Fresh Jobs at Premier Medical Systems Nigeria Limited

Location: Abeokuta, Ogun

Job Description

• We are looking for a creative Customer Service Officer to join our versatile team and help achieve our customer objectives.
• As a Customer Service Officer, you will be tasked with implementing, supporting and managing all customer sales and after-sales activities as well as collaborating with other departments to contribute to the overall success of the Organization.

Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Process orders and requests.
• Respond promptly to customer inquiries.
• Build sustainable relationships and trust with customer accounts through open and interactive communication via various channels.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer interactions, transactions, comments, and complaints.
• Generate customer feedback and testimonials.
• Meet personal/customer service teamsales targets and call handling quotas
• Communicate and collaborate with internal teams as necessary.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Must be a graduate (HND / Degree).
• Track record of over-achieving quota.
• Strong phone contact handling skills and active listening skills.
• Familiarity with CRM systems and practices.
• Customer orientation and ability to adapt/respond to different types of characters.
• Excellent communication and presentation skills.
• Good organizational skills
• Ability to multi-task, prioritize, and manage time effectively.
• Proficient in Microsoft Office

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Location: Ikeja, Lagos

Job Summary

• To be in charge of general office cleaning & day to day office activities.

Job Responsibilities

• Performs general cleaning functions as required and maintenance of the whole office.
• Maintains and cleans all cleaning equipment utilized.
• Reports all deficiencies and faults in the area of operation to the line manager in due time
• Accountable for all equipment and consumable stuff entrusted to him/her.
• Organize office and assist associates in ways that optimize procedures.
• Responsible for tracking office consumables and requesting for same.
• Maintain trusting relationships with suppliers, customers and colleagues.
• Perform receptionist duties when needed.
• Performing general office clerk support duties and running official errands for the organization
• Any other general administrative duties as will be assigned from time to time

Qualifications / Requirements

• Completion of Secondary education
• Knowledge of the English language is sufficient to understand simple instructions.
• Essential communications skills
• Ability to work independently.
• Excellent time management skills
• Self-organization.
• Paying attention to detail.
• Must be able to use initiative and take responsibility
• Applicants are required to work 3 days in a week.

Salary

• N30,000 monthly.